Client care manager Work, Jobs in Milton Keynes, Eng (with Salaries)

Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Property Manager
Neil Douglas Block Management —Leighton Buzzard
- £30,000 - £42,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Driving
Quick apply
14d
Centre Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £45,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
Live In Care Assistant
Ashridge Home Care —Milton Keynes
- £854 - £1,050 a week
- Care experience
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Operations Operative / Driver
Converge Technology Solutions —Milton Keynes
- £30,000 a year
- Full-time
- Driving
- IT
- Communication skills
LUXURY CLINIC FRONT OF HOUSE & CLIENT EXPERIENCE COORDINATOR
Olivia Cole —Milton Keynes
- £20,000 - £32,000 a year
- Part-time
- Hospitality
- Customer service
- Organisational skills
- Free parking
- Flexitime
Quick apply
House Manager
Cora Partners —Banbury
- £60,000 - £70,000 a year
- Full-time
- Hospitality
- Hotel
- Team management
- Life insurance
Senior Endpoint Engineer
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Mentoring
- Annual leave
- Work from home
11d
Guest Services Hosts
Mitie —Milton Keynes
- £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Administrator
Arnold Clark —Milton Keynes
- £27,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Paramedic Clinical Team Manager
Medical Emergency Solutions —Luton
- £48,000 - £53,000 a year
- Overtime
- Hybrid work
- Supervising experience
- Bachelor's degree
- Mentoring
- Annual leave
Quick apply
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Day Centre Deputy Manager
Heritage Lounge —Letchworth
- £24,000 a year
- Part-time
- Management
- English
- Organisational skills
- Referral programme
Quick apply
7d
Operations Manager
Impact Food Group —Northampton
- Full-time
- Management
- Travel
- Organisational skills
- Annual leave
Quick apply
14d
Configuration and Administration Analyst
Kinetic Software —Milton Keynes
- £30,000 a year
- Hybrid work
- PMP
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
People Services Support Desk Executive
Grant Thornton UK LLP —Milton Keynes
- Full-time
- Human resources
- Communication skills
Care & Compliance Coordinator
Bedfordshire Supported Housing Ltd —Bedford
- £16 - £18 an hour
- Full-time
- Microsoft Office
- Care plans
- Annual leave
- Referral programme
4d
Sales Resources Coordinator
Arnold Clark —Milton Keynes
- From £0.01 a year
- Monday to Friday
- Microsoft Excel
- Project management
- IT
- Annual leave
- Employee discount
Quick apply
Team Leader
Complexus Care —Bicester
- £18 - £19 an hour
- Weekend availability
- Working with children
- In-person
- Care plans
- Paid training
- Annual leave
Quick apply
4d
Senior Account Manager
Air IT —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Communication skills
- Employee assistance programme
- Employee discount

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Key Account Director

BidvestNoonan -
New Duston

Quick apply

Job details

Permanent | Full-time
Up to £57,312.72 a year

Qualifications

Profit & loss
Bachelor's degree
Contracts
Leadership

Full job description

About The Role

Title: Shopping Centre Key Account Director - Security and Cleaning

Location: National Role (with travel)

Salary: Competitive + car allowance + bonus

Role Purpose

The Shopping Centre Key Account Director – Security & Cleaning is responsible for the strategic leadership, operational excellence, and commercial performance of all security and cleaning services delivered across a national portfolio of shopping centres.

The role ensures safe, secure, welcoming, and compliant environments for customers, retailers, landlords, and asset managers, while driving continuous improvement, contract performance, and value creation.

Strategic Leadership

Define and deliver a national strategy for security and cleaning services aligned with client, landlord, and asset management objectives.
Act as the senior subject-matter expert for retail security, customer safety, and cleaning excellence within shopping centre environments.
Lead nationwide initiatives covering innovation, technology adoption, sustainability, and service transformation.
Represent the organisation at senior level meetings, client forums, and industry bodies.

Operational Excellence

Oversee security (manned guarding, mobile patrols, control rooms, CCTV, incident management) and cleaning operations across multiple shopping centres.
Ensure consistent high service standards, customer experience, and brand alignment across all sites.
Establish and monitor KPIs, SLAs, and performance frameworks, driving accountability at regional and local levels.
Manage critical incidents, high-risk events, and business continuity planning.
Preparation and delivery of monthly and quarterly client review presentations.

Compliance & Risk Management

Ensure full compliance with UK legislation and industry standards, including:
- Health & Safety at Work Act
- BS 7499 (Security Guarding)
- SIA licensing and ACS standards
- COSHH and cleaning compliance
- Equality, Safeguarding, and Data Protection requirements
Lead risk assessments, audits, and governance reviews across the national estate.
Act as the escalation point for serious incidents, reputational risk, and client concerns.

Commercial & Financial Management

Hold full P&L responsibility for the national shopping centre portfolio.
Manage budgets, cost control, margin delivery, and value engineering.
Lead contract negotiations, mobilisations, retentions, and renewals.
Identify growth opportunities, added-value services, and innovation pathways.

Client & Stakeholder Engagement

Develop senior relationships with:
- Shopping centre owners and landlords
- Managing agents and asset managers
- Retail directors and centre management teams
Serve as the primary national escalation point for key clients.
Support bids, tenders, and proposals relating to shopping centre security and cleaning.

People Leadership

Lead, mentor, and develop a high-performing soft services team at each centre.
Drive engagement, diversity, wellbeing, and talent development across large frontline workforces.
Ensure robust succession planning and capability building.
Champion a culture of professionalism, accountability, and customer focus.

Essential Requirements

Proven senior leadership experience in multi-site security and/or cleaning operations, ideally within:
Real estate
Shopping centres
Strong understanding of UK security and cleaning regulations, standards, and best practice.
Demonstrable experience managing large-scale P&L and complex contracts.
Ability to operate credibly at client, and executive level.
Excellent people leadership skills across geographically dispersed teams.
Commercially astute, data-driven, and outcome focused.
Willingness to travel extensively across the UK.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

client care manager jobs in milton keynes, eng

Key Account Director

Property Manager

Centre Manager - Banbury Lodge

Live In Care Assistant

Operations Operative / Driver

LUXURY CLINIC FRONT OF HOUSE & CLIENT EXPERIENCE COORDINATOR

House Manager

Senior Endpoint Engineer

Guest Services Hosts

Administrator

Paramedic Clinical Team Manager

Ticketing Manager

Day Centre Deputy Manager

Operations Manager

Configuration and Administration Analyst

People Services Support Desk Executive

Care & Compliance Coordinator

Sales Resources Coordinator

Team Leader

Senior Account Manager

I want to receive the latest job alerts for client care manager in milton keynes, eng

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