Customer service coordinator Work, Jobs in New Brighton, Msy (with Salaries)

Reactive Helpdesk Coordinator
Taylored Facilities Management Ltd —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
5d
Events Marketing Coordinator
Connected Systems Solutions Limited —Liverpool
- £27,000 - £29,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Support Office Coordinator
Mellors Catering Services Limited —Skelmersdale
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Sales Support Coordinator
CMA CGM —Liverpool
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
6d
Contracts, Systems and Administration Coordinator (maternity cover)
Liverpool School of Tropical Medicine —Liverpool
- £33,951 - £38,784 a year
- Hybrid work
- Administrative experience
- Organisational skills
- Contracts
- Annual leave
8d
Sales Co-ordinator
SIG Roofing —Liverpool
- Sales
- Customer service
- IT
- Employee discount
8d
Sales Coordinator
Resapol —Leigh
- £30,000 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
Quick apply
8d
Business Support & Commercial Coordinator
Parsch UK —Chorley
- £15,190 - £17,722 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Quality and Compliance Coordinator
Pinnacle Group —Liverpool
- £26,227.50 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Part-Time Property Operations Coordinator
TKP-Maintenance —Liverpool
- £18,000.00 - £24,623.56 a year
- Part-time
- CRM software
- Administrative experience
- Data entry
- Free parking
Quick apply
8d
Sales Operations Coordinator (Temp)
KVH Industries, Inc. —Liverpool
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
17h
Service Coordinator
DTS UK Machine Tools —Chorley
- £16,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
14d
Customer Planning Coordinator
GXO Logistics —Warrington
- £27,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Sales Co-ordinator (office based)
OPENLANE Europe —Chester
- Microsoft Excel
- Sales
- Customer service
Quick apply
7d
Mortgage Support Coordinator - Full Training Provided
Express Mortgage Services —Wigan
- From £26,106 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
11d
Service Coordinator
Woodley Equipment Company Ltd —Bolton
- From £25,272 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
13d
Client Services Coordinator - Mandarin Speaking
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
Digital Project Coordinator
Sofology —Warrington
- £29,643 - £33,450 a year
- Employee assistance programme
- Employee discount
Quick apply
Service Coordinator
Bilfinger SE —St Helens
- Customer service
- English
- Analysis skills
3h
Service & Transport Co-Ordinator
Ainscough Environmental Services Ltd —Manchester
- £28,500 - £33,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Free parking
Quick apply
14d

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customer service coordinator jobs near new brighton, msy

Reactive Helpdesk Coordinator

Taylored Facilities Management Ltd
Liverpool

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
5 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Facilities management
Maintenance
Microsoft Office
IT
Communication skills
Time management
Help desk

Full job description

About Us

Taylored Facilities Management Ltd is a long-established, multi-disciplinary facilities management company delivering electrical, mechanical, drainage and building fabric services across a wide range of commercial clients throughout the North West and beyond.

Due to continued growth and an expanding client base, we are looking to recruit an organised, proactive and customer-focused Reactive Helpdesk Coordinator to become a key part of our operations team.

This is a fast-paced and rewarding role where no two days are the same. You will be the first point of contact for our clients and play a crucial role in ensuring reactive maintenance issues are dealt with quickly, professionally and efficiently.

The Role

As a Reactive Helpdesk Coordinator, you will be responsible for managing reactive maintenance requests from initial call through to completion and invoicing.

Working closely with engineers, subcontractors and clients, you will ensure that works are allocated promptly, service level agreements are achieved and clients remain informed throughout the process.

Key Responsibilities

Managing reactive maintenance jobs from initial client contact through to completion.
Logging and raising jobs on the company management system.
Scheduling and allocating engineers and subcontractors efficiently.
Monitoring job progress and ensuring contractual response times and SLAs are met.
Providing regular updates to clients and maintaining excellent communication throughout the lifecycle of each job.
Obtaining quotations from subcontractors and suppliers where required.
Chasing updates, completion notes and certification from engineers and subcontractors.
Escalating urgent issues to management where necessary.
Assisting with invoicing and job close-down procedures.
Maintaining accurate records and ensuring all information is captured correctly within company systems.
Supporting the wider administration and operations team when required.

About You

We are looking for someone who thrives in a busy environment and enjoys problem solving and coordinating multiple activities simultaneously.

The ideal candidate will have:

Previous experience in a helpdesk, scheduling, facilities management, maintenance or service coordination role.
Experience working within a reactive maintenance environment would be highly advantageous.
Excellent communication and customer service skills.
Strong organisational and time management abilities.
The ability to prioritise workloads and remain calm under pressure.
Good IT skills including Microsoft Office packages.
Experience using CAFM or job management software such as SimPro, Eworks, Joblogic or similar would be advantageous.
A positive attitude and a willingness to learn and develop.

What We Offer

Competitive salary of £28,000 - £30,000 depending on experience.
NEST pension scheme.
Free on-site parking.
Opportunities for career progression and development.
Supportive and friendly working environment.
The opportunity to join a growing and ambitious business with exciting plans for the future.

Why Join Taylored FM?

At Taylored FM, we pride ourselves on delivering excellent service and building long-term relationships with our clients and our team.

If you enjoy working in a fast-paced environment, solving problems and making a real difference to clients every day, we would love to hear from you.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Do you have previous experience working within a facilities management, maintenance, engineering or service coordination environment?

Experience:

Helpdesk Administrator: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in new brighton, msy

Reactive Helpdesk Coordinator

Events Marketing Coordinator

Support Office Coordinator

Sales Support Coordinator

Contracts, Systems and Administration Coordinator (maternity cover)

Sales Co-ordinator

Sales Coordinator

Business Support & Commercial Coordinator

Customer Quality and Compliance Coordinator

Part-Time Property Operations Coordinator

Sales Operations Coordinator (Temp)

Service Coordinator

Customer Planning Coordinator

Sales Co-ordinator (office based)

Mortgage Support Coordinator - Full Training Provided

Service Coordinator

Client Services Coordinator - Mandarin Speaking

Digital Project Coordinator

Service Coordinator

Service & Transport Co-Ordinator

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