Service technician Work, Jobs in New Malden, Gtl (with Salaries)

3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
9d
Service Technician
Steritech Ltd —Redhill
- Overtime
- Computer literacy
- Travel
- Time management
Quick apply
Art Technician / Driver
Oak Fine Art Services —West Norwood
- £30,000 - £35,000 a year
- Full-time
- Driving
- Travel
- In-person
- Health & wellbeing programme
Quick apply
Laboratory Technician
Analytical Expert Labs —London
- £29,000 a year
- Full-time
- Laboratory experience
- Microsoft Office
- Organisational skills
Quick apply
4d
Repair Technician - Samsung Experience Store
Partner Retail Services —London
- £15.80 an hour
- Full-time
- Customer service
- Communication skills
Quick apply
11d
Electrical–Electronics Assembly and Service Technician
TOWERCRAFT UK —London
- £24,420 - £30,000 a year
- Full-time
- Engineering
- Maintenance
- Assembly
Quick apply
Service Technician
Marshall Motor Group —Gatwick Airport
- £38,338 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Restoration Support Technician - Property Restoration
BELFOR UK Ltd —South London
- Up to £27,374 a year
- Overtime
- Customer service
- Programmable logic controllers
- Driving
- Employee assistance programme
- Life insurance
Quick apply
Sterile Services Technician I
Steris —Kingston upon Thames
- £25,272 a year
- Overtime
- No experience needed
- IT
- Annual leave
Horticultural Technician
Plant Designs Ltd. —Greenford
- From £34,000 a year
- Weekend availability
- Customer service
- English
- Driving
Quick apply
Service Technician
AJM Healthcare —Harrow
- Maintenance
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Technician I
Digital Realty —Chessington
- Full-time
- Microsoft Office
- IT
- Communication skills
Trainee Technician, National Windscreens CROYDON
National Windscreens —Croydon
- From £29,929 a year
- Full-time
- Hybrid work
- No experience needed
- Classroom experience
- Employee assistance programme
- Employee discount
1d
Beer Dispense Technician / Drinks Dispense Engineer
City Dispense —London
- Full-time
- Maintenance
- English
- Mechanical knowledge
- Life insurance
Quick apply
Research Technician
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Service Technician
Aggreko —Sutton
- Full-time
Service Advisor
Drift Bridge Group —Epsom
- £30,000 - £38,380 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
Repairs Technician - Carpenter
RHP —Teddington
- £42,123 a year
- Full-time
- Plumbing
Interior Plant Maintenance Technician
Flora-tec —London
- £32,000 - £35,000 a year
- Full-time
- Customer service
- In-person
Quick apply
4d
Patination and Finishing Technician
Cox London —London
- Full-time
- Heavy lifting
- Bachelor's degree
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
14d

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service technician jobs near new malden, gtl

3rd Line Service Desk Technician

Kogo Limited -
East Grinstead

Quick apply

Job details

Full-time
£44,000 - £50,000 a year
9 days ago

Benefits

Free parking
Company pension
Company events
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Azure
Windows
Firewall
DHCP
Virtualisation
Mentoring
DNS
SharePoint
Mac OS
Root cause analysis
Communication skills
IaaS
Active Directory
VPN

Full job description

We are an agile, growing Managed Service Provider (MSP) providing premium B2B IT support and cybersecurity services for small to medium businesses across the South East. So if you have mastered 3rd line support and want to work for a company that positively recognises your technical ability and skills, Kogo could be your next step.

General Summary

Reporting to the Service Desk Manager, the 3rd Line Service Desk Technician is responsible for providing advanced technical support and acting as the final escalation point for complex incidents and service requests. This role requires strong troubleshooting capability across a broad range of technologies, along with the ability to mentor junior engineers and contribute to maintaining high service standards.

The role is a mix of technical escalation, customer interaction, and proactive service improvement within a fast-paced MSP environment.

Duties and Responsibilities

Act as the primary escalation point for complex technical issues from 1st and 2nd Line engineers
Investigate, diagnose and resolve advanced incidents across infrastructure, networking, and cloud platforms
Provide support for both cloud (Microsoft 365 / Azure) and on-premise environments
Take ownership of major or high-priority incidents through to resolution
Mentor and support 1st and 2nd Line engineers, sharing knowledge and best practices
Work closely with the Service Desk Manager to improve processes, efficiency and service delivery
Communicate effectively with clients, including providing technical explanations and updates
Liaise with third-party vendors and escalate issues where required
Contribute to maintaining accurate and up-to-date technical documentation
Participate in an on-call rota to provide out-of-hours support
Attend customer sites where required to support issue resolution or implement change
Assist in identifying underlying problems and recurring issues, contributing to long-term fixes
Assisting with Project Delivery

Technical Environment

You will be working across a wide range of technologies including:

Microsoft Windows Desktop operating systems
macOS (limited support)
Windows Server (on-premise infrastructure)
Microsoft 365 (Exchange Online, SharePoint, Teams)
Microsoft Azure (IaaS, identity, virtual machines)
Active Directory, Group Policy, DNS, DHCP
Networking hardware and firewalls (DrayTek, WatchGuard, UniFi)
Virtualisation technologies (primarily Hyper-V)
Backup solutions, endpoint security and general MSP tooling

Skills and Experience

3–5 years’ experience working within an MSP environment
Strong troubleshooting and root cause analysis skills
Proven experience handling escalations and complex support issues
Experience supporting both cloud and on-premise infrastructure
Solid networking knowledge including firewalls, VPNs, VLANs and Wi-Fi
Experience supporting Microsoft 365 and Azure environments
Ability to work independently and take ownership of tasks
Strong communication skills with both technical and non-technical users
Experience mentoring or supporting junior engineers

Desirable certifications or equivalent experience:

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Security Operations Analyst Associate
WatchGuard Network Security Essentials (Firebox)

Company Values

At Kogo, we expect all team members to embody our core values:

Customer Focused – Delivering an excellent customer experience and building trusted relationships
Good Communicator – Clearly explaining technical issues and keeping customers informed
Proactive in Nature – Identifying and addressing issues before they impact customers
Adaptable – Thriving in a fast-paced environment and responding positively to change
Good Team Member – Collaborating effectively and supporting colleagues across the business

Additional Information

Participation in an on-call rota is required
· Occasional travel to customer sites may be required

Pay: £44,000.00-£50,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service technician jobs in new malden, gtl

3rd Line Service Desk Technician

Service Technician

Art Technician / Driver

Laboratory Technician

Repair Technician - Samsung Experience Store

Electrical–Electronics Assembly and Service Technician

Service Technician

Restoration Support Technician - Property Restoration

Sterile Services Technician I

Horticultural Technician

Service Technician

Technician I

Trainee Technician, National Windscreens CROYDON

Beer Dispense Technician / Drinks Dispense Engineer

Research Technician

Service Technician

Service Advisor

Repairs Technician - Carpenter

Interior Plant Maintenance Technician

Patination and Finishing Technician

I want to receive the latest job alerts for service technician in new malden, gtl

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