It support Work, Jobs in Newbury, Eng (with Salaries)

IT Support Officer
University of Oxford TSS —Headington
- £18.80 an hour
- Temporary
- Windows
- Microsoft Office
- Analysis skills
- Annual leave
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
End User Computing Engineer - Police Staff - ICT - Counter Terrorism Policing South East
Counter Terrorism Policing —Newbury
- £40,078 a year
- Full-time
- Travel
- Communication skills
- Flexible schedule
2d
Technical Customer Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Free parking
- Employee assistance programme
Quick apply
7d
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
18h
IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply
Service Desk Analyst
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
- Analysis skills
- University
- Annual leave
11d
2nd Line IT Support
Sumer —Swindon
- Azure
- Customer service
- Windows
Quick apply
IT Service Desk Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
9d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
IT Officer
University of Oxford TSS —Oxford
- £18.80 an hour
- Temporary
- Customer service
- Windows
- University
- Annual leave
14d
IT Support Technician
Custom Interconnect Ltd —Andover
- £26,450.92 a year
- Azure
- ERP systems
- Microsoft Office
Quick apply
Data Centre Technician, Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- AWS
- Travel
- Mentoring
Senior IT Infrastructure Consultant (Desktop Support)
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- Azure
- Mentoring
- IT
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
1st Line Support Analyst
FluidOne —Camberley
- £25,000 - £30,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- English
- Scripting
- SharePoint
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
4d
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
9d

I want to receive the latest job alerts for it support in newbury, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Officer

University of Oxford TSS -
Headington

Apply Now

Job details

Temporary | Full-time
£18.80 an hour

Benefits

Annual leave

Qualifications

Windows
Microsoft Office
Analysis skills
IT support
Computer networking
Mac OS
IT
Linux
Communication skills

Full job description

We are seeking a customer-focused IT Support Officer to provide first- and second-line technical support across a diverse IT environment. This role involves troubleshooting hardware, software and networking issues, supporting end users, and contributing to the delivery of secure and reliable IT services.

The position is set to commence ASAP and will be full-time for an initial duration of 12 weeks with a pay rate of £18.80 per hour + holiday pay

Key Duties:

Technical Support & Service Delivery

Act as a primary point of contact for IT support requests, providing timely and professional assistance
Monitor and manage helpdesk tickets, prioritising and resolving issues in line with service standards
Diagnose and resolve hardware, software, networking and AV-related issues
Escalate complex incidents to specialist teams and third-party suppliers where required
Support users with a range of research, teaching and business systems

Systems Management & Deployment

Deploy, configure and maintain Windows, macOS and Linux devices
Install and upgrade hardware, operating systems and software applications
Troubleshoot network connectivity issues and support identity and access management processes
Assist with hardware upgrades, software deployments and infrastructure-related tasks

Documentation, Compliance & Reporting

Maintain accurate asset, licensing and support records
Ensure incidents and service requests are logged and updated appropriately
Create and maintain technical documentation, procedures and knowledge base materials
Support audits, compliance activities and cybersecurity requirements
Produce reports and data analysis to support operational and strategic decision-making

Selection Criteria:

Proven experience providing first- and second-line IT support
Strong knowledge of Windows 10/11 and macOS environments
Good understanding of desktop, laptop and peripheral hardware
Experience troubleshooting networking and connectivity issues
Strong knowledge of Microsoft Office and common business applications
Excellent communication skills, with the ability to explain technical concepts to non-technical users
Strong problem-solving and analytical skills
Ability to work independently and as part of a team
Experience maintaining records within IT service management and asset management systems

Vacancy ID: 23424

Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.

Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service

Person specification

Not Specified

About The University

Not Specified

Apply Now

Refine Your Search

it support jobs in newbury, eng

IT Support Officer

IT Support Engineer - Fixed Term

End User Computing Engineer - Police Staff - ICT - Counter Terrorism Policing South East

Technical Customer Support

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Specialist IT Services and Support II

IT & Document Control Assistant

Service Desk Analyst

2nd Line IT Support

IT Service Desk Analyst

Service Desk Analyst

IT Officer

IT Support Technician

Data Centre Technician, Operations, IT, & Support Engineering

Senior IT Infrastructure Consultant (Desktop Support)

Infrastructure Technician

1st Line Support Analyst

2nd Line IT Support Engineer

Senior IT Support Technician

Service Desk Analyst

I want to receive the latest job alerts for it support in newbury, eng

Explore jobs in more locations

Person specification

About The University

Jobseeker tools

Employer Tools

Browse

Stay Connected