Senior client services Work, Jobs in Monton, Gtm (with Salaries)

Key Account Advisor (Commercial Waste)
Kenny Waste Management Ltd —Manchester
- Full-time
- CRM software
- Customer service
- IT
- Employee assistance programme
- Employee discount
Quick apply
7d
Business Development Manager – DBS & Employment Screening Services
Expert Admin Services —Blackburn
- £35,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
Quick apply
13d
High Net Worth Underwriter - Part Time
Together —Cheadle
- £300,000 a year
- Full-time
- Tax experience
Quick apply
6d
Sr. Manager, Implementation Services
ADP —Manchester
- Management
- Up to 50% travel
- Project management
Senior Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Senior Specialist, Client Service Management
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Financial services
- Banking
Contract Manager
The Dwelling Doctors —Eccles
- £30,000 - £45,000 a year
- Full-time
- Customer service
- Administrative experience
- Travel
Quick apply
2d
Amazon & Ecommerce Manager
Paramount Digital Ltd —St Helens
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
6d
Property Manager
Shenton Group —Manchester
- £48,000 - £52,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
Senior Bid & Tender Manager
Expert Admin Services —Blackburn
- £35,000 - £50,000 a year
- Full-time
- Management
- Project management
- Contracts
- Free parking
Quick apply
13d
Senior Asset Surveyor
Sodexo —Manchester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Travel
- In-person
- Employee assistance programme
- Employee discount
Quick apply
9d
Senior Operations Manager -HV
OCS Group —Salford
- No degree
- Contracts
- Leadership
Quick apply
Senior Specialist, Client Operations Representative
The Bank of New York Mellon Corporation —Manchester
- Weekend availability
- Management
- Bachelor's degree
- AI
Senior Specialist, Client Operations
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Analysis skills
- Bachelor's degree
- Financial services
12d
Regional Operations Director - Places Leisure
Places for People —Manchester
- £80,000 - £90,000 a year
- Travel
- Contracts
- Leadership
- Annual leave
- Employee discount
Junior Asset Manager
FI Real Estate Management —Chorley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Referral programme
Quick apply
Senior International Trade Manager
MoroccoNext International Trade & Business Solutions Ltd —Manchester Central
- £58,000 - £82,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- Contracts
- Free parking
- Employee discount
Quick apply
6d
Senior Specialist, Client Processing
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Senior Procurement Manager
Sopra Steria —Salford
- Up to £50,000 a year
- Hybrid work
- Project management
- IT
- Annual leave
13d
Pest Control Area Manager
Clear Pest Control Limited —Manchester
- £38,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick apply
9d

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senior client services jobs near monton, gtm

Key Account Advisor (Commercial Waste)

Kenny Waste Management Ltd
Manchester

Quick apply

Job details

Full-time
7 days ago

Benefits

Free flu jabs
Employee assistance programme
Employee discount
Referral programme

Qualifications

CRM software
Customer service
IT
Account management
Office experience

Full job description

***No Agencies Please***

Do you have what it takes to deliver exceptional levels of customer service? If so, we would like to hear from you.

Due to an exciting period of growth, Kenny Waste Management are looking to hire a Key Account Advisor, located at our modern office in Swinton. We are looking for candidates who are friendly, great administrators and excellent at building rapport with customers. This is an ideal role for anyone with at least 2 years of senior customer service / account management experience, within an office environment or ideally in a high-volume call centre, who wants to work for a growing company in a fast-paced environment.

You will be responsible for receiving, processing and responding to key customers daily queries in a professional and timely manner in a fast-paced team providing the service our customers expect.

Service-led since 1985, Kenny Waste Management simplifies sustainable waste disposal for thousands of businesses and households. Our purpose is to manage waste responsibly, delivering tangible environmental and commercial benefits to each of our clients. We are a Manchester-based family business with a UK-wide reach, driving the future of our sector. We operate our own fleet, our own facilities, and even our very own social enterprise. Today, we are supporting thousands of businesses to achieve ambitious green targets, and we are still in touch with our family business values: Doing what’s right today so that we can all look forward to tomorrow.

Job Purpose:
You will be responsible for managing the key customers as determined by the Company at any time. As Key Account Advisor you will deal with quoting requests and issues in line with company KPI’s and to meet the customer’s needs. You will also be managing day-to-day running of customer sites, including resolving any issues on site, and also receiving, processing and responding to customers daily queries and requirements in a professional and timely manner.

Principal Job Duties:

Ensure all quote requests are dealt with in a professional and timely manner in line with our Sales Process.
Obtain Prices from third parties in line with our sales process
Work closely with Supply Chain on larger projects
Input and maintain up-to-date customer information on the CRM systems
Official quotes logged on the CRM systems
Communicate efficiently, politely, and clearly with customers, waste partners and colleagues both verbally and in writing over the telephone and via email
Process customers’ requests by raising and sending purchase orders to existing waste partners whilst ensuring that current customer pricing structures are adhered to, and that the percentage gross profit is equal to or above the specified minimum
Input and maintain up-to-date customer information on the CRM systems
Assist the Call Handlers during high demand periods or due to absence or holidays
Any other duties deemed appropriate for your role by the management team.

EXPERIENCE

Essential:

Previous experience of working as part of a team in a customer service environment
Good understanding of CRM systems

SKILLS

Competent IT skills
Ability to understand and interpret information/problems and respond accordingly
Ability to provide a clear explanation of day to day issues in a direct manner both verbally and in writing whilst being able to deliver both good and bad news
To be supportive of others both in the immediate team and wider Company whilst being happy to take additional work in busy periods
Be able to work methodically and accurately with a strong attention to detail
Be able to work under pressure and to tight deadlines

Benefits:

Healthcare cashback scheme
Length of service reward scheme
Holiday purchase scheme
Retail discounts
Wellbeing initiatives
Flu vaccination vouchers
Employee assistance program
Paid volunteer days
Enhanced maternity and paternity schemes
Milestone leave for the key events in your life
Life Assurance scheme
Staff referral scheme
Birthday vouchers

Job Type: Full-time

Experience:

Account Management: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

senior client services jobs in monton, gtm

Key Account Advisor (Commercial Waste)

Business Development Manager – DBS & Employment Screening Services

High Net Worth Underwriter - Part Time

Sr. Manager, Implementation Services

Senior Account Manager

Senior Specialist, Client Service Management

Contract Manager

Amazon & Ecommerce Manager

Property Manager

Senior Bid & Tender Manager

Senior Asset Surveyor

Senior Operations Manager -HV

Senior Specialist, Client Operations Representative

Senior Specialist, Client Operations

Regional Operations Director - Places Leisure

Junior Asset Manager

Senior International Trade Manager

Senior Specialist, Client Processing

Senior Procurement Manager

Pest Control Area Manager

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