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Business Support Administrator - WMF4003e

Westmorland & Furness Council -
Kendal

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Job details

Part-time
£28,598 - £29,540 a year
12 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Customer service
Microsoft Office
Administrative experience
IT
Communication skills

Full job description

Job profile

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference

REQ00000020235

Date posted

15/07/2026

Application closing date

02/08/2026

Location

Kendal

Salary

£28,598- £29,540

Package

Contractual hours

18.5

Basis

Part time

Attachments

Business Support Administrator - WMF4003e

Job description

Location: Multiple locations
Contract Type: Fixed - Term Two years from Start date (18.5 Hours)

About this opportunity

Westmorland and Furness Music Service is the lead organisation for the Cumbria Music Hub partnership.

Part of the County Council’s Directorate of Children’s Services, Quality Resources and Transformation.

Traded Services team, the service supports children and education providers and develops opportunity for high-quality musical engagement to suit all levels of learner aged 0 – 18 years of age. We also support the development of the workforce to ensure high-quality music education is offered to all children. The Music Service is a traded service that receives DfE grant funding through Arts Council England (ACE) to deliver the Government’s National Plan for Music Education.

As the Cumbria Music Hub Lead Organisation, we work in partnership with local, national, and international partners to deliver the Local Plan for Music Education across Cumbria. Our vision is to enable all children and young people to have access to inclusive, high-quality music education, and to enjoy music making through learning to sing, playing instruments and creating music and have the opportunity to progress their musical interests and talents. We achieve this through delivery of a wide range of music education offers for children and young people, schools, and other education providers on a traded service basis.

Our aims are to:

Support schools and other education settings to deliver high-quality music education.

Support all children and young people to engage with a range of musical opportunities in and out of school.

Support young people to develop their musical interests and talent further, including into employment.

The Role:

As a Business Support Administrator, you will provide efficient and effective administrative support within the team to meet operational needs and administer processes and procedures as directed by the Music Service Team Manager and Senior Management Team.

Key Responsibilities:

Liaise with internal teams and stakeholders regarding requests for support and queries.

Provide financial administrative support including procurement of goods and services, finance support to families and young people.

Maintain accurate case management records.

Compliance and contribute to the development and improvement of systems and processes.

Provide general administrative support to the wider team as required.

Who we are looking for…

We are looking for someone who is:

Highly organised with strong attention to detail

Experienced in administrative roles

Confident using IT systems, including Microsoft Office applications and databases

Able to manage a busy workload and meet deadlines

A strong communicator with excellent customer service skills

Discreet and professional when handling sensitive information

Able to work both independently and as part of a team

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)

Would you like to find out more?

For further information about this role, such as responsibilities and essential criteria please view the below attachments:

Post Specification
Role Profile

If you have any queries about this role or would like an informal chat about this opportunity, then please contact [email protected], 07780 565880

Application and Interview information

Closing date: 02/08/2026

Interview date: 13/08/2026, Voreda House, Penrith

We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.

If you experience any technical difficulties applying for this role, please contact the HR Systems Team at [email protected].

Safer Recruitment & DBS

At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.

Equality, Diversity, and Inclusion

Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.

As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.

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