Business manager Work, Jobs in New Forest, Ham (with Salaries)

Information Governance and Complaints Manager
New Forest District Council —Lyndhurst
- £59,530 - £65,089 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
13d
Business Development Manager
EchoBlue Ltd —Christchurch
- £35,000 - £55,000 a year
- Full-time
- Spanish
- Sales
- Travel
- Work from home
Quick apply
General Manager
EMR Group —Portsmouth
- Full-time
- IT
- Annual leave
Quick apply
11d
Events & Business Development Manager
The Green House Hotel and Arbor Restaurant —Bournemouth
- From £32,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
- Employee discount
Quick apply
5d
Business Manager
Richmond Motor Group —Southampton
- Up to £63,800 a year
- Full-time
- Management
- Presentation skills
- Organisational skills
- Free parking
- Store discount
Quick apply
6d
Business Development Manager
Powerforce —Southampton
- £28,000 - £32,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
- Annual leave
- Employee discount
Business Development Manager
OrderYOYO —Southampton
- Sales
- Restaurant
Quick apply
Assistant M&E Operations Manager
Leonardo Royal Hotel Southampton Grand Harbour —Southampton
- Hotel
- Leadership
- Referral programme
Quick apply
Business Development Manager South-Coast
BauWatch Group —Poole
- £45,000 a year
- Full-time
- Remote
- Microsoft Office
Quick apply
5d
Business Development Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Operations Support Manager
CitySprint —Hedge End
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
13d
Operations Director
Churchill Retirement PLC —Ringwood
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
11d
Retail Sales & Operations Manager
apetito —Christchurch
- Full-time
- Hospitality
- Sales
- Driving
- Employee discount
13d
Regional Manager
Bestway Group —Titchfield
- Full-time
- Human resources
- Leadership
- Communication skills
Quick apply
Business Development Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Business development
- Project management
- Travel
- Annual leave
- Sick pay
Business Development Manager - Children's Residential
SGS Care Ltd —Salisbury
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Business development
Quick apply
8d
Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
4d
Senior Process Executive
Digital Wave Group Limited —Southampton
- £54,000 - £58,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
12d
Operations Manager
Churchill Retirement PLC —Ringwood
- English
- IT
- Time management
- Annual leave
- Employee assistance programme
4d
Business Change Manager
University of Portsmouth —Portsmouth
- £46,049 - £56,535 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
11d

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Information Governance and Complaints Manager

New Forest District Council -
Lyndhurst

Apply Now

Job details

Full-time
£59,530 - £65,089 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Full job description

Salary

£59,530 - £62,869 per annum (up to £65,089 for exceptional performance once in post) (Pay award pending)

Contractual hours

Basis

Full time

Region

South

Job category/type

Legal

Date posted

03/06/2026

‘Got a thing about the finer details?' You will need a good eye for detail in this role.

About you

We’re excited to be looking for a new Information Governance and Complaints Manager (Data Protection Officer) to lead, develop and manage our expert team of data and complaints professionals, and be responsible for the strategic and operational aspects of data protection compliance, information governance (including Freedom of Information Act 2000 (FOIA) and Environmental Information Regulation 2004 (EIR) requirements), and corporate complaints.

This is a senior, high-impact role with the independence, visibility, and authority to shape how data protection operates across our Council. You’ll work closely with senior leadership, challenge constructively, and help embed practical, commercially focused privacy thinking into a fast-moving environment.

You have proven experience operating as a Data Protection Officer within a complex organisation and a recognised data protection qualification (or be a qualified Solicitor or Barrister), and familiarity with corporate complaints processes (including matters referred to the Ombudsman).

About the role and the team

In this role, you will:

Lead the Council’s strategic and policy approach to information governance and complaints handling;
Proactively and regularly liaise with officers from across the Council, and provide independent oversight and challenge;
Act as the Council’s Data Protection Officer and carry out all associated duties;
Apply sound professional judgement and advise on practical solutions to information governance and issues arising from corporate complaints;
Ensure the Council’s arrangements for dealing with complaints, and the Council’s response to complaints, are legally compliant and reflect good practice;
Lead and manage a team of approx. 4 officers responsible for information governance and complaints, and advise and guide officers across the Council on complaints administered within their areas as necessary;
Act as a point of escalation for all information governance and complaints matters, including carrying out independent internal reviews of FOIA and EIR responses;
Deliver training to managers, officers and councillors on information governance and complaints requirements;
Assist and advise the Council’s committees, councillors and all directorates on information governance issues and complaint activity, and provide support and training as necessary.

What’s in it for you?

As part of our commitment to being a supportive and people‑centred employer, we offer a range of benefits designed to help you thrive both in and outside of work:

£59,530 - £62,869 per annum (up to £65,089 for exceptional performance once in post) (Pay award pending)
28 days plus bank holidays, rising by an additional week’s leave after 5 years of continuous local authority service
Hybrid working, with flexibility across our sites, and home working
Local Government Pension Scheme, with the option of Additional Voluntary Contributions (AVCs)
Employee Assistance Programme offering free 24/7 legal, financial, and personal wellbeing advice
Employee discount scheme with savings across major supermarkets, retailers, restaurants, and leisure providers
Cycle to Work Scheme, helping you save around 40 percent on bikes and accessories
A values‑led organisation, guided by our LEAF values (Learning, Empathy, Ambition, Fairness)
Access to learning and development opportunities to support your growth
A supportive, inclusive culture, where everyone is welcomed and valued
Buying and selling of annual leave

We are proud to be a Disability Confident Employer and offer a range of active staff networks, including:

Equality, Diversity & Inclusion (EDI) Group
LGBTQ+ Network
Women’s Network
Early Careers Network
Neurodiversity Network

About us

At NFDC we recognise that every colleague - whether in operational, frontline, or office‑based roles - plays a vital part in delivering high‑quality services to our communities. We are committed to creating a supportive and inclusive environment where people feel valued for the work they do and the strengths they bring.

We aim to foster a culture where people feel confident to share ideas, contribute their expertise, and develop through meaningful conversations with their managers and supported learning opportunities. Whilst we have our corporate values, LEAF Learning Empathy Ambition Fairness, we understand that different teams work in different ways, and we want our values to be lived in ways that make sense locally while staying true to our shared purpose as an organisation.

We want colleagues to thrive, which is why we promote wellbeing, balance, and opportunities for learning and progression. Our values guide how we work together and how we support each other to be confident, capable, and adaptable.

Click here to see why employees think that New Forest District Council is a great place to work: Working for NFDC

Please note: You’ll likely be aware that as part of the ongoing Local Government Reorganisation (LGR), the current organisation will transition into a new operating structure from 1 April 2028. It is important that applicants understand how this may affect their employment should they be successful. You will find attached a useful LGR update sheet at top of this advert.

If you’re interested

Please see the candidate booklet for more information about working at the Council and the job description.

If you are passionate about making a difference, committed to delivering excellent public services, and looking for a place where you can develop and continue to grow, we would be delighted to receive your application.

For an informal chat about the role please contact Jamie Hollis, Assistant Director for Legal, [email protected] or 02380 28 5654

Please note, this post is subject to a basic DBS check

Closing Date: Midnight Sunday 21st June 2026
Interview Date: Monday 29 June and Tuesday 30 June 2026

Apply Now

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