Job Title: Operations Co-ordinator
Location: VES Head Office, Eagle Close, Chandler's Ford Industrial Estate, Chandler's Ford, Eastleigh, Hampshire, SO53 4NF
Employment: Full Time, Permanent
Role Salary: £26,650 - £32,278
About VES:
VES is a family run British manufacturer in the commercial ventilation industry. We supply and manufacture a wide range of air handling, heat recovery, supply and extract units for public, commercial and industrial buildings across the UK. We also offer a wide range of specialist services to improve the performance and life of existing HVAC equipment.
Purpose of Role
To execute all aspects of logistics planning, by effectively communicating with internal and external customers to meet on-time customer delivery, whilst ensuring we are meeting our transport GP margins to support business revenue and cashflow.
Role and Responsibilities
Planning Responsibilities
- Develop and maintain detailed production and delivery schedules based on customer demand, product lead-time, design and production capacity and inventory levels
- Plan and execute supply of externally purchased components in line with supply lead-times, production schedules and demand
- React to changes in demand, managing schedule adjustments and supply plans to suit
- Ensure lean production sequencing throughout all work centre groups and operations using previously determined sequences and lead times to achieve a JIT (Just In Time) supply plan
- Implement best practices for production planning and inventory management, analysing production data and trends to identify areas for improvement
- Collaborate with key stakeholders to ensure optimal resource allocation throughout the production and supply chains
- Manage and maintain effective communication with internal and external stakeholders to ensure information is relevant and correct for customer deliveries
- Calculate and plan transport requirements effectively to meet our customer delivery requirements, balancing the most cost-effective option against customer and product requirement and/or risk to support Transport GP targets and ensure a safe and effective service
- Manage transport bookings through 3rd party suppliers/ logistics suppliers and co-ordinate with internal stakeholders to meet on time customer delivery requirements
- Communicate with suppliers/logistics partners and customers to resolve any transportation/delivery issues or delays in a professional and timely manner
- Execute the arrangements for storage requirements both onsite and offsite, including effective management of the vesting process and processing any related charges to the customer
- Process and manage supplier/logistics claims regarding delivery related damage and/or loss
- Actively seek to uplift customer delivery charges for special delivery requirements, supporting cost recovery and Transport GP Targets
General Responsibilities
- Provide high levels of customer service to both internal and external customers
- Develop effective collaboration with key stakeholders to ensure flow of information and understanding of linked activities
- Ensure compliance with both company policies and transport-related safety standards and legal requirements for goods in transit
- Contribute to the successful achievement of Department KPI’s and escalate any failings to the line manager.
- Contribute to cost avoidance by managing actual demand.
- Maintain the company database through accurate data input and records of all processed information and plans
- Perform supporting administration functions related to the Operations Department responsibilities
- Review and manage documentation and information transfer in and out of the department to effectively control activities to enable others to achieve their requirements.
Other:
- Support in the development and optimisation of the operational systems, processes and policies in support of organizational goals to maximize effective, efficient, profitable output
- Support with ongoing training, development, and recruitment
- Maintain the companies Health and Safety policy’s
- Be flexible with overtime where needed to support the department.
- Assist and participate with your appraisal, provide feedback, and adopt clear personal development plans.
- All other reasonable requests made by your line manager.
Why work for us?
We want to create new ways of working, led by our strong values. As Operations Co-ordinator, your role will be pivotal in helping us achieve our aim. Join us on our mission to be the premium UK ventilation solution provider.
Our values we work to, every day.
- Safety starts with me.
- We communicate.
- We act with purpose. We act now.
- We think customer.
- We develop and grow.
- We work as a team.
Company Benefits
- Life Assurance.
- Company Pension.
- 22 Days Annual Leave (plus Bank Holidays).
- Celebration Day Off (if your birthday falls on a working day).
- Opportunities to Develop and Grow.
- A Free and Confidential Employee Assistance Programme.
- Multiple Annual Company Run Events / Awards.
- Cycle to Work Scheme and Good Transport Links (Chandler's Ford Train Station).
- The Chance to Enrich Your Role (by joining our social / charity committee and / or becoming a Fire Warden, First Aider, or Mental Health First Aider).
If you think you have the skills and experience required for this role, please apply today with your CV.
Schedule:
- Monday to Friday 8:00am to 4:30pm
- Work Location: In person
Job Types: Full-time, Permanent
Pay: £26,650.00-£32,278.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
- Referral programme
Work authorisation:
- United Kingdom (required)
Work Location: In person
