Motor vehicle mechanic Work, Jobs in Morpeth, Nbl (with Salaries)

Automotive customer service manager
Nova Motor Group —Sunderland
- £28,000 - £32,000 a year
- Full-time
- In-person
- Automotive diagnostics
Quick apply
4d
Motor Vehicle Mechanic
Pelaw MOT, Shield Motor Company Ltd —Gateshead
- £34,000 - £36,000 a year
- Full-time
- Mechanic experience
- Welding
- In-person
- Employee discount
Quick apply
Fully Qualified Motor Mechanic
UKPop tops —Chester-le-Street
- £40,000 - £45,000 a year
- Full-time
- Maintenance
- Quality control
- Power tools
Quick apply
Motor Mechanic
Vance Autos —Blaydon
- Full-time
- Heavy lifting
- Schematics
- Customer service
- Free parking
Quick apply
1d
Motor Vehicle Technician
Station Garage —East Boldon
- £32,000 - £40,000 a year
- Full-time
- Schematics
- Customer service
- Maintenance
- Free parking
Quick apply
Mechanic
Vertu Motors —Newcastle upon Tyne
- £28,000 - £45,800 a year
- Full-time
- Annual leave
Quick apply
Senior Test Engineer
Turntide Technologies Inc —Gateshead
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Vehicle Technician / Mechanic
Lookers —Newcastle upon Tyne
- £28,000 - £34,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply

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Automotive customer service manager

Nova Motor Group
Sunderland

Quick apply

Job details

Full-time
£28,000 - £32,000 a year
4 days ago

Qualifications

Vehicle service booking
Driving Licence
Complaint handling
Cost control
Automotive service
Customer interaction
Automotive diagnostics

Full job description

Role Overview

We are looking for a hands-on Automotive Customer Service / Aftersales Manager to take full ownership of the aftersales operation.

This is not a desk job. You will be responsible for managing customer issues, coordinating repairs, and ensuring the workshop delivers work to a high standard and on time.

Key Responsibilities

Manage all aftersales activity from point of sale onwards
Handle customer queries, complaints, and resolutions professionally
Book in repairs, diagnostics, and warranty work
Coordinate with mechanics to ensure work is completed correctly and efficiently
Monitor quality of repairs before vehicles are handed over
Chase parts, suppliers, and timelines to avoid delays
Keep customers updated throughout the process
Maintain records of jobs, costs, and outcomes
Ensure the workshop is organized and operating efficiently

Requirements

Previous experience in automotive aftersales / service management
Strong understanding of vehicle repairs and diagnostics (must be able to challenge mechanics if needed)
Confident dealing with customers, including difficult situations
Highly organized and able to manage multiple jobs at once
Proactive – does not wait to be told what to do
Full UK driving license

What Matters

Getting cars repaired properly and quickly
Keeping customers satisfied without unnecessary costs
Running a tight, efficient aftersales operation

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Experience:

Automotive: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

motor vehicle mechanic jobs in morpeth, nbl

Automotive customer service manager

Motor Vehicle Mechanic

Fully Qualified Motor Mechanic

Motor Mechanic

Motor Vehicle Technician

Mechanic

Senior Test Engineer

Vehicle Technician / Mechanic

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