Customer engagement Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Engagement Officer
Reed In Partnership —Newcastle upon Tyne
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Communications and Engagement Officer
TT2 —Wallsend
- £34,841 - £36,630 a year
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Annual leave
- Employee assistance programme
10d
Online Chat Support Agent
Wadley Donovan Gutshaw Consulting —Washington
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick apply
Customer Service Centre Agent
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £26,607 a year
- Part-time
- Hybrid work
- Customer service
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
7d
Customer Experience Advisor - Sales - ( Newcastle based)
guitarguitar Limited —Newcastle upon Tyne
- £24,784.50 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
5d
Customer Experience Advisor - JLR (12 month fixed term contract)
MSX International —Whitley Bay
- Up to £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
5d
Maison Crivelli - Full & Part Time Brand Ambassadors - Fenwick Newcastle
Maison Crivelli —Newcastle upon Tyne
- Up to £26,000 a year
- Part-time
- Bilingual
- Sales
- English
- Free parking
- Store discount
Quick apply
Head of Customer Operations and Insight
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £69,501 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
7d
Tenant Engagement Officer
Northumberland County Council —Blyth
- £31,537 - £34,434 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
12d
Customer Advisor
Lookers —Newcastle upon Tyne
- £22,000 - £30,000 a year
- Weekend availability
- Sales
- Customer service
- Data entry
- Annual leave
Quick apply
Programme Support Adviser
Reed In Partnership —Newcastle upon Tyne
- £26,300 a year
- Part-time
- Sales
- Customer service
- IT
- Annual leave
- Flexible schedule
Hospitality Operations & Guest Experience Coordinator
Leisure Business Services —Low Fell
- £27,000 - £32,000 a year
- Part-time
- Hospitality
- Social media management
- Customer service
Quick apply
Communications Graduate Programme - Newcastle
Sage —Newcastle upon Tyne
- Part-time
- Hybrid work
- No experience needed
- AI
- Communication skills
- Employee discount
4d
External Communications Manager
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
12d
Travel Consultant - Hexham
Hays Travel —Hexham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Client Engagement Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
Travel Consultant - Morpeth
Hays Travel —Morpeth
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
6d
Administrator
AMS GROUP —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
10d
Planning Officers
Gateshead Council —Gateshead
- £26,824 - £45,091 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Negotiation
- Annual leave
- Employee discount
13d
Street Works Permit Support Officer
Gateshead Council —Gateshead
- £29,540 - £32,061 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
3h

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customer engagement jobs near newcastle upon tyne, eng

Engagement Officer

Reed In Partnership -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£26,300 - £32,000 a year

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

Driving Licence
Sales
GCSE
Continuous improvement
Computer networking
B2B sales
Account management
A Level

Full job description

We are on a mission to be the partner of choice for developing people and their communities. Reed Wellbeing is a public service provider delivering lifestyle and wellbeing programmes that help people improve their health.

Pay Range

£26,300 to £32,000

Job Description

Do you have experience of working in a community outreach, engagement or sales environment?

Are you an outgoing individual who loves to network and build relationships within the community?

Then consider the role of Engagement Officer at Reed Wellbeing!

Internal applications for this role close on 26/06/2026.

Please note this role is a fixed term contract until 18/12/2026.

Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across the North East and occasional travel to North Cumbria.

Who we are

Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment.

Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour.

What is the role about?

An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met.

Just some of your day-to-day responsibilities will include

Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes
Supporting the achievement of local referral targets through strategic engagement and outreach activity
Providing insights to operations on referral volumes and types of members identified from key stakeholders
Ensuring stakeholder engagement activities meet KPIs and SLAs
Maintaining strong relationships with key stakeholders
Working collaboratively with internal co-members to ensure services are delivered effectively
Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services.
Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services.
Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

25 days annual leave (pro-rata for part time) plus statutory bank holidays
Reed Pension Scheme
Award Winning Management & Leadership training
Professional & Personal Development Funds
Bi-annual pay reviews
Plus much more that can be found on our website
With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with

Experience of working as part of a multi-function service delivery team.
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.
Valid UK driving licence and willingness to travel within contract area

Desirable Attainments:

Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives.
Experience of working in business to business sales.
Experience of working in networking, publicly funded services or other similar sectors.
Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities.
Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service.
Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Apply Now

Refine Your Search

customer engagement jobs in newcastle upon tyne, eng

Engagement Officer

Communications and Engagement Officer

Online Chat Support Agent

Customer Service Centre Agent

Customer Experience Advisor - Sales - ( Newcastle based)

Customer Experience Advisor - JLR (12 month fixed term contract)

Maison Crivelli - Full & Part Time Brand Ambassadors - Fenwick Newcastle

Head of Customer Operations and Insight

Tenant Engagement Officer

Customer Advisor

Programme Support Adviser

Hospitality Operations & Guest Experience Coordinator

Communications Graduate Programme - Newcastle

External Communications Manager

Travel Consultant - Hexham

Client Engagement Manager -Full time - Permanent - Gateshead

Travel Consultant - Morpeth

Administrator

Planning Officers

Street Works Permit Support Officer

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