Incident manager Work, Jobs in Monton, Gtm (with Salaries)

Incident Manager - Relaunch@Capgemini
Capgemini Sogeti —Manchester
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
9d
Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Travel
Major Incident Manager Lead
Capgemini —Manchester
- Hybrid work
- AWS
- Communication skills
Major Incident Manager Lead
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Communication skills
12d
Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Regional Operations Manager
Blue Ribbon —Warrington
- Up to £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
Quick apply
14d
Area Manager Promotional Pathway and Inter Service Transfer
GMCA —Manchester
- £70,368 - £77,186 a year
- Engineering
- Computer networking
- Leadership
7d
Information Security Manager
Together —Cheadle
- Full-time
Quick apply
Compliance Manager
Aira —Manchester
- Annual leave
- Life insurance
Quick apply
Head of HSEQ
NSG Environmental —Chorley
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Life insurance
Quick apply
2d
Group Manager Promotional Pathway & Inter Service Transfer 2026
GMCA —Manchester
- £59,937 - £66,445 a year
- Computer networking
- Leadership
- Communication skills
7d
HSE & Training Manager
BAAS Construction Limited —Burnley
- £37,500 - £40,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Cyber Digital Forensics & Incident Response Manager
Capgemini Sogeti —Manchester
- Hybrid work
- Azure
- AWS
- Mentoring
Compliance Manager
Northern Healthcare —Accrington
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Organisational skills
1d
Supplier Relationship Manager
Bupa —Salford
- From £60,000 a year
- Full-time
- Hybrid work
- Contracts
- Negotiation
- Employee discount
- Gym membership
Quick apply
HSW Manager
Mace —Preston
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Life insurance
Waste Water Site Manager
Network Plus —Salford
- £50,000 - £60,000 a year
- Team management
- IT
- Leadership
Quick apply
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Computer networking
- Organisational skills
- Leadership
- Employee assistance programme
Information Security Operations Manager
Gruppo LEM Security Solutions Ltd —Manchester
- £72,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Language training provided
Quick apply
Operations Manager
Worldwide Flight Services —Manchester
- Full-time
- Leadership
- Communication skills
Quick apply
5d

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incident manager jobs near monton, gtm

Incident Manager - Relaunch@Capgemini

Capgemini Sogeti -
Manchester

Apply Now

Job details

Fixed term contract
9 days ago

Qualifications

Statistics
Microsoft Excel
Microsoft Outlook
Incident management
Quality management
Organisational skills
ServiceNow
Problem management
Communication skills

Full job description

Relaunch@Capgemini

Have you taken a career break of 18 months or more? Whether it was for family, health, travel, or something else entirely — we understand that returning to work can feel daunting. That’s why we created Relaunch@Capgemini, a supportive 6-month programme designed to help you rebuild confidence, refresh your skills, and ease your transition back into the workplace.

We’re not looking for perfection — we’re looking for potential. You don’t need to meet every requirement listed — if you have relevant experience and a willingness to learn, we encourage you to apply.

Our programme will run 26 October 2026 – 23 April 2027 so you will need to be available for work over this time period.

About the role you’re considering

We have a great opportunity to join Capgemini’s dedicated Service Management team as an Incident Manager, working with a growing portfolio of high-profile clients. The Incident Manager oversees the resolution of incidents, manages documentation, and facilitates communication. The primary goal is to swiftly restore services and minimize disruptions to business operations. Team members collaborate cross various ITIL towers, including Change, Problem, and Service Desk.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

Our Incident Managers can be expected to engage with the following responsibilities and activities:

Monitoring and managing the progress of incidents and service requests of internal teams and external teams as required
Liaison with Problem Management team as required to expedite resolution of incidents
Monitor resolver queues and escalate when incidents are not being resolved within service levels
Provide incident reporting as needed
Identify service improvement opportunities
Managing virtual teams to deliver Incident Management process and working cross functionally
Experience in various Problem Management reactive and proactive techniques supported by understanding of statistics and quality management concepts
Hosting and facilitating of Incident Management meetings
Develop further understanding of cross systems interrelations in context of the global business process
Build upon an existing understanding of Service Management Framework

.
You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skills and experience

We understand that returning to work after time away from the industry can feel challenging, and you may not be familiar with every tool or technique listed. That’s absolutely fine — we’re here to support your development and help you build confidence as you re-enter the workplace.

We’re looking for individuals who have experience working as an analyst in a Service Centre environment, with good PC skills - including working knowledge of ServiceNow, Outlook, Word and Excel. You will also have:

A strong soft skillset such as good management and communication skills, both written and verbal
Sound organisational skills and the ability to work to tight deadlines under pressure
Flexibility with the ability to multitask and take on additional roles when required - a must

Your security clearance and pre-employment checks

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, and
Meet the minimum essential criteria for the role.

Please opt in during the application process.

Ready to Relaunch?

We’re here to support you every step of the way. If you’re feeling unsure, that’s completely normal. But if you’re curious, excited, or even just a little bit interested — we encourage you to apply or you can attend our upcoming event first and put an application in afterwards as application remain open until after the event.

Application closing date – 16th August 2026.

Apply Now

Refine Your Search

incident manager jobs in monton, gtm

Incident Manager - Relaunch@Capgemini

Senior Manager - IT Shared Service (Major Incident)

Major Incident Manager Lead

Major Incident Manager Lead

Major Incident Management Lead

Regional Operations Manager

Area Manager Promotional Pathway and Inter Service Transfer

Information Security Manager

Compliance Manager

Head of HSEQ

Group Manager Promotional Pathway & Inter Service Transfer 2026

HSE & Training Manager

Cyber Digital Forensics & Incident Response Manager

Compliance Manager

Supplier Relationship Manager

HSW Manager

Waste Water Site Manager

Service Desk Team Leader

Information Security Operations Manager

Operations Manager

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Relaunch@Capgemini

About the role you’re considering

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We are a Disability Confident Employer

Ready to Relaunch?

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