Head of customer service Work, Jobs in Nazeing, Ess (with Salaries)

Accounts Analyst
AutoProtect Group —Harlow
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Store discount
Quick apply
New Business Account Manager (OTE 60K)
New Era Fuels —Harlow
- £28,000 - £30,000 a year
- Full-time
- Sales
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
4d
Sales Administrator
New Era Fuels —Harlow
- £26,437 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Annual leave
- Referral programme
Quick apply
1d
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
2d
Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
4d
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Warwick Estates —Harlow
- £24,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
4d
Sales Account Manager
New Era Fuels —Harlow
- Up to £30,000 a year
- Full-time
- Salesforce
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Head of Customer Support
Aptitude Software —London
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Quick apply
15h
Head of Risk Control
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
23h
Commercial Director
Pinnacle Group —London
- £100,000 - £120,000 a year
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Head of Customer Service (12 months contract)
Deltatre —London
- Weekend availability
- Customer service
- Travel
- IT
Quick apply
7d
Agency Partner
GIG Retail —London
- Full-time
- Employee discount
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
5d
Transport Administrator
L Lynch Plant Hire & Haulage —Hemel Hempstead
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
Quick apply
Account Executive
Commusoft —London
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Head Of Operations
Medirest —Dartford
- £65,000 a year
- Management
- Hotel
- Leadership
- Employee discount
11d
Head of Creative
Schuh —London
- Full-time
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for head of customer service in nazeing, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Accounts Analyst

AutoProtect Group -
Harlow

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Discounted gym membership
Company events
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Numeracy
Analysis skills
Communication skills

Full job description

AutoProtect Group have an exciting opportunity for a dedicated Accounts Analyst to join our department in Harlow, Essex. 

The Accounts Analyst supports the Central Support Unit Department by handling accounts receivable tasks, premium funding administration, dealer account queries, and escalated customer issues. Working closely with customers, dealers, premium funding providers, and internal teams, the role helps ensure new agreements are processed correctly, premiums are collected and allocated accurately, and queries are resolved efficiently.

Here at AutoProtect Group we’re proud to employ great colleagues who are passionate about their roles. We recognise everyone has different needs, considerations and aspirations and if you think you could be the right person for this role then please see below details.

Pay & hours: 

Salary: £ 27,000 per annum
Working hours:  35 hours per week, Monday to Friday 9am-5pm

The Role 

What You’ll Do 

 Manage all Premium Funding queries/enquiries
Manage Premium Funding and Non-Premium Funding cancellation process
Debtors Statement (Statement of accounts and copy of invoices, Remittances for direct debit)
Research and respond to accounts receivable enquiries in a timely manner
Dealing with customer queries on telephone / via email / ticketing system
Ensure SLA’s are continually met with optimum levels of quality and service delivery both oral and written
Any clerical/administration tasks which may be required to support the management team
Work with external stakeholders to understand the issue with the service, function or the product provided
Administration support to Sales agents/Dealers
Dealer setup and upkeep of product configuration
Liaise with the Head of the Finance Department to gather and upskill own system knowledge base to improve the handling of the support tickets and provide solutions for all clients
Ensure that proposed business processes are in line with best practises from an insurance and financial perspective
Provide professional corporate image to all company contacts
Credit checks using Equifax and Lexus-Nexus systems
Other reasonable duties as required

What you’ll bring: 

Skills and competencies 

 Excellent customer service skills. 
Able to adapt to situations and learn new tasks quickly. 
Organisation and Planning skills: Highly organised and able to prioritise work to meet deadlines. 
Excellent written and verbal communication skills. 
Excellent numeracy and analytical skills. 
Able to use sound logic, critical thinking and commercial business awareness to analyse information.

Essential:  

Proficiency in MS Office (Excel, Word). 
Highly numerate and articulate both Verbally and Written

Who We Are 

AutoProtect Group supplies value-added insurance products and warranties to the consumer market via our retail partners at dealerships and brokers across the UK and Europe. We are a trusted partner across the automotive industry. Since 2004 we've built relationships and developed partnerships with premier manufacturers, a substantial cohort of the AM Top 200, and more than 3,000 independent vehicle retailers. 

Our Culture 

Our culture is a feeling shared by everyone who works within AutoProtect Group. Think of it as our DNA, or the environment we work in. Our purpose and values both help us create our culture. 

Our purpose, values and culture set our direction for being the best: for our partners, our clients and customers, for you, and for every member of the AutoProtect Group family. 

Our Company Benefits for our employees: When you join us, you'll have access to a comprehensive benefits package including: 

Annual leave entitlement of 25 days (plus bank holidays)
Cycle to work scheme 
Discounted App for saving money for shopping, days out, holidays, gym discount etc 
Life assurance – X4 of your basic annual salary 
Company events: Sports day, Christmas party, charity bake sales and pizza Thursdays 
EAP Programme: Access to BEN and Health Assured 
Mental health first aiders / first aiders 
Smart Tech salary sacrifice - giving you access to the latest laptops, tablets, and smartphones in a tax-efficient way – helping you stay connected and productive both at work and home. 
Pension contribution from employer 
The Pit Stop Rewards: Store discounts, health and wellbeing, access to free HelloFresh recipes and fitness videos 
Refer a friend scheme 
Free parking

Our Vision and Values 

We put our colleagues first and promote a culture of growth, ambition and development where anything is possible and we shine a light on good work, rewarding those who live and breathe our values. 

Stronger Together: One Family 

Respectful: Every Interaction Matters 

Bold: The courage to do what’s rights  

Agile: Embrace change and use initiative  

Make it Happen: Own it with pride  

This is an exciting time to join here at AutoProtect if you feel like you are ready for the challenge, hit apply today! We look forward to reading your application. 

Next Steps of the recruitment process 

Submit your CV 
If shortlisted, you will receive a pre-screening call (15-20 mins) from to discuss the role in further details and for us to find out more about you and your work experience.

Lastly, we wish you best of luck with your application.

Pay: £27,000.00 per year

Benefits:

Company events
Cycle to work scheme
Discounted or free food
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Store discount

Ability to commute/relocate:

Harlow CM19: reliably commute or plan to relocate before starting work (required)

Experience:

Microsoft Office: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in nazeing, ess

Accounts Analyst

New Business Account Manager (OTE 60K)

Sales Administrator

Head of Customer Operations

Head of Transport

Talent Development Partner

Customer Service Advisor

Sales Account Manager

Head of Customer Support

Head of Risk Control

Customer Service Executive - Full Time

Commercial Director

Head of Customer Service (12 months contract)

Agency Partner

Head Of Customer Experience

Head of Customer Value

Transport Administrator

Account Executive

Head Of Operations

Head of Creative

I want to receive the latest job alerts for head of customer service in nazeing, ess

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected