Department secretary Work, Jobs in Mitcham, Gtl (with Salaries)

Witness and Victim Engagement Support Programme Manager
Police Federation of England and Wales —Leatherhead
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Cardiology Administrator
Spire Healthcare —Sutton
- Full-time
- SharePoint
- Phone etiquette
- Free parking
- Annual leave
6d
Associate, Company Secretarial Assistant
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Legal Secretary/Legal Assistant – Litigation Department (Chiswick)
Bindmans —London
- Windows
- Microsoft Office
- Administrative experience
Personal Assistant (6 month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Senior Medical Secretary
The London Clinic —London
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Planning and Delivery Coordinator to the National Secretary
Police Federation of England and Wales —Leatherhead
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
6d
Assistant: Legal Support (Junior Legal Secretary - Real Estate)
Mayer Brown LLP —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
14d
Director of Communications & Engagement
Home Office —London
- £120,000 - £150,000 a year
- Full-time
- Presentation skills
- Leadership
Company Secretarial Assistant
Universal Music Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Senior Casework Manager
Ministry of Justice —Croydon
- £40,693 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
3d
Medical Secretary, Maxillofacial Department
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £28,392 - £31,157 a year
- Full-time
- Computer skills
- Typing
- Medical terminology
16h
Head of Record Review Team
Ministry of Justice —London
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- Project management
- Presentation skills
- Annual leave
- Employee discount
Property Administrator
Wildheart Residential Management Ltd —Epsom
- £25,000 - £27,000 a year
- Full-time
- Administrative experience
- In-person
- Office experience
Quick apply
14d
Front of House - Receptionist
Royal Surrey NHS Foundation Trust —Epsom
- £13.57 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
16h
RISE Adviser - London - Secondary adviser
Department for Education —Westminster
- £600 a day
- Part-time
- English
- Maths
- Presentation skills
3d
Deputy Honours Secretary
Department for Culture, Media and Sport —London
- £31,646 - £35,391 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
4d
Chief of Staff £75,585 - £84,840 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —London
- £75,585 - £84,840 a year
- Full-time
- Master's degree
- Administrative experience
- Project management
- Annual leave
- Sick pay
6d
Governance and Comms Officer
Government Actuary's Department —London
- £34,543 - £39,756 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
10d
Medical Secretary - Bank
Mayo Clinic —London
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
12d

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department secretary jobs near mitcham, gtl

Witness and Victim Engagement Support Programme Manager

Police Federation of England and Wales -
Leatherhead

Quick apply

Job details

Full-time
£45,000 - £50,000 a year

Benefits

Free parking
On-site gym
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Gym membership
On-site parking

Qualifications

Microsoft Office
Communication skills

Full job description

Description

The Witness and Victim Engagement Support Programme Manager (WAVES) will act as the central point of contact for the programme, providing oversight and coordination to ensure consistent and effective delivery of the programme across PFEW’s 43 branches. They will be responsible for ensuring that PFEW complies with the WAVES policy and the effective implementation of this throughout the branch network.

This role is responsible for launching the WAVES, embedding the policy framework, and maintaining programme governance. The post holder will oversee the system of case referrals, ensure arrangements exist for the secure handling of sensitive information, and monitor outcomes to guarantee fairness, trust, and confidentiality. They will play a key role in programme development, incorporating member and representative feedback to ensure WAVES remains responsive, effective, and up to date.

Key Responsibilities

Lead the launch and implementation of the WAVES across all branches ensuring the policy framework is followed.
Work alongside the Learning and development team to oversee the roll-out of training to representatives and case handlers (training is delivered by Learning and Development team) to ensure adequate trained representatives at each branch.
Maintain programme policies and procedures, ensuring alignment with regulatory changes and good practice.
In exceptional cases only, be the escalation point for branches and members to resolve casework allocation decisions to ensure the confidence of the member in support and representation arrangements is maintained.
Monitor and review casework across branches to ensure fairness, consistency, and effective support.
Track case volumes and distribution, escalating risks relating to capacity or workload.
Produce regular reports on caseload trends, programme activity, performance outcomes and recommendations for improvements.
Promote continuous improvement and share good practice across branches.
Build programme capacity to meet increased demand, where required.
Uphold PFEW’s ethical wall, safeguarding impartiality and preventing conflicts of interest.
Ensure compliance with confidentiality, data protection, and safeguarding requirements at all times.
Foster trust with members through professional, empathetic, and impartial case handling.
Build and manage relationships with Branch Secretaries.
Manage the centralised victim and witness reporting function.
Provide a centre of expertise to branches on the operation of the policy and appropriate advice and support arrangements for victims and witnesses.
When and if required, identify, recruit and manage additional resource for the WAVES central team ensuring an efficient and effective department.

Skills, Knowledge and Expertise

Experience in casework management, programme coordination, or oversight in sensitive/confidential environments.
Demonstrated ability to handle highly confidential information with integrity and discretion.
Strong organisational, attention to detail, problem solving skills, with experience coordinating workload across multiple teams or locations.
Excellent interpersonal and communication skills, with the ability to build trust and influence stakeholders.
Proven ability to work within professional boundaries and uphold ethical requirements.
High level of accuracy and attention to detail in record-keeping and reporting. Expereince of working with and analysing sets of data.
Proficiency in case management systems and Microsoft Office applications.
Experience of working with victims, witnesses, or vulnerable individuals.
Knowledge of trauma-informed approaches would be an advantage.
Familiarity with criminal justice system, policing environments, membership organisations, or trade unions would be an advantage.
Experience of launching large-scale programmes or initiatives in comparable organisations would be an advantage.

Please note that these duties and responsibilities are not exhaustive and may be changed

from time to time in line with the reasonable requirements of the Police Federation and as
directed by the line manager, on behalf of the CEO/Director.

Benefits

We offer multiple benefits to our HQ employees including: working flexibly, hybrid working, competitive salary, private healthcare, enhanced pension contribution, enhanced leave, employee assistance program, onsite free lunches and refreshments, free onsite gym, free onsite parking, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more….

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

About Police Federation of England and Wales

The Police Federation of England and Wales is the staff association representing 150,000 police officers and special constables up to and including the rank of chief inspector. We have a statutory obligation to ensure the views of our members are accurately relayed to government, opinion formers and key stakeholders. To ensure this we measure the work we do and what we seek to achieve against our organisational aims and objectives.

Quick apply

Refine Your Search

department secretary jobs in mitcham, gtl

Witness and Victim Engagement Support Programme Manager

Cardiology Administrator

Associate, Company Secretarial Assistant

Legal Secretary/Legal Assistant – Litigation Department (Chiswick)

Personal Assistant (6 month FTC)

Senior Medical Secretary

Planning and Delivery Coordinator to the National Secretary

Assistant: Legal Support (Junior Legal Secretary - Real Estate)

Director of Communications & Engagement

Company Secretarial Assistant

Senior Casework Manager

Medical Secretary, Maxillofacial Department

Head of Record Review Team

Property Administrator

Front of House - Receptionist

RISE Adviser - London - Secondary adviser

Deputy Honours Secretary

Chief of Staff £75,585 - £84,840 p.a. + benefits

Governance and Comms Officer

Medical Secretary - Bank

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