Customer care specialist Work, Jobs in Mossend, Nlk (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
6d
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Operations Assistant
TIP GROUP —Airdrie
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
4d
Hire Controller
SunbeltRentals —Bellshill
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
10d
Warehouse Supervisor
DFDS UK & Ireland —Larkhall
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
4d
Sales Advisor
Tapi —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
11d
Client Service Advisor
Barclays —Glasgow
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Marketing Executive
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
Quick apply
2d
Manufacturing Operative
Clayton Glass Limited —Bellshill
- From £12.71 an hour
- Full-time
- Heavy lifting
- English
- Forklift
- Free parking
- Health & wellbeing programme
Quick apply
Relief Pharmacist
Boots —Airdrie
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Starbucks Barista
OCO —Coatbridge
- £13.45 an hour
- Weekend availability
4d
Workshop Administrator
Northgate Vehicle Hire —Glasgow
- £28,734 a year
- Employee discount
Quick apply
Customs & Compliance Specialist
Exolum —Grangemouth
- £40,000 - £50,000 a year
- Microsoft Office
- Maths
- Accounting
2d
Clinical Application Specialist, PMLS - Scotland
Mindray —Glasgow
- Remote
- ICU experience
- Travel
Architectural Technician
Keepmoat Homes —Glasgow
- Full-time
- Communication skills
- Employee discount
Occupational Health Advisor
TAC —Glasgow
- From £42,000 a year
- Part-time
- Microsoft Office
- Case management
- IT
- Annual leave
- Employee assistance programme
Business Development Manager
Allied Vehicles —Glasgow
- £0.01 a year
- Monday to Friday
- Sales
- Business development
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
Customer Complaints Specialist - Fixed Term Contract
Zurich Insurance —Glasgow
- Up to £28,000 a year
- Full-time
- Hybrid work
- Negotiation
- Flexible schedule
9d
Sales Administrator
Allied Vehicles —Glasgow
- £0.01 a year
- Monday to Friday
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Housekeeper
Active Care Group —Newmains
- £26,025.87 a year
- Part-time
- Rehabilitation centre
- Employee assistance programme
- Referral programme

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customer care specialist jobs near mossend, nlk

Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year
6 days ago

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in mossend, nlk

Retention Specialist

Customer Service Advisor

Operations Assistant

Hire Controller

Warehouse Supervisor

Sales Advisor

Client Service Advisor

Marketing Executive

Manufacturing Operative

Relief Pharmacist

Starbucks Barista

Workshop Administrator

Customs & Compliance Specialist

Clinical Application Specialist, PMLS - Scotland

Architectural Technician

Occupational Health Advisor

Business Development Manager

Customer Complaints Specialist - Fixed Term Contract

Sales Administrator

Housekeeper

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