About the role
We are looking for an exceptional role model to assist in managing the day to day operation of approx. 40 team members, You will be responsible for ensuring that all duties are carried out effectively and professionally whilst maintaining high levels of communication between all team and Managers across the resort.
Reporting to the Resort Safety Assistant Manager and ensuring the delivery of a safe and secure environment for both our guests and team whilst delivering exceptional customer service. You will support the wider team to ensure a high standard of guest and team care that will be delivered across the resort.
We are looking for an experienced Security Leader that can support the team to deliver fantastic service, putting the guests first in everything you do. You will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience.
You should have a current SIA Door Supervisor License and experience in leading a team. A full UK Driving License is desirable
You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
Essential
- SIA Door Supervisor License (Or equivalent)
- Strong team leadership and people management skills
- Strong understanding of safety and compliance
- Excellent guest service skills
- Ability to work in a fast-paced environment
- Strong organisational and communication skills
- Proven Leadership experience in Security
Desirable
- Level 3 First Aid at Work
- Full UK Driving License
- Experience in holiday parks, resorts or high-volume venues
- Level 3 Security First Line Manager qualification
Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.
As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
