Senior director Work, Jobs in Mole Valley, Sry (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Senior Director of Service Delivery
WTW —Reigate
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
12d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Nespresso Corporate & Internal Communication Manager UK&I
Nespresso —Crawley
- £62,000 - £68,000 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
8d
Chief Strategy Officer
Cranleigh School —Cranleigh
- Full-time
- Management
- IT
- School
Customer Service Director - Grant Handling
Monnoyeur —Cranleigh
- Full-time
- Customer service
- Business development
- Leadership
Independent Chair, SEND and AP Partnership Board
Brighton & Hove City Council —Hove
- £600 a day
Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany
Qualcomm —Farnborough
- Doctoral degree
- Master's degree
- Bachelor's degree
HR Business Partner
Smarter Cover —Leatherhead
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Contracts
- Financial services
- Free parking
- Work from home
Quick apply
11d
Director of Academy EMEA
Pax8 Global —Farnborough
- £100,000 - £120,000 a year
- Full-time
- Travel
- Budgeting
- Communication skills
- Free parking
2d
Director of People & Performance
Brooklands College —Weybridge
- £69,435.36 - £73,668.56 a year
- Full-time
- Human resources
- Recruiting
9d
Catering Services Director
Sodexo —Ascot
- Continuous improvement
- Leadership
Quick apply
Senior Director / Executive Director Medical Writing
PrimeVigilance —Guildford
- Full-time
- Remote
- Management
- Doctoral degree
- Master's degree
Quick apply
SALES MANAGER - PASSENGER TERMINAL EXPO
CloserStill Media —Dorking
- Hybrid work
- Salesforce
- Business development
- Marketing
Quick apply
10d
Head of Strategic People Partnering
Civil Aviation Authority —Gatwick Airport
- Up to £127,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- Travel
3d
Fundraising Operations Manager
Cranleigh School —Cranleigh
- £38,000 a year
- Full-time
- CRM software
- Analysis skills
- School
Director, Global Service Delivery (f/m/d) - EMEA Based
Siemens —Farnborough
- £100,300 - £205,900 a year
- Full-time
- Hybrid work
- Computer Science
- PMP
- Engineering
9d
Head of Capital Projects and Planning
Surrey and Sussex Healthcare NHS Trust —Redhill
- £79,504 - £91,609 a year
- Full-time
10d
Senior Fundraising Manager
Cranleigh School —Cranleigh
- £50,000 a year
- Full-time
- School

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

senior director jobs in mole valley, sry

Sr.Dir,Patient Experience

Senior Director of Service Delivery

Head of Business

Governance Lead

Nespresso Corporate & Internal Communication Manager UK&I

Chief Strategy Officer

Customer Service Director - Grant Handling

Independent Chair, SEND and AP Partnership Board

Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany

HR Business Partner

Director of Academy EMEA

Director of People & Performance

Catering Services Director

Senior Director / Executive Director Medical Writing

SALES MANAGER - PASSENGER TERMINAL EXPO

Head of Strategic People Partnering

Fundraising Operations Manager

Director, Global Service Delivery (f/m/d) - EMEA Based

Head of Capital Projects and Planning

Senior Fundraising Manager

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