Job Title: Key Account Manager
Division: FTV Proclad International Ltd
Hours of Work: Full-time, Permanent
Salary & Benefits: £Competitive+ excellent benefits package
As a Key Account Manager, you will be responsible for the effective management of Projects from execution through to delivery, acting as the main stakeholder interface throughthe project life cycle. All contracts typically involve multiple stakeholder and client management therefore excellent communication and presentation skills are a prerequisite requirement.
Focus will be onworking with internal operations to achieve on time delivery of a quality product within budget and delivering stakeholder satisfaction through the facilitation of cross functional teamwork and applied continuous improvement activities.
Remuneration andBenefits
A market competitive wage will be offered depending on experience. The benefits of employment include to 33 days holiday per year on a pro-rata basis (including public holidays), an employer pension contribution of 5% of salary, discounted membership of public gyms within the Fife area and Life Assurance.
Key Duties and Responsibilities
The Key Account Manager role is to lead and manage the opportunities and risks from contract engagement to completion and be accountable for all aspects of the delivery.
The role is responsible for ensuring all activities are planned and executed in line with customer requirements whilst working with the cross functional teams.
Responsibilities will include the below, this is not an exhaustive list:
- The delivery of Projects to the agreed timescales, quality requirements and in line with the financial profit estimates. Maintain company and department key performance indicators (KPIs).
- Managing risk to project, business, client and stakeholders, assessing and reporting risks regularly to applicable stakeholders.
- Manage a portfolio of key accounts for high-value oil and gas clients, acting as the primary point of contact and managing the interface and responses on all client communication including technical queries, whilst driving customer satisfaction improvements.
- Develop a deep understanding of key account client operations, procurement cycles, and project timelines.
- Timely project execution, reviewing full commercial and technical overview of the contract, clearly understanding baseline scope of work and baseline schedule lead times including front end approvals and manufacturing lead times. Being accountable and responsible for managing and measuring pre-production deliverables via cross functional teams, reporting impact and escalatingcritical path risk at earliest opportunity.
- Work closely with the planning team to build delivery programmes and monitor progress with the client. Maintaining regular high-level MS Project Schedule for internal Stakeholder review.
- Work with procurement to ensure sub suppliers are managed to achieve delivery andquality timescales.
- Working collaboratively with the Sales Department team on key account high priority potential projects to reduce front end lead time and Coordinate with Process Engineer on final preparation of Engineering Masters and JIS for manufacturing.
- Preparation of regular progress reports for internal stakeholders and the client.
- Maintaining ERP system date changes to schedule.
- As and when required, maintaining client Project Management interface systems (Ariba, We Deliver etc.).
- Managing change management scope (MOC) and variation order requests (VOR) through established contracts and processes through recognition of base line changes including date management and cost.
- Supporting internal Project Status Reviews (PSR), reporting project performance (to date \forecast to completion) to estimate and maintaining risk and opportunity registers.
- Working closely with business partners to ensure full support is given to the project to deliver a successful client project.
- Ensuring all projects adhere to relevant regulations, codes, and standards for the UK and client advised locations.
- Ensuring efficient project closure and the reportingof the final project KPIs are completed.
- Ensure that the project closure and KPIs areincluded, communicated and assessed within the established project Lesson Learned process.
Desired Experience and Personal Qualities
- Minimum 3 years’ experience in Projects Management (preferably MOD or Oil & Gas sector).
- Experience within a customer focused organisation delivering continuous improvement andcustomer satisfaction
- Analytical and problem-solving skills.
- Excellent interpersonal communication and influencing skills.
- Self-motivatedand innovative.
- Excellent organisational and planning skills.
- Target driven and able to meet personal commitments.
- Teamworker.
Education and Training
- Qualificationin Project Management preferred but not essential
- Educatedto degree level with engineering or relevant experience is desirable but not essential
- Skilled user of MS Office (Outlook, PowerPoint, Word, Excel).
- Experience in project planning tools
To apply, sendyour CV and covering letter describing how you feel you meet the requirements detailed to [email protected].
Due to the highvolume of applicants, we may not be able to contact every applicant to advisethat they have been unsuccessful. If youhave not been contacted within four weeks of your application, you may assumethat you have not been shortlisted for this role.
Your data withinyour CV will be dealt with in accordance with our Recruitment Privacy Notice.
http://www.procladgroup.com/recruitment-privacy-notice
The company will not sponsor any applicant for a UK Tier II visa for this role. If you do not have the right to work in the UK, you will not be considered for this role.
This is a direct applicant rolehowever Recruitment Agencies may contact us regarding this position.
