Customer service desk Work, Jobs in Murton, Nyk (with Salaries)

Service Desk Analyst - 1st Line
Hiscox —York
- 8 hour shift
- Customer service
- No experience needed
- IT
13d
Customer Service Advisor
HSBC Global Services Limited —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
Field Interviewer - York
the National Centre for Social Research —York
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Service Desk Analyst
Cranswick PLC —Brough
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Profit sharing
Quick apply
5d
Duty Manager - Outdoor Attraction
Piglets Adventure Farm —York
- From £14 an hour
- Weekend availability
- Hospitality
- Management
- In-person
- Free parking
- Employee discount
Quick apply
Customer Service Advisor (Hybrid)
SWARCO —Featherstone
- £26,500 - £27,400 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
5d
Customer Service Advisor (Hybrid)
SWARCO Group —Featherstone
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Community Host / Leisure Assistant
Vivify Venues —York
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Corporate Receptionist
Mitie —York
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
Service Controller
Kelling Group Limited. —Normanton
- From £28,250 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Life insurance
- Referral programme
Quick apply
Audi Sales Executive
Sytner Audi Harrogate —Harrogate
- £20,000 - £50,000 a year
- Full-time
- Employee discount
Support Services Assistant
Lyons Davidson Solicitors —Leeds
- £24,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Office experience
4d
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
5d
Service Desk Analyst
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- IT
10d
Front Office Manager
Radisson Hotel Group —York
- £29,959.93 a year
- Full-time
- Customer service
- Hotel
- Driving
- Employee discount
Quick apply
Breakdown Controller AHN
Kelling Group Limited. —Normanton
- £28,250 a year
- Full-time
- Customer service
- Microsoft Office
- Leadership
- Employee discount
- Life insurance
Quick apply
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
Casualty Claims Handler
Davies —Leeds
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Call Centre Agent Bank
Fortrea —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Customer Events Assistant
PROJECT GROUP INVESTMENTS LIMITED —Leeds
- £13 - £16 an hour
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
1d

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Service Desk Analyst - 1st Line

Hiscox -
York

Apply Now

Job details

Full-time
13 days ago

Qualifications

Customer service
No experience needed
IT
Communication skills

Full job description

Job Type:

Permanent

Build a brilliant future with Hiscox

What does our IT Service Desk do?

You will be part of the front-line IT Service Desk team providing support to 5000+ Hiscox users across the UK, Europe, Bermuda and North America. You will work in a proactive and co-operative manner to ensure that the responsiveness, effectiveness and quality of the IT Service Desk is as good as it can be.

These are Service Desk Analyst vacancies to support our UK, USA and Hiscox Europe business areas.

This role is located at our York office (hybrid – once every two weeks in office), however travel to other office locations (UK or international) may be required in the future. Successful applicant may be required to attend the York office location for onsite training for the first 4 weeks.

Normal hours will be 8 hours per day (M-F) between 10:00 – 18:00

The Ideal Candidate

We are looking for a person who possesses the following attributes:

A passion for customer service.
Confident and effective communication skills, both verbal and written.
Comfortable working in a highly dynamic, fast-paced and constantly evolving environment.
Strong team ethic.
A hunger for continuous improvement.
A natural talent for seeing the bigger picture and beyond what is in front of them.
Confidence in speaking out when required to do so.
An interest in technology and a restless desire for continuous learning.
Previous service desk / IT experience desirable but not necessary

The Role Description:

The person would be expected to:

Act as a routine contact point, receiving and handling requests for support from internal business users.
Respond to a broad range of support activities by providing information to fulfil requests or enable incident resolution.
Provide first line fault investigation and diagnosis and promptly allocate unresolved issues as appropriate.
Assist with the development of standards, and apply these to track, monitor, report, resolve or escalate issues.
Assist users in defining their access rights and privileges.
Perform security administration tasks and resolve security administration issues.
Investigate minor security breaches in accordance with established procedures.
Contribute to the creation of support documentation.

Why Hiscox?

This is a fantastic opportunity to join Hiscox during a time of focused growth where you will have the remit to make a real difference.

Hiscox offers an environment where you are encouraged to grow with the team and this is an exciting time to be joining this fast-growing organisation. There will be plenty of opportunity for on-the-job career development within a supportive environment.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Work with amazing people and be part of a unique culture

Apply Now

Refine Your Search

customer service desk jobs in murton, nyk

Service Desk Analyst - 1st Line

Customer Service Advisor

Field Interviewer - York

Service Desk Analyst

Duty Manager - Outdoor Attraction

Customer Service Advisor (Hybrid)

Customer Service Advisor (Hybrid)

Community Host / Leisure Assistant

Corporate Receptionist

Service Controller

Audi Sales Executive

Support Services Assistant

Customer Contact Centre Advisor (Payments / Technical Support)

Service Desk Analyst

Front Office Manager

Breakdown Controller AHN

IT Helpdesk Engineer - Experienced

Casualty Claims Handler

Call Centre Agent Bank

Customer Events Assistant

I want to receive the latest job alerts for customer service desk in murton, nyk

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