Analytics and insight manager Work, Jobs in New Mills, Dby (with Salaries)

CRM Manager
Pets at Home —Cheadle
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Continuous improvement
Senior Analytics Manager – Finance & Operations (Data Business Partner)
Tes Global —Sheffield
- £50,000 - £80,000 a year
- Full-time
- Management
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Product Manager
Tes Global —Sheffield
- £75,000 - £95,000 a year
- Full-time
- Analysis skills
- Product management
- Agile
- Annual leave
- Employee assistance programme
Quick apply
2h
Data Governance Manager
NHS Greater Manchester Integrated Care —Manchester
- £57,528 - £64,750 a year
- Full-time
6d
Senior PPC Manager
247 Home Furnishings —Huddersfield
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Social media management
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
5d
Data Enablement Lead - Senior Manager
Pwc UK —Manchester
- Full-time
- Hybrid work
6d
Senior Data Science & Analytics Manager
Booking.com —Manchester
- Hybrid work
- Data analysis skills
- Analysis skills
- Mentoring
- Relocation assistance
- Annual leave
21h
Marketing Analytics & Data Manager
Awaze —Manchester
- Hybrid work
- SQL
- Marketing
- Employee discount
13d
FP&A AI & Transformation Manager
Aptean —Sheffield
- Full-time
- Salesforce
- Master's degree
- SQL
Product Owner - Search & Discovery
OnBuy —Manchester
- Up to £75,000 a year
- Full-time
- Continuous improvement
- Agile
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Principal UX researcher (IP Tech Transfer)
RWS Group —Sheffield
- Full-time
- AI
- Communication skills
Product Manager – AI Dubbing
RWS Group —Sheffield
- Full-time
- Data analysis skills
- Machine learning
- Software development
Senior Manager Operations
FedEx EU —Manchester Airport
- Full-time
- Continuous improvement
- Communication skills
2d
Strategic Sourcing Manager (SSM) Gas Metering
Landis+Gyr —Manchester
- Management
2d
Performance Oversight Manager
Barclays —Knutsford
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
1d
Director, People Services Delivery & Transformation
Fitch Group —Manchester
- Project management
- Continuous improvement
- Human resources
Cloud Governance Manager
Barclays —Knutsford
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
HR Systems Specialist
Together —Cheadle
- Full-time
- Microsoft Excel
- Analysis skills
- Human resources
Quick apply
Marketing & Growth Manager
Complete Business Solutions Limited —Hanley
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Social media management
- Free parking
- Work from home
Quick apply
1d
Performance Analyst
Scrumconnect Consulting —Manchester
- £300 - £325 a day
- SQL
- Agile
- IT

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CRM Manager

Pets at Home -
Cheadle

Apply Now

Job details

Full-time
£35,000 - £40,000 a year

Qualifications

Microsoft Outlook
Analysis skills
Continuous improvement
Organisational skills

Full job description

Planning the right message, to the right customer, at the right time!

At Pets at Home, our Pets Club sits at the heart of how we build lasting relationships with millions of pet owners. We’re now looking for an experienced CRM Manager to take a lead role in shaping and planning our customer-first communications, acting as the “air traffic controller” for CRM activity, offers and vouchers across our pet care ecosystem.

About the Role

Reporting directly to the Head of Loyalty & CRM, you’ll own the planning, prioritisation and orchestration of CRM communications to existing customers. This is a highly collaborative role, working with partner teams and CRM Managers balancing commercial demands with customer empathy to ensure our communications are relevant, timely and never overwhelming.

You’ll translate business needs into a clear, cohesive customer contact plan, guiding what we send, when we send it and why, all while supporting engagement, sales and long-term customer lifetime value.

This role offers hybrid working (two office days per week) from our Support Office in Handforth, Cheshire.

Key responsibilities will include:

Overseeing the CRM activity plan for existing customers, ensuring a joined-up approach across Retail, Grooming, Vets and Insurance
Acting as the central point of control for customer communications and discounts, balancing multiple stakeholder priorities into an optimal contact strategy
Planning and overseeing segmented, targeted and test‑and‑learn CRM programmes across multiple channels
Being the voice of the Pets Club customer, using insight and performance data to shape plans and influence decision-making
Leading delivery through internal teams, CRM Executives and external agencies
Driving quality, efficiency and accuracy across CRM communications and associated vouchers
Supporting continuous improvement of the Pets Club experience, working closely with Trading, Pricing, Promotions and Analytics teams
Deputising for the Senior CRM Manager and helping develop the wider CRM team

About You

Proven experience activating CRM programmes in a Business to Customer (B2C) environment
Strong planning and organisational skills, with a hands-on, delivery-focused mindset
Confidence managing agencies and multiple stakeholders in a fast-paced business
A commercial outlook combined with genuine customer empathy
The ability to prioritise ruthlessly, separating strategy from tactics and influence at all levels
A test-and-learn mentality, supported by strong numerical and analytical skills

Why Pets at Home?

You’ll be joining a passionate, purpose-led business where pets and their owners are always at the centre of decisions. This is a high-impact role with real visibility, ideal for a CRM leader who thrives on planning complexity, customer-first thinking and making things happen.

Because when it comes to CRM at Pets at Home, every message matters!

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

#LI-DNI

Apply Now

Refine Your Search

analytics and insight manager jobs in new mills, dby

CRM Manager

Senior Analytics Manager – Finance & Operations (Data Business Partner)

Senior Product Manager

Data Governance Manager

Senior PPC Manager

Data Enablement Lead - Senior Manager

Senior Data Science & Analytics Manager

Marketing Analytics & Data Manager

FP&A AI & Transformation Manager

Product Owner - Search & Discovery

Principal UX researcher (IP Tech Transfer)

Product Manager – AI Dubbing

Senior Manager Operations

Strategic Sourcing Manager (SSM) Gas Metering

Performance Oversight Manager

Director, People Services Delivery & Transformation

Cloud Governance Manager

HR Systems Specialist

Marketing & Growth Manager

Performance Analyst

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