assistant branch manager Work, Jobs in neath (with Salaries)

Assistant Branch Manager
PHC Parts —Swansea
- From £29,000 a year
- Full-time
- Sales
- Supervising experience
- In-person
Quick apply
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- Full-time
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Assistant Branch Manager
PHC Parts —Swansea
Strong sales background with trade customers. Support and drive branch sales targets across heating, plumbing, and electrical product ranges.
From £29,000 a year
Quick apply
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Assistant Branch Manager

PHC Parts
Swansea

Quick apply

Job details

Permanent | Full-time
From £29,000 a year
2 days ago

Benefits

Cycle to work scheme
Company pension
Company events
On-site parking

Qualifications

Sales
Supervising experience
Cash handling
Leadership
Banking

Full job description

PHC Parts is a well-established, family-run business where people matter as much as performance. We supply heating, plumbing, and electrical professionals with the parts they need to keep jobs moving, backed by strong stock, expert knowledge, and a genuine commitment to service. With a supportive team culture, long-term career opportunities, and a hands-on approach to leadership, PHC Parts is a place where experience is valued, ideas are welcomed, and people are encouraged to grow.

We supply heating, plumbing, and electrical professionals with the parts they need, when they need them. Backed by strong stock, expert product knowledge, and a reputation for reliable service, PHC Parts is trusted by installers to keep jobs moving and customers satisfied.

The Role: Assistant Branch Manager

We are seeking an ambitious and driven Assistant Branch Manager to join our team at our Swansea branch. This is a key leadership role within the branch, supporting the Branch Manager in delivering strong sales performance, operational excellence, and outstanding customer service.

You will play a vital part in driving growth, motivating the team, and maintaining PHC’s reputation for quality, expertise, and dependable service.

Key Responsibilities Sales & Customer Service

Support and drive branch sales targets across heating, plumbing, and electrical product ranges
Build and maintain strong relationships with trade and contractor customers
Provide confident technical advice and product solutions
Handle customer queries, complaints, and returns professionally and efficiently
Actively promote new products, supplier initiatives, and special offers

Branch Operations

Assist in the day-to-day running of the branch, ensuring smooth and efficient operations
Ensure compliance with health & safety regulations and company procedures
Support stock control, ordering, merchandising, and stock rotation
Monitor pricing, margins, and overall branch profitability
Deputise for the Branch Manager in their absence

Team Leadership

Support the recruitment, training, and ongoing development of branch staff
Motivate and coach the team to achieve sales targets and service KPIs
Assist with staff rotas, performance reviews, and daily supervision
Lead by example with a hands-on, customer-focused approach

Administration & Reporting

Assist with sales reporting, forecasting, and performance analysis
Ensure accurate processing of orders, invoices, and credit notes
Support cash handling and banking procedures

Experience & Skills Required

Minimum 5 years’ experience within a plumbing and heating merchant (essential)
Electrical trade counter experience (preferred)
Strong sales background with trade customers
Supervisory or leadership experience desirable
Commercially aware, organised, and detail-focused
Confident communicator with a proactive, hands-on attitude

41.3 hours a week Monday-Friday and every third Saturday Morning

Job Types: Full-time, Permanent

Pay: From £29,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
On-site parking

Work Location: In person

Quick apply

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Assistant Branch Manager

Assistant Branch Manager - Total Plumbing

Assistant Branch Manager

Internal Sales Assistant

Shop Manager

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