Senior customer support Work, Jobs in Milton Keynes, Eng (with Salaries)

HR Assistant
Safenames Ltd —Milton Keynes
- £26,750 - £29,492 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
1d
Team Leader
HM Courts & Tribunal Service —Milton Keynes
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
10d
Senior Associate Customer Support
MSD —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
HR Customer Administrator
DHL Supply Chain —Milton Keynes
- Hybrid work
- Oracle
- Microsoft Office
- Continuous improvement
Employee Relations Specialist - 12 month Fixed Term Contract
Dominos —Milton Keynes
- Travel
- Human resources
Senior Operations Coordinator
RSP UK —Bedford
- £32,000 - £34,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Quick apply
Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Customer service
- Data analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Conservatory & Extension Contracts / Project Manager / Service Administrator / Store person
Custom Glaze —Milton Keynes
- £25,500 - £40,000 a year
- Full-time
- Inventory control
- Computer literacy
- Organisational skills
- Free parking
Quick apply
9d
Customer Service Representative
Coventry University —Milton Keynes
- £30,879 - £33,301 a year
- Full-time
- CRM software
- Presentation skills
- Annual leave
- Employee discount
10d
Business Development Manager (BDM) - Milton Keynes - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Milton Keynes
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Complaints Handler
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Banking
Finance & Business Operations Coordinator (Part-Time, Growth Role)
Terra Global Solutions Ltd. —Milton Keynes
- £16 - £18 an hour
- Part-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
Field Sales Representative
Octopus Energy Group —Milton Keynes
- £26,300 a year
- Weekend availability
- Customer service
Quick apply
Facilities Administrator VA2856
Anabas —Milton Keynes
- £32,000 a year
- Full-time
- Databases
- Administrative experience
- Organisational skills
- Employee assistance programme
- Life insurance
9d
New Business Administrator
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Time management
Senior Facilities Co-Ordinator
Lifeplus Europe Ltd —St. Neots
- £35,000 - £40,000 a year
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Operational Support Specialist
ID Logistics & Transport Ltd —Milton Keynes
- £55,000 - £60,000 a year
- Full-time
- Continuous improvement
- Leadership
Quick apply
2d
Security Officer Part-Time 16hrs - Midsummer Place, Milton Keynes
Savills Management Resources —Milton Keynes
- £13.14 an hour
- Part-time
- Customer service
- First Aid Certification
- Communication skills
Manager, Distribution - IPSUK
Ingram Content Group —Bradwell
- 12 hour shift
- Continuous improvement
- Team management
- Quality control
- Free parking
- Sick pay
Quick apply
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Team management
- Leadership
- Employee assistance programme
Quick apply

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HR Assistant

Safenames Ltd -
Milton Keynes

Quick apply

Job details

Full-time
£26,750 - £29,492 a year
1 day ago

Benefits

Casual dress
Health & wellbeing programme
Additional leave
Private dental insurance
Company pension
Work from home
Company events
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Life insurance

Qualifications

Customer communication
Microsoft Outlook
Expiry date monitoring
Employment law
Employee relations
Administrative support experience
Microsoft Office Suite
Administrative experience
Onboarding coordination
Data management
Right to Work Check
Organisational skills
Contracts
HRIS
monday.com
Communication skills
New starter paperwork completion for onboarding

Full job description

About us

Safenames is a leading global domain name and brand protection company, working with some of the world’s most recognised brands to manage, protect and monetise their online presence. Based in Milton Keynes, we provide domain management, brand protection and digital brand services to a diverse international client base.

Our People & Culture function sits at the heart of the business, supporting the full employee lifecycle and helping Safenames attract, develop and retain outstanding people. We are a collaborative, people-first team committed to “creating an environment where everyone can feel engaged, supported and fulfilled”.

The role

Safenames is looking for a motivated and organised HR Assistant to join our People & Culture team. This is an entry-level HR role providing administrative and secretarial support across the full employee lifecycle, from onboarding new starters to maintaining accurate employee records and supporting day-to-day HR operations.

Working under the supervision of the Head of Legal & HR, the HR Assistant will be the first point of contact for employee queries, applying company policies with care, tact and impartiality. The role requires strong attention to detail, a high level of discretion and a genuine commitment to delivering an effective HR service to all Safenames employees.

Responsibilities

Onboarding & Employee Lifecycle Administration

Manage and co-ordinate the end-to-end onboarding process for new starters, including background checks, reference gathering, right-to-work verification and new starter paperwork.
Assist with inductions, ensuring new employees have access to the information, systems and resources they need from day one.
Administer HR documentation across the employee lifecycle, including offer letters, right-to-work letters, contract amendments, bonus and pay review letters and offboarding paperwork.
Maintain accurate and up-to-date employee records, including the employee directory, onboarding tracker, onboarding toolkit and employee hub.
Communicate effectively with employees and management regarding HR policies, benefits, and procedures
Monitor and update time-sensitive employee records such as visa and right-to-work expiry dates.

Onboarding & Employee Lifecycle Administration

Act as a first point of contact for employee queries on HR matters, including company benefits, policies, procedures and general HR processes.
Respond to employee queries with tact, impartiality and professionalism, signposting to the relevant policy, procedure or employee hub article where appropriate.
Assist with employee relations procedures (disciplinary, grievance and performance) in an administrative capacity, including drafting invitations, taking notes and sending formal correspondence.

Data & Information Management

Maintain and update all HR documentation and policies, ensuring records are accurate, current and stored in accordance with data protection requirements.

HR Policy & Service Support

Implement established HR procedures and processes in accordance with Safenames’ policies and People & Culture standards.
Apply policy knowledge, drawing on HR training or prior HR experience, to employee situations, using judgement about how policy applies to individual circumstances.
Identify and flag gaps or issues in existing policies or procedures to HR Advisers, providing proactive insight to support HR service improvement.

Other duties

Undertake any other administrative tasks of a similar level and nature as required by the Head of Legal.
Support mandatory training and compliance activities as required.
Contribute to a positive, inclusive and professional working environment within the People & Culture team.

Selection Criteria

Essential

High level of written and verbal communication skills, including the ability to communicate with tact, impartiality and professionalism in sensitive situations.
Strong organisational skills and attention to detail, with the ability to manage multiple tasks and priorities accurately under supervision.
Experience in an administrative, secretarial, policy or customer-facing service role, demonstrating a commitment to accuracy and confidentiality.
Ability to handle sensitive and confidential information responsibly, including personal data, in line with data protection requirements.
Proficiency in Microsoft 365 applications (Outlook, Word, Excel, Teams) and the ability to learn new systems quickly.
Demonstrable ability to follow established procedures and recognise when to escalate a matter to a more senior colleague.
Genuine interest in a career in HR and a commitment to developing HR knowledge and skills in role.

Desirable

CIPD Level 3 qualification (or currently studying towards it), or demonstrable equivalent HR knowledge or experience.
Prior experience in an HR, People or recruitment administration role.
Familiarity with HR information systems or employee management platforms (e.g. Monday.com or equivalent).
Basic understanding of employment law, data protection principles and HR good practice.
Experience of assisting with employee relations procedures in an administrative capacity.

Standard checks

All offers of employment are made subject to standard pre-employment screening. If you are offered the post, you will be asked to provide proof of your right to work in the UK, proof of your identity, and we may contact the referees you have nominated.

Equality of opportunity

Safenames is committed to equal opportunity and to creating an inclusive workplace where everyone is supported to succeed. We welcome applications from individuals of all backgrounds and believe that diversity of experience and perspective makes us a stronger, more innovative organisation.

No applicant or member of staff shall be discriminated against on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Entry into employment and progression within employment will be determined solely by personal merit and the ability to perform the role.

Pay: £26,750.00-£29,492.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance
Private dental insurance
Private medical insurance
Work from home

Work Location: Hybrid remote in Milton Keynes (Buckinghamshire, South East Region)

Quick apply

Refine Your Search

senior customer support jobs in milton keynes, eng

HR Assistant

Team Leader

Senior Associate Customer Support

HR Customer Administrator

Employee Relations Specialist - 12 month Fixed Term Contract

Senior Operations Coordinator

Intelligence and Incident Response Co-ordinator

Conservatory & Extension Contracts / Project Manager / Service Administrator / Store person

Customer Service Representative

Business Development Manager (BDM) - Milton Keynes - Circa 41k Package - 53k OTE Uncapped

Complaints Handler

Finance & Business Operations Coordinator (Part-Time, Growth Role)

Field Sales Representative

Facilities Administrator VA2856

New Business Administrator

Senior Facilities Co-Ordinator

Operational Support Specialist

Security Officer Part-Time 16hrs - Midsummer Place, Milton Keynes

Manager, Distribution - IPSUK

Digital Marketing Manager

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