Customer experience advisor Work, Jobs in Mountsorrel, Lec (with Salaries)

Client Services Advisor
Soane Britain —Leicester
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Experience Advisor
Flogas Britain —Syston
- £27,372.52 a year
- Overtime
- Hybrid work
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
1d
Customer Advisor First Notification of Loss
Hastings Direct —Leicester
- From £26,230 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Life insurance
- Referral programme
Service Advisor (Motor Trade)
Carsa Limited —Loughborough
- Up to £35,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Health & wellbeing programme
- Life insurance
Quick apply
Retail Support Team Leader (Bicycle Industry)
Giant UK Ltd —Leicester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
9d
Travel Money Advisor
Currency Exchange Corporation Ltd —Nottingham
- £13.23 an hour
- Overtime
- Customer service
- Basic maths
- Financial services
Quick apply
Customer Service Advisor – Student Accommodation
Student Roost —Leicester
- £13.95 an hour
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
7d
Customer Service Advisor (Tuesday - Saturday)
Get Laid Beds —Leicester
- From £23,500 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
- Employee discount
Quick apply
Customer Service Advisor - Outbound
PERI Ltd —Rugby
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
Quick apply
8d
Sunday Sales Advisor
PetsCorner —Syston
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Senior Style Advisor / Supervisor
Mint Velvet —Leicester
- Part-time
- Employee discount
Quick apply
Service Advisor
Senior Garage Services —Market Harborough
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Employee discount
Quick apply
5d
Customer Service Advisor/Administrator
Trowell Garden Centre —Nottingham
- From £12.71 an hour
- Weekend availability
- Bilingual
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
2d
Customer Experience Advisor
Exertis —Leicester
- £27,372.52 a year
- Overtime
- Hybrid work
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
2d
Helpdesk Customer Service Advisor
Experian —Nottingham
- Full-time
- Customer service
Quick apply
3d
Collections & Recoveries Advisor
PPL PRS —Leicester
- £26,352 a year
8d
Customer Advisor
The AA —Melton Mowbray
- £24,882 a year
- Full-time
- Hybrid work
- Employee discount
4d
Luxury Showroom Sales Advisor
Quorn Stone —Loughborough
- £26,000 - £28,000 a year
- Weekend availability
- CRM software
- Sales
- Customer service
- Free parking
- Paid training
9d
Trainee Customer Service Advisor
MAND SERVICES LTD —Nottingham
- £14 - £17 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Outbound/Inbound Telephone Sales Advisor
Currys —Loughborough
- £26,561.60 a year
- Weekend availability
- Sales
- Customer service
- Communication skills
- Employee discount
3d

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customer experience advisor jobs near mountsorrel, lec

Client Services Advisor

Soane Britain
Leicester

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
Employee discount
Flexible schedule
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Driving Licence
Sales
Customer service
Salesforce
Administrative experience
Communication skills

Full job description

Company Overview:

With an uncompromising commitment to British manufacturing, Soane Britain’s mission is to design and make enduring and life-enhancing furniture, lighting, fabrics and wallpapers through collaborations with a network of the finest craftspeople in Britain. Soane combines responsibly sourced, high-quality materials and superb workmanship to ensure our designs endure for generations.

Our talented team is based in offices and workshops in Leicester and the West Country and showrooms in London and New York. For more information, please visit

www.soane.com or join our social media platforms Pinterest and Instagram.

Job Overview:

We are seeking applicants for an entry level role in our customer service team, based in Leicester. The successful candidate will be able to demonstrate brilliant customer service skills combined with attention to detail and the ability to work in a team. In return we offer an opportunity to work with the world’s top interior designers in a fast-growing business with a mission to promote British manufacturing and craftsmanship.

We welcome applications from candidates open to flexible working hours to support our North American team.

Purpose of the Position:

Working within a fast-paced team, you will provide fundamental administrative support to the Sales Operations and Client Development teams. Previous experience in an operational capacity within a relevant industry will prove to be a great asset.

You will work collaboratively with the Manufacturing and Logistics team to ensure the execution of a seamless client experience. Using your product knowledge and training, you will be responsible for providing clients with information and customer support for Soane furniture and lighting orders, all made to our clients’ individual specifications. As you grow in experience, you will also be providing clients with orders and invoices. On the rare occasion any issues may arise, you will be responsible for sourcing information and providing positive resolutions for our clients.

The high quality of our workmanship and complex Manufacturing skills involved require strong attention to detail, both verbal and written, and an in-depth understanding of Soane’s designs, clients and client expectations.

Duties and Responsibilities:

Act as a point of contact for clients, responding to customer service enquiries via email and phone in a professional and friendly manner.

Liaise with Manufacturing and Product teams to confirm lead times and resolve client product queries.

Provide accurate product, pricing, and order information to support clients and ensure a positive customer experience

Prepare standard product quotations for client orders and clearly communicate options, costs, and timelines.

Liaise with logistics & manufacturing to create accurate shipping quotations for customer orders.

Monitor and follow up on outstanding proforma invoices to support timely order fulfilment

Record aftercare information, client feedback, and follow-up actions accurately for the business

Soane Britain is an equal opportunity business taking into account the diversity within our team, customers and .s Wupep blierliseve that everyone should be treated equally,

regardless of their religion, beliefs, age, gender, race, disability or sexual orie. nStoaatnioen promotes a positive safety culture which is characterised by communication, mutual

collaboration and active participation to create a safe and healthy working environ ment.

Update the Order Status Tracker on a weekly basis

Maintain and update internal team manuals to ensure processes and best practices are clearly documented

Assist the wider team with additional duties or ad-hoc projects as required

Qualifications for the Position:

At least one year of relevant customer service experience, ideally interior design or product design sector

Competent using Microsoft packages

Excellent written and verbal communication skills

Highly organised and detailed-oriented with the ability to multi-task

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Referral programme
Sick pay

Ability to commute/relocate:

Leicester LE4 8AS: reliably commute or plan to relocate before starting work (required)

Application question(s):

What is your salary expectation for this role?

Experience:

Microsoft Package: 2 years (required)
Administrative: 2 years (required)
Relevant industry: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in mountsorrel, lec

Client Services Advisor

Customer Experience Advisor

Customer Advisor First Notification of Loss

Service Advisor (Motor Trade)

Retail Support Team Leader (Bicycle Industry)

Travel Money Advisor

Customer Service Advisor – Student Accommodation

Customer Service Advisor (Tuesday - Saturday)

Customer Service Advisor - Outbound

Sunday Sales Advisor

Senior Style Advisor / Supervisor

Service Advisor

Customer Service Advisor/Administrator

Customer Experience Advisor

Helpdesk Customer Service Advisor

Collections & Recoveries Advisor

Customer Advisor

Luxury Showroom Sales Advisor

Trainee Customer Service Advisor

Outbound/Inbound Telephone Sales Advisor

I want to receive the latest job alerts for customer experience advisor in mountsorrel, lec

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