experience manager Work, Jobs in minworth, war (with Salaries)

Operations Manager
PHSGroup —Sutton Coldfield
- Management
- Customer service
- Microsoft Office
7d
Store Manager
Aldi —Tamworth
- £52,910 - £69,000 a year
- Annual leave
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
3d
Estate Agent
The Property Experts —Sutton Coldfield
- £8,400 a month
- Remote
- Sales
- Administrative experience
Compliance & Ops Manager
NCF Living —Birmingham
- £40,000 - £45,000 a year
- Maintenance
- Bachelor's degree
- Organisational skills
- Free parking
Quick apply
Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
7d
Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
9d
Partnering Stores Manager
Huws Gray Group —Minworth
- Team management
- Annual leave
- Employee discount
Assistant Manager
Wickes —Sutton Coldfield
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Deputy Store Manager
Lidl —Birmingham
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
3d
Store Manager
Lidl —Birmingham
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
10d
Crematorium Manager
WesterleighGroup —Essington
- £35,800 - £42,000 a year
- Weekend availability
- Management
- Travel
- IT
- Free parking
- Employee discount
Trainee Operations Manager
BALTIC SERVICES GROUP LTD —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5h
Visitor Experience Manager
Birmingham Hippodrome —Birmingham
- £35,446.14 a year
- Weekend availability
- Customer service
- Team management
- IT
8d
Operations Support Manager
CitySprint —Birmingham
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
2d
Assistant Branch Manager
Travis Perkins —Tamworth
- Full-time
Supervisor
Lindt Careers —Birmingham
- Bar
- Analysis skills
- IT
Service Manager
Shaw Trust —Birmingham
- £45,510 - £53,712 a year
- Remote
- Travel
- Annual leave
- Employee assistance programme
4d
BMW Preparation Assistant
Sytner Group —Tamworth
- Full-time
- Employee discount
6h
Operations Supervisor
A&A RECYCLING SERVICES LTD. —Meriden
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Management
- Heavy lifting
Quick apply

I want to receive the latest job alerts for experience manager in minworth, war

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Operations Manager

PHSGroup -
Sutton Coldfield

Apply Now

Job details

Permanent
7 days ago

Qualifications

Management
Customer service
Microsoft Office
Analysis skills
Continuous improvement
Business coaching
Leadership
Communication skills

Full job description

Operations Manager

Main Purpose of the Role

The Operations Manager is responsible for the overall leadership and performance of the depot, ensuring the effective management of labour, productivity, quality, and safety across all operational areas. You will oversee the site through robust operating plans, procedures, and KPIs, ensuring consistent delivery of service excellence. This role requires strong leadership, operational expertise, and a continuous improvement mindset to drive efficiency, safety, and customer satisfaction.

Key Responsibilities

Leadership & People Management

Lead, inspire, and develop the operations team, setting clear objectives, priorities, and performance measures.
Create a high‑performing, motivated workforce through effective coaching, communication, and engagement.
Recruit, select, train, schedule, coach, and develop employees at all levels.
Conduct performance reviews, manage corrective actions, and address personnel issues in line with company policy.
Ensure all employees represent the company professionally in appearance, behaviour, and quality of work.

Operational Excellence

Ensure all Standard Operating Procedures (SOPs) are consistently followed across all departments.
Manage daily operations across the warehouse and wash line, ensuring timely and high‑quality product delivery.
Drive performance against operating plans, budgets, SLAs, and KPIs.
Maintain a safe, organised, and legally compliant depot environment.
Oversee driver operations, ensuring compliance with transport policies and vehicle maintenance standards.

Continuous Improvement & Risk Management

Deliver a continuous improvement agenda, identifying opportunities to enhance efficiency, service delivery, and customer experience.
Explore new technologies and processes to improve operational performance.
Proactively identify risks and implement robust mitigation plans.
Ensure all audit actions (ISO, IIP, H&S) are completed and fully compliant.

Customer & Stakeholder Management

Handle customer queries and complaints in line with KPIs, ensuring timely communication with Teacrate customer care teams.
Communicate the company vision, strategy, and priorities to all colleagues, ensuring alignment and engagement.
Provide operational insights and recommendations to support strategic planning and business growth.

Financial & Resource Management

Contribute to the creation of the depot budget and control annual costs.
Monitor and report projected overspend, ensuring financial targets are met.
Deliver and manage recruitment plans aligned with anticipated revenue and operational needs.
Analyse operational data, identify trends, and implement actions to improve productivity, quality, and customer service.

Skills & Experience Required

Proven experience managing staff at all levels.
Experience in a crate wash, warehouse, or production environment (advantageous).
Strong leadership and coaching skills with the ability to motivate and influence teams.
Excellent communication skills, both written and verbal, with the ability to engage individuals and groups.
Methodical, practical, and logical approach to problem‑solving.
Strong analytical skills with the ability to drive outcomes and challenge existing practices.
Experience managing budgets and controlling operational costs.
Ability to work effectively under pressure with a high level of commitment.
Proficient in Microsoft applications and able to learn new systems quickly.

Apply Now

Refine Your Search

experience manager jobs in minworth, war

Operations Manager

Store Manager

PA and Office Manager - WMG Academy Solihull

Estate Agent

Compliance & Ops Manager

Duty Manager - Guest Experience

Operations Planning & Delivery Manager

Partnering Stores Manager

Assistant Manager

Deputy Store Manager

Store Manager

Crematorium Manager

Trainee Operations Manager

Visitor Experience Manager

Operations Support Manager

Assistant Branch Manager

Supervisor

Service Manager

BMW Preparation Assistant

Operations Supervisor

I want to receive the latest job alerts for experience manager in minworth, war

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected