Service desk support Work, Jobs in Musselburgh, Eln (with Salaries)

Front-Desk Assistant - 4 days a week, day/night shift (f/m/x)
Joivy —Edinburgh
- £21,200 a month
- Part-time
- Hospitality
- Customer service
- English
Quick apply
9d
Analyst, Enterprise Service Desk
ABACUS —Edinburgh
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Workplace Concierge
Mitie —Edinburgh
- £14.12 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
2d
IT Support Specialist
Cirrus Logic —Edinburgh
- Full-time
- Customer service
- No degree
- IT
Front Desk Night Manager
Virgin Hotels —Edinburgh
- Full-time
- English
- Hotel
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Office Coordinator (Part Time)
Lane Clark & Peacock —Edinburgh
- Part-time
- Microsoft Excel
- Administrative experience
- IT
- Annual leave
- Employee discount
Workplace Corporate Receptionist
Mitie —Edinburgh
- £14.12 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
2d
Senior Technical Support Analyst
Lugo —Edinburgh
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Paid training
- Bereavement leave
Quick apply
Team Lead, Enterprise Service Desk
ABACUS —Edinburgh
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Client Care Advisor
IVC —Edinburgh
- Up to £26,528.31 a year
- Part-time
- Customer service
- Annual leave
- Employee discount
1d
IT Support Technician
East Lothian Council —Haddington
- £15.16 - £16.30 an hour
- Call to connect
- Customer service
- Microsoft Office
- Travel
6d
Cash Desk Volunteer
British Heart Foundation —Musselburgh
- Employee discount
Cleaner
ABM —Edinburgh
- £13.35 an hour
- Part-time
- Communication skills
Casual Night Porter
The Caledonian Edinburgh —Edinburgh
- £12.71 an hour
- Part-time
- Hotel
- Communication skills
- Hotel experience
Quick apply
FRONT OF HOUSE
Infinityblu Dental Care & Implant Clinic —Galashiels
- Part-time
- Communication skills
- Employee discount
- Sick pay
Nightshift Operative
ABM —Edinburgh
- £13.20 an hour
- Full-time
- Communication skills
Implementation & Support Consultant
The Anywhere Company —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
Quick apply
Nightshift Operative
ABM UK —Edinburgh
- £13.20 an hour
- Full-time
- Communication skills
- Employee discount
Quick apply
Front of House
Tony Macaroni —Edinburgh
- £12.71 - £14.00 an hour
- Full-time
- Hospitality
- Culinary experience
- Customer service
Quick apply
Security Customer Service Officer
ABM —Edinburgh
- £12.70 - £13.54 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Free parking
- Annual leave

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Front-Desk Assistant - 4 days a week, day/night shift (f/m/x)

Joivy -
Edinburgh

Quick apply

Job details

Part-time
£21,200 a month
9 days ago

Benefits

Company pension

Qualifications

Hospitality
Customer service
English

Full job description

Our Group
Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy counts 400 employees (32yo average age & more than 30 countries of origin), 21 offices across Europe, 50 destinations, and 6 countries (Italy, Spain, France, Portugal, UK, and Bulgaria)

Joivy gathers the unique experience of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor and Open with the aim of enthusiastically innovating the European residential market, and also includes the brands Joivy Renew, specialized in home renovation and turnkey furniture sales, and Joivy Invest, business Unit focused on real estate investments.

Joivy Scotland

JOIVY has established a reputation in Edinburgh as a premium rental management company focusing on adopting a hospitality attitude to property management.

JOIVY manages over 160 homes for individual owners, 60 for B2B clients and several apartment hotels. As we continue to grow our portfolio of high-quality serviced apartments, hotels, long-lets and rural retreats we also look towards our future growth throughout Scotland and maintaining the best possible service to both Guests and Clients.

Purpose of the role

Welcoming guests, checking guests in and out of the hotel, dealing with guest queries, and providing prompt and professional guest service to meet guest needs and ensure guest satisfaction.

This role requires active communication with guests mainly in person, in writing, using Joivy’s communication platform, and over the phone.

The main priority is to ensure an excellent experience for the guests, aiming to build trust and encourage them to visit again.

It is essential that applicants are available to work weekends and night shifts when required, according to our hotel rota.

Key Responsibilities

Ensuring a smooth day-to-day running of our Hotels;
Checking the arrivals list daily and highlight special guest requests if any;
Checking that all keys/cards are ready for the arrivals;
Checking and counts keys/cards after all guests' departure and reports if any are missing;
Checking rooms are prepared and ready for guests' arrival by working with the housekeeping team;
Reporting to the in-house maintenance team any maintenance issues before, during, and after guests` stays;
Replying to guests` inquiries and messages;
Replying to guests` reviews on various platforms;
Conducting room checks to ensure all guest rooms are up to standard and are ready for guest arrival;
Regularly checking communal space and ensuring adherence to Health & Safety Policies;
Reacting to the Fire Alarm activations and responsibilities as Fire Marshall;
On occasion, assisting the in-house housekeeping staff with some duties;
Providing high-level customer service to all guests that enter our hotels.

Required skills and or qualifications

You have experience in hospitality or customer service;

You are a problem-solver and self-driven to provide outstanding customer service;
Available to work night shifts and weekends when required;
You are fluent in English (C1 level, written and spoken) - additional languages are a plus!

Terms & Conditions

£21,200 per annum for 32 hours per week (excluding lunch breaks) over 4 days
33 days including Bank Holidays
Pension contributions

Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria.
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By submitting your application, you confirm that you have read and agreed to our Candidate Privacy Policy, you can find here: https://cdn.dovevivo.it/assets/docs/careers/privacy_policy.pdf

Quick apply

Refine Your Search

service desk support jobs in musselburgh, eln

Front-Desk Assistant - 4 days a week, day/night shift (f/m/x)

Analyst, Enterprise Service Desk

Workplace Concierge

IT Support Specialist

Front Desk Night Manager

Office Coordinator (Part Time)

Workplace Corporate Receptionist

Senior Technical Support Analyst

Team Lead, Enterprise Service Desk

Client Care Advisor

IT Support Technician

Cash Desk Volunteer

Cleaner

Casual Night Porter

FRONT OF HOUSE

Nightshift Operative

Implementation & Support Consultant

Nightshift Operative

Front of House

Security Customer Service Officer

I want to receive the latest job alerts for service desk support in musselburgh, eln

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