Customer representative Work, Jobs in Mitcham, Gtl (with Salaries)

Resident Liaison Officer
Equans —Croydon
- Up to £33,000 a year
- Full-time
- Maintenance
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Events Sales Representative
Aura —London
- £28,000 - £35,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Sales Representative | Brick Wholesale
BUILDING MATERIALS WHOLESALE LTD —West Thurrock
- £30,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
Customer Service Representative - Packaging
ProAmpac Grimsby —London
- £32,000 - £34,000 a year
- Hybrid work
- CRM software
- Customer service
- Organisational skills
Quick apply
Sales Representative
Byzantine Products Ltd —London
- Full-time
- Sales
- Customer service
- English
Quick apply
Customer Service Representative
Cleveland Cable Co Ltd —Belvedere
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
10d
Business Development Representative (Part-time)
Online Lubricants Ltd —Waltham Abbey
- From £15,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
4d
Customer Support Representative
Stream —London
- £28,000 - £31,000 a year
- Overtime
- Hybrid work
- Financial services
- Annual leave
Quick apply
Junior Sales Advisor
Vertex Sales Group LTD —Canary Wharf
- £25,000 - £26,000 a year
- Part-time
- Sales
- Customer service
- English
Quick apply
14d
Business Development Representative
SFS Marketing Ltd —Staines-upon-Thames
- £500 - £700 a week
- Full-time
- Sales
- Customer service
- No experience needed
- Flexible schedule
Quick apply
4d
Entry Level Sales Executive
Vertex Sales Group LTD —Canary Wharf
- £25,000 - £26,000 a year
- Part-time
- CRM software
- Sales
- Salesforce
Quick apply
14d
Sales Representative
23rd Marketing —Borough of Dartford
- Part-time
- Sales
- Customer service
- Driving
- Free parking
Quick apply
9d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Business Development Representative
Salesforce —London
- Full-time
- Sales
- Salesforce
- English
- Employee discount
- Life insurance
7d
Sales Representative
Claimster Ltd —Gatwick Airport
- £2,050 - £5,000 a month
- Full-time
- English
- Analysis skills
- In-person
Quick apply
Appointment Setter
Creative Purpose Agency —Guildford
- £28,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Organisational skills
- Flexible schedule
Quick apply
14h
Sales Representative - ChemSearch FE division City of London
NCH Europe —London
- £36,000 a year
- Full-time
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Regional Manager
Grandir UK —London
- Up to £60,000 a year
- Full-time
- Management
- Travel
- Human resources
- Annual leave
- Employee discount
Quick apply
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Sales Representative - London (FTC)
Butternut Box —London
- £50,000 - £80,000 a year
- Part-time
- Sales
- In-person
- Annual leave
Quick apply

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Resident Liaison Officer

Equans -
Croydon

Apply Now

Job details

Permanent | Full-time
Up to £33,000 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Maintenance
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Resident Liaison Officer

Offer ID:

84245

Job:

Support Functions / Other

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for an experienced Resident Liaison Officer to join our team in Croydon on a full-time, permanent basis. We offer a salary of up to £33,000 plus a company car.

This is an exciting opportunity to play a key role in supporting residents and clients across social housing refurbishment, maintenance, and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement works.

We are looking for someone with Resident Liaison Officer, Tenant Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, refurbishment, regeneration, or construction environments.

As a Resident Liaison Officer, you'll act as the key link between residents, site teams, and project managers, helping to minimise disruption, manage expectations, and maintain positive relationships within the local community.

A full UK driving licence is essential for this role.

About the Role

As the main point of contact for residents throughout the lifecycle of planned works, you will provide clear communication, coordinate access arrangements, and ensure residents feel informed and supported at every stage of the project.

Key Responsibilities

Build and maintain positive relationships with residents, ensuring they remain informed about planned works, project timelines, and progress updates.
Act as the primary point of contact between residents, site teams, project managers, and client representatives.
Coordinate access appointments and arrangements to support the successful delivery of works.
Distribute resident communications, including notices, newsletters, and project updates.
Respond to resident enquiries and concerns professionally, resolving issues promptly and escalating where required.
Support resident meetings, consultation events, open days, and community engagement activities.
Maintain accurate records of resident interactions, access arrangements, vulnerabilities, and any special requirements.
Work closely with site managers and project teams to ensure residents' needs are understood and considered throughout delivery.
Promote Equans' commitment to excellent customer service and community partnership.
Ensure residents' homes are treated with care, respect, and professionalism during all works.

About You

Proven experience working as a Resident Liaison Officer, Tenant Liaison Officer, or in a similar resident-facing role.
Previous experience within social housing, planned maintenance, refurbishment, regeneration, construction, or property services environments is essential.
Experience managing resident communications, appointments, access arrangements, and customer enquiries throughout planned works programmes.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of residents and stakeholders.
Strong organisational skills with the ability to manage multiple priorities effectively.
A compassionate, professional, and customer-focused approach.
Good IT and administrative skills with experience maintaining accurate records and resident communications.
The ability to work independently as well as collaboratively within a wider project team.
A full UK driving licence.

What We Offer

In return, we offer a competitive package and opportunities to develop your career within a leading organisation:

Competitive salary and benefits package
24 days annual leave plus bank holidays
Pension scheme
Life assurance
Employee benefits platform, including retail discounts and wellbeing support
Ongoing training and professional development opportunities
Career progression within a growing and diverse organisation

Why Equans?

At Equans, we deliver essential services across energy, regeneration, and facilities management, helping to create sustainable communities and improve everyday lives. Our people are at the heart of everything we do, and our Resident Liaison Officers play a vital role in ensuring projects are delivered with care, professionalism, and a strong focus on customer satisfaction.

Join Equans and help us make a positive impact in communities across the UK.

Place:

Workplace : Croydon United Kingdom

Apply Now

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