Retention specialist Work, Jobs in Nelson, Lan (with Salaries)

Wholesale Retention Specialist - Mobile
Giacom —Nelson
- Analysis skills
- Communication skills
- Annual leave
Quick apply
IPS Employment Specialist
Pure Innovations —Oldham
- £31,381 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
Quick apply
9d
National Network Manager (24/7 Contractor Operations)
Davies —Preston
- Full-time
- Travel
- Employee assistance programme
- Employee discount
Head of CRM
Grace Media —Manchester
- £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Machine learning
Quick apply
10d
Course Leader
dBs Music —Manchester
- £38,000 - £42,000 a year
- Part-time
- Teaching
Quick apply
11h
Director of Psychological Professions
Greater Manchester Mental Health NHS Foundation Trust —Manchester
- £112,782 - £129,783 a year
- Full-time
- Leadership
7d
HR Operations Specialist
Bekaert NV —Bradford
- Microsoft Office
- Master's degree
- Bachelor's degree
Client Partner
UBDS Group —Manchester
- Hybrid work
- Sales
- Leadership
Quick apply
Member Management and Development Specialist
Health Research Authority —Manchester
- £49,387 - £56,515 a year
- Full-time
- Remote
1d
Affiliates Director
Dentsu —Manchester
- Full-time
- Project management
- Team management
- Mentoring
10d
Consultant - Programme Advisory
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- Analysis skills
Account Executive
Jensten Group —Shipley
- Hybrid work
- Communication skills
Quick apply
Registered Manager
Taylor Care Lancashire Ltd —Burnley
- £32,000 - £37,000 a year
- Full-time
- Anatomy knowledge
- Business development
- In-person
- Free parking
- Annual leave
Quick apply
1d
Property Claims Handler - (Drainage & Underground Services)
Catalyst Services UK Ltd —Delph
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Quality Assurance Manager
Hopwood Hall —Manchester
- £54,399 a year
- Full-time
- Analysis skills
- Teaching
- Free parking
- Employee discount
Quick apply
5d
Copywriter | Industry-Leading UK Agency Serving the US
Orange & Gray Limited —Manchester
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Marketing
- Health & wellbeing programme
- Work from home
Quick apply
12d
SEN Tutors
Young Giants —Manchester
- £30 - £40 an hour
- English
- Bachelor's degree
- Travel
Quick apply
2d
Junior Digital Marketing Specialist
Cloud Imperium Games —Manchester
- Organisational skills
- Communication skills
SEN Sociology Tutor
Young Giants —Manchester
- £30 - £40 an hour
- Bachelor's degree
- Travel
- Mentoring
Quick apply
2d
Financial Adviser
Eventus Recruitment Group —Manchester
- £42,500 - £50,000 a year
- Hybrid work
- Financial services
11d

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Wholesale Retention Specialist - Mobile

Giacom -
Nelson

Quick apply

Job details

Benefits

Annual leave
Company pension

Qualifications

Analysis skills
Account management
Communication skills

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We’re looking for a Wholesale Retention Specialist to play a key role in protecting and growing recurring revenue across our Mobile partner base. This is a predominantly desk-based role, focused on data, insight, and proactive partner engagement. You’ll also spend time travelling to visit partners, supporting our Account Directors on partner meetings where in‑person collaboration will help strengthen relationships and drive better commercial outcomes.

This role goes beyond traditional renewals management. You’ll be responsible for anticipating churn risk, shaping retention strategy, and helping partners future‑proof their customer bases through insight-led conversations and commercially focused action.

What you’ll be doing

Owning a forward-looking retention pipeline, identifying risks and opportunities well ahead of contract end dates.
Creating and executing partner-specific retention strategies to minimise churn and maximise lifetime value.
Acting as a trusted commercial advisor to partners, helping them retain and grow their own customer bases.
Analysing data to spot churn indicators, usage trends, lifecycle risks, and upsell opportunities.
Translating insight into clear, actionable recommendations for partners and internal teams.
Supporting Account Directors with partner visits and joint engagement, where in-person input adds value.
Working closely with Sales, Product, and Support teams to resolve issues impacting retention.
Identifying opportunities to expand revenue through increased adoption of Giacom products and services.
Maintaining accurate forecasting, CRM records, and reporting.

Your Experience

Demonstrable experience in account management, retention, or partner/channel sales specifically within the mobile space.
Strong analytical capability with experience using a CRM and data tools.
Highly organised, with the ability to manage complex pipelines, multiple priorities, and partner activity in a structured and disciplined way.
Ability to turn data into clear commercial actions.
Excellent communication and relationship-building skills.
Proactive mindset with the ability to highlight risks and opportunities before they become issues.
Confident managing a pipeline and prioritising workload effectively.

What's in it for you?

Flexible working.
Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

retention specialist jobs in nelson, lan

Wholesale Retention Specialist - Mobile

IPS Employment Specialist

National Network Manager (24/7 Contractor Operations)

Head of CRM

Course Leader

Director of Psychological Professions

HR Operations Specialist

Client Partner

Member Management and Development Specialist

Affiliates Director

Consultant - Programme Advisory

Account Executive

Registered Manager

Property Claims Handler - (Drainage & Underground Services)

Quality Assurance Manager

Copywriter | Industry-Leading UK Agency Serving the US

SEN Tutors

Junior Digital Marketing Specialist

SEN Sociology Tutor

Financial Adviser

I want to receive the latest job alerts for retention specialist in nelson, lan

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