Lettings Manager – Wright Marshall Cheshire Lettings
Location: High Street, Nantwich, Cheshire
Position Type: Full-time, Permanent
Salary: Competitive + Commission + Benefits
About Wright Marshall
Established in 1842, Wright Marshall has been helping people move home for over 175 years. We are a leading, independent estate and letting agency with a proud heritage across Cheshire and Derbyshire. Our Nantwich branch is a cornerstone of the local property market, renowned for its dedicated, professional, and progressive approach to both sales and lettings.
We pride ourselves on our unrivalled local knowledge, our hardworking ethos, and our commitment to making the property journey as stress-free as possible for our clients. As we continue to grow our successful lettings portfolio, we are looking for a driven and highly experienced Lettings Manager to lead our lettings department in Knutsford.
The Role
As the Lettings Manager, you will take full ownership of the lettings operations across Cheshire and will be based within our busy Knutsford branch. You will be responsible for driving business growth, managing landlord relationships, overseeing the end-to-end tenancy process, and ensuring the highest levels of customer service are maintained at all times.
You will work closely with our experienced team, including a Branch Manager, together with a sales and lettings negotiator, to expand our market share and uphold Wright Marshall's reputation as the local property experts.
Key Responsibilities
- Business Development: Proactively identify and pursue new business opportunities, conduct market appraisals, and secure new landlord instructions across the Knutsford area and wider Cheshire region.
- Portfolio Management: Oversee the successful management of our existing lettings portfolio, ensuring excellent retention rates and high levels of landlord satisfaction.
- Team Leadership: Guide, motivate, and support the lettings team to achieve targets and deliver an exceptional, attentive service to both landlords and tenants.
- Compliance & Administration: Ensure all lettings operations comply with current legislation (including Right to Rent, safety regulations, and deposit protection schemes) and oversee the preparation of tenancy agreements and all related documentation.
- Marketing: Coordinate the marketing of rental properties, ensuring high-quality listings that attract the right tenants promptly and effectively.
- Customer Service: Act as the primary point of contact for key clients, resolving any escalated issues with a professional and understanding approach.
About You
This is a senior role and a substantial track record in lettings is essential. We are looking for a confident, commercially minded professional who can hit the ground running, lead a team, and make an immediate impact on our lettings business. You will share our values and understand that estate agency demands dedication beyond the ordinary — we go the extra mile, and we expect the same from you.
Essential Requirements
Requirement
Detail
Experience
A minimum of 3–5 years' experience in a lettings role, with at least 2 years at a senior or management level. A proven track record of winning new business and managing a lettings portfolio is non-negotiable.
Driving Licence
A full UK driving licence is strictly required. Travel across the Cheshire region to conduct valuations, viewings, and property visits is an integral part of the role.
Legislation Knowledge
A thorough and up-to-date understanding of UK lettings legislation, including Right to Rent, tenancy deposit protection, gas and electrical safety regulations, and landlord compliance obligations.
Negotiation Skills
Demonstrable ability to negotiate effectively with landlords, tenants, and contractors, with a strong commercial awareness.
Communication
Excellent verbal and written communication skills, with the ability to build and maintain lasting professional relationships.
ARLA Propertymark
A current ARLA Propertymark qualification is highly desirable and will be a distinct advantage.
Desirable Attributes
- Existing knowledge of the Cheshire property market.
- Experience using property management software and CRM systems.
- A proactive, self-motivated approach with the ability to work independently and as part of a close-knit team.
Salary & Benefits
- Base Salary: Competitive dependant on experience
- Commission: A competitive commission structure rewarding new business and portfolio growth
- Benefits: A comprehensive benefits package (full details provided upon application)
- Opportunities for professional development and career progression within a respected, long-established regional agency
How to Apply
If you are an experienced lettings professional looking to take the next step in your career with one of Cheshire's most trusted and respected agencies, we would love to hear from you.
Please submit your CV and a brief cover letter outlining your relevant experience and why you are the ideal candidate for this role at Wright Marshall Knutsford.
Wright Marshall is an equal opportunities employer and welcomes applications from all suitably qualified persons.
Pay: From £28,000.00 per year
Benefits:
Work Location: In person
