Housing officer Work, Jobs in Morpeth, Eng (with Salaries)

Senior Workflow Manager (SEO)
Building Safety Regulator —Newcastle upon Tyne
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- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Presentation skills
- Annual leave
- Sick pay
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- £27,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Free parking
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Operations Manager – Housing Strategy
South Tyneside Council —South Tyneside
- £53,460 a year
- Full-time
4d
Service Director - Operations
Gateshead Council —Gateshead
- £99,245 - £115,017 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
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Security & Welfare Support Officer
Oceander CIC —Sunderland
- £13 an hour
- Part-time
- Microsoft Word
- English
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Quick apply
1d
Senior Information and Feedback Officer (Housing)
South Tyneside Council —South Tyneside
- £48,226 a year
- Full-time
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Revenues Officer (Billing, Collection and Recovery) – 18.5 hpw
South Tyneside Council —South Tyneside
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Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Newcastle upon Tyne
- Full-time
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Technology and Independence Officer - Casual
South Tyneside Council —South Tyneside
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WSP —Newcastle upon Tyne
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Shield Safety Group —Newcastle upon Tyne
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- £41,771 - £45,091 a year
- Full-time
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Senior Workflow Manager (SEO)

Building Safety Regulator
Newcastle upon Tyne

Apply Now

Job details

Permanent | Full-time
£47,686 - £54,453 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Childcare
Sick pay

Qualifications

Microsoft Excel
Management
Presentation skills
SharePoint

Full job description

Details

Reference number

467251

Salary

£47,686 - £54,453

Standard

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Senior Executive Officer

Contract type

Permanent

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Birmingham, Bootle, Cardiff, Edinburgh, Leeds, Newcastle-upon-Tyne, Nottingham, Sheffield

About the job

Job summary

The Senior Workflow Manager plays a critical leadership role within the Building Safety Regulator (BSR), ensuring the effective coordination, oversight, and delivery of workflow processes that underpin the safety of residents in high‑risk buildings (HRBs).

Working closely with Regulatory Leads, the Senior Workflow Manager provides strategic and operational oversight of workflow management processes, ensuring MDT (Multi- Disciplinary Team) members are managed consistently, and in accordance with BSR requirements. The role leads on the coordination of a team and resources to optimise workflows across a portfolio of cases, ensuring alignment between internal teams and external regulatory partners, including building control, structural, and fire safety specialists.

The Senior Workflow Manager also plays a pivotal role in strengthening stakeholder collaboration, removing operational barriers, and enhancing service delivery through effective planning, prioritisation, and risk management. Through leadership and continuous improvement, the role ensures that workflow systems and processes support timely, evidence‑based decision‑making, ultimately contributing to the protection of residents and the delivery of a high‑quality regulatory service.

Due to the nature of the job, this role is only suitable for full time working.

Job description

The government announced on 30 June 2025 that the Building Safety Regulator (BSR) is to become an Arm's Length Body (ALB) of Ministry for Housing, Communities, and Local Government (MHCLG) and will be moved out of HSE.

It has been confirmed that the ALB will be a Non-crown, Non-Departmental Public Body (NDPB), and as such its employees will be Public Servants, rather than Civil Servants.

All employees will have access to:

The Civil Service Pension Scheme.
Civil Service Jobs and the ability to apply for roles advertised Across Government.
The entitlement to compensation being calculated in line with the Civil Service Compensation Scheme.

Existing Civil Servants transferring into BSR will have their continuity of Service recognised for the purposes of sick pay and annual leave entitlement. However, if they later move to another Civil Service department, continuity of service may not automatically be recognised by the receiving department.

This would be subject to that departments own policies and arrangements.

Key Responsibilities

Lead supplier engagement by managing performance discussions, resolving escalations and facilitating governance meetings to ensure effective service delivery.
Represent the Workflow function at cross-BSR meetings, external forums and technical working groups, building strong stakeholder relationships and supporting organisational objectives.
Produce and oversee business management and workflow performance reporting, including dashboards, operational forecasts and management information to support informed decision-making.
Ensure the accuracy, integrity and effective management of data across workflow trackers, reporting tools and performance monitoring systems.
Oversee conflict-of-interest (COI) processes, ensuring issues are identified, triaged and escalated appropriately while maintaining compliance and governance standards.
Drive continuous improvement by leading projects, developing and standardising processes, and implementing service enhancements to improve efficiency and effectiveness.
Lead, coach and develop Workflow Support Officers while supporting recruitment, onboarding and training activities to build a high-performing and capable team.

Person specification

Essential Skills and Criteria:

Proven experience leading teams and delivering outcomes in fast-paced regulatory, operational, or public sector environments, including managing change within complex organisations.
Strong stakeholder management skills, with experience working collaboratively across internal teams, senior leaders, local authorities, and external partners.
Ability to analyse operational data, management information (MI), and performance dashboards to identify trends, support decision-making, and produce reports for senior audiences.
Experience identifying operational risks, implementing mitigations, and ensuring effective performance and service delivery.
Proven people management and coaching capability, with experience supporting staff development, performance improvement, and team effectiveness.
Advanced proficiency in Microsoft Excel, SharePoint, and workflow reporting tools, with the ability to utilise data to drive operational improvements.
Knowledge of multidisciplinary team (MDT) working, resource planning, operational forecasting, and workload management.
Confidence using and adopting workflow, case management, and other digital operational systems to support efficient service delivery.

Hybrid-working

At BSR, we are proud to be able to offer our people the opportunity to work in a hybrid way which combines working from home and the office. This is a voluntary, non-contractual arrangement, and your allocated office will be your contractual place of work.

There will be a requirement to travel to the office for various activities, e.g., collaborative working, supporting and training colleagues. If hybrid working is suitable for you and your role, you will be expected to attend the office, or other business-related site, for 60% of your working week. The arrangements will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account.

Therefore, we would encourage candidates to consider if the commute from home to the office is a feasible distance to travel before making an application. Please note that if you are successful, hybrid working will be discussed prior to taking up the post.

Behaviours

We'll assess you against these behaviours during the selection process:

Leadership
Managing a Quality Service
Delivering at Pace
Communicating and Influencing
Working Together

We only ask for evidence of these behaviours on your application form:

Managing a Quality Service

Benefits

Alongside your salary of £47,686, Building Safety Regulator contributes £13,814 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

We invest in our people with;

Competitive rates of pay
Access to the highly competitive Civil Service Pension Scheme to which we contribute 28.97% far more than in the private sector
Family friendly policies and working hours to help balance your home life and career
Carer friendly policies to help create a supportive working culture
25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays
Parental leave benefits
As a member of BSR you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards, and Vouchers via our partner EdenRed.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

Application Information

As part of your application, you will be invited to complete an anonymised CV which should include your career history, experience, and qualifications.

Additionally, you will be asked to provide an anonymised Personal Statement of up to 750 words detailing how you meet the Essential Skills and Criteria within the job advert.

You will also be asked to complete a 250-word statement on the lead behaviour "Managing A Quality Service".

Please be advised that the CV is for information purposes only and will not be scored.

Application Guidance

Please access the following link for guidance on how to apply and how to complete a Personal Statement How to apply

Sift Information

The sift will take place from week commencing 13th July 2026 where you will be scored on your statement on the lead behaviour "Managing A Quality Service" and Personal Statement.

IMPORTANT: Please be advised that the sift will be conducted on a knock-out basis. An initial sift will be conducted on the lead behaviour statement. Candidates who successfully meet the benchmark for the 250-word statement, will be progressed to a full sift on the Personal Statement. If you do not meet the standard for the lead behaviour statement, you will not receive a score for the Personal Statement.

Interview Information

Interviews will take place from week commencing 20th July 2026 where you will be scored on the advertised behaviours and strengths.

As part of your interview, you will be required to deliver a short presentation. Further details of this will be sent to candidates invited to interview.

In the event of a tie break, the Lead Behaviour "Managing A Quality Service" will be used to determine outcomes.

Please note that these dates could be subject to change due to panel availability.

Sponsorship

This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.

Further Information

Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.

BSR reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within BSR. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.

From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSEs Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box [email protected].

Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here Internal Fraud Register privacy notice - GOV.UK

It is the candidates responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of BSR terms and conditions, please see the attached BSR Terms and Conditions document.

Progression through pay ranges is subject to annual pay awards as permitted within annual pay remit guidance and negotiations with Trade Unions.

BSR is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.

If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: [email protected] or

If successful in securing your role, BSR can provide suitable workplace adjustments to support you throughout your career with BSR.

Any move to BSR from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here.

Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further;
Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Emily Penry
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: [email protected] or by writing to HSE at the following address:
HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS.

If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners:
https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/

Apply Now

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housing officer jobs in morpeth, eng

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Details

Reference number

Salary

Job grade

Contract type

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information