Care navigator Work, Jobs in New Brighton, Msy (with Salaries)

Care Navigator - Performance
Primary Care 24 —Litherland
- £25,499 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
6d
Care Navigator - Transfer of Care Hub
Wirral Council —Wirral
- £32,061 - £35,412 a year
- Temporary
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
4d
Medical Receptionist/Care Navigator
Ormskirk House Surgery —St Helens
- £12.71 - £13.00 an hour
- Full-time
- GP surgery experience
- Administrative experience
- In-person
- Free parking
- Annual leave
Quick apply
Care Navigator
Murdishaw Health Centre —Runcorn
- £12.71 an hour
- Part-time
- Hospitality
- Microsoft Excel
- Customer service
Quick apply
1d
Prison In-Reach Recovery Coordinator
Change Grow Live —Bootle
- £28,557.79 - £32,802.41 a year
- Travel
- IT
- Time management
- Annual leave
- Employee discount
2d

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Care Navigator - Transfer of Care Hub
Wirral Council —Wirral
This is a key role supporting safe and timely discharges from hospital, working closely with health and social care professionals to ensure individuals receive…
£32,061 - £35,412 a year
4d

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Care Navigator - Performance

Primary Care 24 -
Litherland

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Job details

Full-time | Fixed term contract
£25,499 a year
6 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Car scheme

Qualifications

Customer service
Primary care
Public health
IT
Communication skills

Full job description

Job Introduction

Do you have customer service and administration experience? Primary care 24 are looking Care Navigator – Performance to join our workforce, who will provide excellent customer service to patients, carers, healthcare professionals and other services when making calls on behalf of PC24 GP practices and do so in a caring and compassionate manner.

Salary: £25,499.00 per annum (pro rata)

Department: Primary Care

Location: Primary Care Hub, Sefton Street, Liverpool

Shifts: Monday – Friday (08:00 – 16:00 or 10:30 – 18:30) Full time (37.5 hours) Fixed term contract until 30th September.

What will I be doing?

Provide care navigation call handling duties on behalf of the PC24 practices, in line with PC24 processes and procedures.
Undertake outbound call duties on behalf of our practices, undertaking basic questionnaires and arranging patient appointments.
Ensure through effective communication that all calls are directed to the most appropriate clinician and/or service, identify and escalate any emergency callers to appropriate ambulance services.
Request basic investigation (I.E blood tests) as instructed by healthcare professionals.
Provide support to the wider primary Care team and action and follow up calls to other services as required.
Provide operational support to the onsite practice team and clinical team.
Record all essential information in a concise and accurate manner using EMIS Web system processes.
Liaise with other services to request any instructions given by the clinical team, ensure all information logged.
Respond to circumstances with a positive and flexible approach.
Understand local referral arrangements/pathways for holistic support from a wide range of sectors.
Ensure patient confidentiality at all times
Be familiar with and adhere to PC24 Standard Operating Procedures.
Be patient focused, ability to show patience, empathy and compassion via the telephone.

What do I need?

Excellent verbal and written communication skills.
Flexibility to work as a team and independently and be able to work across all PC24 sites, as requested.
Public Health knowledge
Experience of care navigation within QOF
Great IT skills including all Microsoft package – experience of EMIS is also desirable.
Previous experience in a call handling position

What’s on offer?

£25,499.00 per annum (pro rata)
27 days annual leave pro rata - previous NHS Service will be taken into account
NHS pension, car fleet & home electronics schemes
Cycle to work scheme
Eligible to apply for blue light card
Colleague wellbeing package - which includes a doctor line, access to Westfield rewards, wellbeing support and gym discounts.
Professional development

About us –

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 2004, predominately delivering NHS contracts. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Come join our proud team!

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

Apply Now

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care navigator jobs in new brighton, msy

Care Navigator - Performance

Care Navigator - Transfer of Care Hub

Medical Receptionist/Care Navigator

Care Navigator

Prison In-Reach Recovery Coordinator

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