Customer experience advisor Work, Jobs in Misson, Ntt (with Salaries)

Financial Advisor Administrator
My Pension Expert —Doncaster
- £28,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Referral programme
Quick apply
14d
Customer Service Advisor - Doncaster
EE —Doncaster
- £26,116 - £26,738 a year
- Customer service
Delivery Partner Manager, UK/IE Delivery Partner Managers, Last Mile Field DSP
Amazon UK Services Ltd. —Doncaster
- Weekend availability
- Oracle
- Salesforce
- English
13d
Customer Experience Advisor
Safetykleen —Dinnington
- £24,700 - £26,000 a year
- Full-time
- Data entry
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
13d
Inbound Customer Service Advisor (Emergency Support Line)
ant marketing —Sheffield
- £13 an hour
- Customer service
- Computer literacy
- Communication skills
- Paid training
Quick apply
Senior Customer Service Advisor
Barclays —Lincoln
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Advisor x 2 Posts (CDC)
Doncaster City Council —Doncaster
- £25,584 a year
- Full-time
- Customer service
- Employee discount
13d
Customer Services Consultant (Holiday Travel)
Leger Shearings Group —Rotherham
- £26,000 a year
- Weekend availability
- Remote
- Customer service
- Communication skills
- Annual leave
Customer Service Advisor
CBRE —Doncaster
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
Mortgage Advisor Second Charge
Believe Money Group —Doncaster
- From £32,000 a year
- Full-time
- Sales
- Customer service
- Basic maths
- Free parking
- Health & wellbeing programme
Quick apply
13d
Sales Advisor
EE —Doncaster
- £26,116 - £26,738 a year
- Sales
- Negotiation
Learner Support Advisor
Tes Global —Sheffield
- £26,091 a year
- Full-time
- CRM software
- Customer service
- Salesforce
Quick apply
Customer Service Advisor Out of Hours (part time)
Civic Recruitment Limited —Lincoln
- £16.49 an hour
- Temporary
- Customer service
- English
- Windows
Quick apply
12d
SALES ADVISOR/ADMINISTRATOR (FULL-PART TIME)
INSIGNIA INTERIORS (GROUP) LTD —Doncaster
- From £25,750 a year
- Part-time
- Organisational skills
- IT
- In-person
Quick apply
7d
Customer Service Advisor
Ellgia Limited —Scunthorpe
- From £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
5d
Stocktaker - Sheffield
nGeneration —Sheffield
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Apprentice Sales Advisor
EE —Doncaster
- £22,527 - £26,738 a year
- Sales
13d
Business Development Representative - East Midlands
AG Barr —Lincoln
- £26,500 - £27,800 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
3d
Student Accommodation Booking Advisor
UniHomes —Sheffield
- Up to £35,000 a year
- Weekend availability
- CRM software
- Sales
- Salesforce
- Employee discount
- Referral programme
Quick apply
11d
Customer Resolution & Safeguarding Lead
Leger Shearings Group —Rotherham
- £32,000 - £35,000 a year
- Weekend availability
- CRM software
- Customer service
- Analysis skills
- Free parking
- Annual leave
7d

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customer experience advisor jobs near misson, ntt

Financial Advisor Administrator

My Pension Expert
Doncaster

Quick apply

Job details

Permanent | Full-time
£28,000 a year
14 days ago

Benefits

Casual dress
Cycle to work scheme
Company pension
Company events
Referral programme
On-site parking

Qualifications

Pension
Microsoft Outlook
Underwriting
Customer service
GCSE
Microsoft Office
Data entry
Financial services
Communication skills

Full job description

Role Summary:

As a member of the Ongoing Service team, you will be point of contact for all ongoing clients. Your responsibility will be to enhance My Pension Expert’s reputation, by the prompt delivery of a quality customer service, increasing effectiveness and ease of doing business with us.

Outline of Role:

Prepare client review files to support adviser meetings.
Process transfer of servicing rights forms efficiently, ensuring compliance with current FCA regulations.
Prepare and submit applications to providers, along with ad-hoc client requests.
Maintain accurate and up-to-date client documentation across all systems.
Ensure all case notes are updated with clear progress and a full audit trail.
Coordinate with clients to obtain required information and arrange adviser appointments as part of the annual review process.
Provide a professional and dedicated support service to both advisers and clients.
Process client income payments/withdrawals across various third-party platforms.
Review and analyse incoming information received electronically and via post.
Deliver excellent customer service by responding to enquiries promptly and efficiently.
Take ownership of customer enquiries across all communication channels, investigating and resolving issues proactively.
Maintain regular contact with external pension providers to ensure requests are completed within agreed timescales.
Handle confidential information in line with company policies and regulatory requirements.

This job description is not exhaustive and serves only as a broad outline of the duties required. This job description may be amended as necessary.

The Person

A hardworking and proactive individual who has client satisfaction at the forefront of everything they do and you will ideally have experience in customer service administration. However, we welcome applications from graduates who are looking to develop a career in Financial Services.
This role will suit a proactive and meticulous team player with strong interpersonal skills with a desire to learn and improve skills on an on-going basis.
You will naturally be customer service focused with a genuine desire to help, a clear focus on quality and service and taking ownership for delivery of results.
You will require strong attention to detail and excellent data entry skills.

Skills, Knowledge & Experience

Previous experience of working within an underwriting environment (Desirable)
Knowledge and experience of Pensions and Financial Services would be advantageous (Essential)
Experience of working on the telephone (Essential)
Knowledge and experience of Microsoft Office and Outlook (Essential)
Ability to organise, multitask, prioritise, and work under pressure (Essential)
Can do and flexible attitude (Essential)
Possess excellent written and verbal communication skills (Essential)
Previous experience of working with Customer Relationship Managements (CRM) software (Desirable)
Ability to adapt to changing regulations and requirements in the pension industry (Essential)

Qualifications

GCSE Math’s and English – Grade C or above (Essential)

Accountabilities & Working Relationships

· Reports to Client Support Team Manager

· Works within a team

Working Hours

· Shift pattern - Monday to Friday 9am to 17.30pm

Benefits

This position represents an opportunity to work for a growing business.

· Competitive salary

· Discretionary bonus scheme

· Contributory Pension Scheme

· Opportunities for career progression with funded training

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
On-site parking
Referral programme

Experience:

Financial services: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in misson, ntt

Financial Advisor Administrator

Customer Service Advisor - Doncaster

Delivery Partner Manager, UK/IE Delivery Partner Managers, Last Mile Field DSP

Customer Experience Advisor

Inbound Customer Service Advisor (Emergency Support Line)

Senior Customer Service Advisor

Customer Service Advisor x 2 Posts (CDC)

Customer Services Consultant (Holiday Travel)

Customer Service Advisor

Mortgage Advisor Second Charge

Sales Advisor

Learner Support Advisor

Customer Service Advisor Out of Hours (part time)

SALES ADVISOR/ADMINISTRATOR (FULL-PART TIME)

Customer Service Advisor

Stocktaker - Sheffield

Apprentice Sales Advisor

Business Development Representative - East Midlands

Student Accommodation Booking Advisor

Customer Resolution & Safeguarding Lead

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