Customer success agent Work, Jobs in Milton Keynes, Eng (with Salaries)

Customer Success Agent
Lanas Healthcare Technology Ltd —Milton Keynes
- Monday to Friday
- Continuous improvement
- Typing
- Communication skills
- Annual leave
- Work from home
Quick apply
4d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Trainee European Import Operator
Simarco —Bedford
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Field Support Specialist
FOODHUB —Milton Keynes
- £34,258 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee assistance programme
- Gym membership
Quick apply
2d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Sales Administrator
Bionic Services Ltd —Luton
- £26,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Senior Branch Manager - Milton Keynes
SIXT UK —Milton Keynes
- Team management
- Recruiting
- Organisational skills
- Free parking
- Paid training
Quick apply
Service Quality Executive
London Luton Airport —Luton
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Employee discount
9d
Technical Support Analyst
hireful —Banbury
- £35,000 - £40,000 a year
- Full-time
- Work from home
Quick apply
Customer Success Coordinator
Vantive —Northampton
- Rotating shift
2d
Junior Commercial Advisor
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
- Sales
Quick apply
Service Quality Executive
Luton Borough Council —Luton
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
1d
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
Residential Conveyancing Assistant
Shoosmiths —Northampton
- Microsoft Word
- Computer literacy
- Communication skills
Guest Service Agent - Soho Farmhouse
Soho House & Co. —Banbury
- £15.50 an hour
- Weekend availability
- Hotel
- Employee discount
Quick apply
People Partner - TF Solutions
TF Solutions —Northampton
- Full-time
- Hybrid work
- Master's degree
- Leadership
- Communication skills
- Employee discount
Outbound Sales Agent
Brady —Banbury
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Sales Associate
TUMI —Bicester
- Part-time
- Microsoft Word
- Sales
- Computer literacy
Sites Manager - Midlands
Arriva The Shires Limited —Luton
- Full-time
- Continuous improvement
- School
Quick apply
1d

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customer success agent jobs near milton keynes, eng

Customer Success Agent

Lanas Healthcare Technology Ltd
Milton Keynes

Quick apply

Job details

4 days ago

Benefits

Annual leave
Company pension
Work from home
Employee assistance programme
Paid volunteer time

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Upselling
Complaint handling
Continuous improvement
Computer hardware
Technical support incident logging
Software testing
Customer interaction
Typing
Application support
Communication skills
Add-on sales

Full job description

About Us

Lanas is igniting healthcare innovation. For nearly three decades, we have connected GPs, pharmacists, specialists, surgeons, and other healthcare professionals with the best technology possible, from trusted everyday systems to new innovative tools that add real value for our customers.

Our technology is used by millions of clinical users in over twenty countries. From core clinical workflows to AI-driven innovation, our products help reduce admin, improve access, drive efficiencies, and support safer, more connected care.

Position:

We have an exciting opportunity for a Customer Success Agent to join our busy Customer Success Team, supporting our Software iMedDoc based in our Milton Keynes office.

Reporting directly into the Customer Success Manager, you will be responsible for resolving customer queries, ensuring satisfaction, and identifying opportunities to add value through upselling our software and additional modules. This is an excellent opportunity to build your career in a fast-paced, global company.

Responsibilities include but are not limited to:

To support and work with customers to get the most from our products, including, identifying upselling opportunities and building on this.
To identify, resolve, log and follow up all client queries at all levels of support.
Working on the Support Team troubleshooting our in-house software over the phone or via Remote Dial.
Troubleshooting hardware problems e.g., PCs/Printers/Networks/Scanners.
Working with other colleagues on the team to help resolve customer issues.
Testing new versions of the software and leasing with the Development Department to report any potential issues found.
Working closely with our hardware desk to resolve issues.
Liaising with our field engineers to arrange site visits for issues that cannot be solved over the phone.
Ensure that the highest level of communication is maintained with regard to client queries, issues, and complaints.
Contribute to a culture of continuous improvement and customer excellence.

Requirements:

The ideal candidate will possess the following qualification, skills, knowledge, and attributes:

Both graduates and experienced candidates’ welcome.
You must be able to multi-task and have excellent communication and keyboard skills.
Excellent telephone manner and interpersonal skills.
Willingness to learn.
Good team player.
Positive and flexible attitude.
Highly motivated.
Professional approach and strong team player.
Interest in developing a career in customer success, with a mindset focused on customer outcomes and value.

Other information:

At Lanas, you can expect challenging projects, task ownership, continuous training and professional development, and ultimately, the chance to grow a career in an experienced company directly helping to improve patient care. Further, you can also expect:

Company matched pension scheme.
22 days annual leave, increasing yearly up to 26 days.
Working abroad opportunities – 20 working days per year.
Flexible working.
2 paid CSR Volunteering/Charity Days per year.
1 Wellbeing Day per year.
Enhanced Maternity & Paternity Benefits.
Full access to our Employee Assistance Programme.
Regular wellbeing supports and webinars.
Annual leave purchase scheme.
The ability to work from home on a Monday and Friday

Lanas is an equal opportunities employer.

Quick apply

Refine Your Search

customer success agent jobs in milton keynes, eng

Customer Success Agent

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Trainee European Import Operator

Field Support Specialist

JUNIOR SALES ADVISOR

Contact Centre Operations Manager

Sales Administrator

Senior Branch Manager - Milton Keynes

Service Quality Executive

Technical Support Analyst

Customer Success Coordinator

Junior Commercial Advisor

Service Quality Executive

Sales Operations Manager

Residential Conveyancing Assistant

Guest Service Agent - Soho Farmhouse

People Partner - TF Solutions

Outbound Sales Agent

Sales Associate

Sites Manager - Midlands

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