R&d engineer Work, Jobs in New Malden, Gtl (with Salaries)

Technical Support Engineer
DIGICO —Chessington
- Overtime
- English
- No degree
- Linux
10d
Industrial Designer / Design Engineer
IO-CO —Ascot
- £30,000 - £40,000 a year
- Full-time
- CAD
- In-person
- Communication skills
Quick apply
GSI Solutions Engineer
TeamViewer Germany GmbH —London
- Remote
- APIs
- Communication skills
- Employee discount
Quick apply
Audio R&D Engineer
elasticStage —Elstree
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- C++
- Annual leave
- Work from home
Quick apply
Build Technician (Electromechanical / Mechatronics)
Humanoid —London
- Full-time
- Assembly
- Annual leave
- Sick pay
Quick apply
Anthropic Fellows Program
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Master's degree
- Maths
- Bachelor's degree
- Flexible schedule
Graduate Geotechnical Engineer
Wood Thilsted —London
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
Quick apply
1d
Applied AI Solution Engineer - Kearney Activate
Kearney —London
- Full-time
- Azure
- Master's degree
- SQL
AI Research Engineer (Model Compression & Quantization) - 100% Remote Worldwide
Tether Operations Limited —London
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
Actuary, Assumption Development, R&D
Pacific Life Re Services Limited —London
- SQL
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Product Engineer
Ankar —London
- £96,000 - £160,000 a year
- Full-time
- Travel
- No travel
R&D Manager - Risk Pricing
Homeprotect —New Malden
- Hybrid work
- SQL
- Python
- Annual leave
- Employee assistance programme
7d
Technical Program Manager
OLIX —London
- £84,000 a year
- Full-time
Production Engineer
KELVIN HUGHES LIMITED —Enfield
- Oracle
- Analysis skills
- Communication skills
Strategic Foresight Lead
Hitachi —London
- Full-time
- Management
- English
- Master's degree
- Employee assistance programme
- Gym membership
9d
Senior Product Engineer
Ankar —London
- £160,000 - £300,000 a year
- Full-time
- Hybrid work
- Travel
- No travel
Protein Scientist
Substrate Bio —London
- Full-time
- Laboratory experience
- Maintenance
- AI
- Annual leave
Quick apply
Founding Engineer
Tekton Dynamics —London
- £100,000 - £150,000 a year
- Full-time
- CAD
- Machine learning
- Travel
Quick apply
Platform Engineer
Omnea —London
- £90,000 - £160,000 a year
- Full-time
- Hybrid work
- AWS
Engineer – Blast Engineering
WSP —London
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
3d

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Technical Support Engineer

DIGICO -
Chessington

Apply Now

Job details

Full-time
10 days ago

Qualifications

Soldering
English
Mac OS
Linux
Communication skills

Full job description

Job Specification

Team

Customer Support

Job Title

Technical Support Engineer, DiGiCo UK Limited

Reporting To

Support Team Leader

Direct Reports

None

Location

Chessington (UK)

Terms & Conditions

37.5 hours per week

Job Summary

To provide technical support to all DiGiCo, KLANG, Fourier Audio and DiGiGrid clients worldwide by telephone and email with a particular focus on Fourier Audio clients.
To provide technical training to engineers and distributors in the Chessington facility or by international on-site visits worldwide.
To visit and repair products worldwide.
To keep all provided databases up to date with your cases.
To process spare parts orders via ERP and arrange despatch where necessary.

Main Activities & Responsibilities

You will be responsible, along with your team members, for the support of DiGiCo, KLANG, fourier audio and DiGiGrid products, both existing and new releases.

This will include:

Email and telephone support worldwide
Visits to sites across the world for technical support as required
Order processing of sales spares orders and advance replacement parts
Despatch of sales spares and advance replacement from Chessington when necessary
Updating the company database with your clients (or any other software recording tools the company provides)
Participation in the weekend support rota as required
Stock control and auditing of spare parts in the Chessington site
Provide and host technical training sessions across the world for visiting engineers and distributors
Liaise with software/hardware teams on Technical Note creation and distribution
Generate case query reports for weekly review as required.

fourier audio:

Become the subject matter expert within the support team for all technical and operational issues with fourier audio products
Test and reproduce customer reported issues in-house
Acquire sound knowledge of popular VST plugins
Direct interaction with the fourier R&D team for field issues and product development

Other Features of the Job

37.5 hours per week, based in our offices in Chessington. Planned weekend support cover on rotation (approx. one weekend in ten)

Person Specification

Attributes

Essential

Desirable

Education & Qualifications

Formal education in the field of software / network technology or electronics

Degree in music technology or equivalent work experience.

Experience

Prior experience with AoIP audio formats (ideally with
Dante level 2 certification, Soundgrid)
Using and troubleshooting both macOS and Windows computers – both from a hardware and software perspective

Prior experience with DiGiCo products
Prior experience with DiGiGrid, KLANG or fourier audio products
Knowledge of Linux systems would be beneficial
At least three years of work experience in music technology

Practical & Intellectual Skills (inc. special knowledge)

Excellent analytical and problem-solving skills, with the ability to balance perfection and speed
Strong written and verbal communication skills in English
Thorough understanding of music production workflows in a live sound environment
Ability to work efficiently both independently and as part of a team

Second European language
Ability to read and interpret circuit diagram
Soldering skills

Company Values

Customer focussed
Innovative
Active team member
Honest
Dedicated

Circumstances

Good attendance record (this will not preclude a candidate with a disability)
Ability to work occasional overtime

To apply, please forward a CV and letter of application to [email protected]

Contract Type: 37.5 hours per week

Apply Now

Refine Your Search

r&d engineer jobs in new malden, gtl

Technical Support Engineer

Industrial Designer / Design Engineer

GSI Solutions Engineer

Audio R&D Engineer

Build Technician (Electromechanical / Mechatronics)

Anthropic Fellows Program

Graduate Geotechnical Engineer

Applied AI Solution Engineer - Kearney Activate

AI Research Engineer (Model Compression & Quantization) - 100% Remote Worldwide

Actuary, Assumption Development, R&D

Product Engineer

R&D Manager - Risk Pricing

Technical Program Manager

Production Engineer

Strategic Foresight Lead

Senior Product Engineer

Protein Scientist

Founding Engineer

Platform Engineer

Engineer – Blast Engineering

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