Support advisor Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Customer Support Advisor (Fixed-Term Contract)
One Utility Bill —Newcastle upon Tyne
- £27,976 a year
- Full-time
2d
Tesco Travel Money Advisor
Travelex —Newcastle upon Tyne
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Service Advisor
Vertu Motors —Newcastle upon Tyne
- £33,213 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
6d
Part Time Customer Service Advisor
EE —Newcastle upon Tyne
- £13.35 - £13.66 an hour
- Part-time
- Customer service
13d
Stocktaker
nGeneration —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Customer Success Advisor (Education)
LexiaUK —Gateshead
- £25,950 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Office
- Bachelor's degree
- Store discount
- Health & wellbeing programme
Quick apply
Health Advisor - 111/999 Call Taker
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £34,000 a year
- Full-time
- English
- Computer skills
- Communication skills
3d
Part Time Contact Centre Advisor
ResQ —Sunderland
- £14,044.55 a year
- Part-time
- Hospitality
- Sales
- Customer service
- Paid training
15h
Sales Advisor
EE —Newcastle upon Tyne
- £13.35 - £13.66 an hour
- Full-time
- Sales
- Negotiation
13d
Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear
Walking With The Wounded —Newcastle upon Tyne
- £30,720 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
1d
Sales Advisor
One Utility Bill —Newcastle upon Tyne
- £27,976 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Sales & Retentions Advisor (Fixed-Term Contract)
One Utility Bill —Newcastle upon Tyne
- £27,976 a year
- Full-time
- Organisational skills
- Annual leave
- Employee assistance programme
13d
Patient Care Advisor - RTT Tracker
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £25,760 - £27,476 a year
- Full-time
16h
Business Sale Advisor
BT —Newcastle upon Tyne
- £27,835 a year
- Full-time
- Communication skills
- Annual leave
Concierge
Bespoke Hotels —Newcastle upon Tyne
- Full-time
- Hospitality
- Hotel
Quick apply
Personal Advisor - Leaving Care Service
Liverpool City Council —Parklands
- £31,022 - £35,412 a year
- Communication skills
- Employee assistance programme
1d
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
8d
Sales & Service Advisor
Abodus Student Living —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Sales
- Data entry
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
2d
People and OD Advisor
QE Facilities —Washington
- £39,044 a year
- Full-time
2d

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Customer Support Advisor (Fixed-Term Contract)

One Utility Bill
Newcastle upon Tyne

Apply Now

Job details

Full-time
£27,976 a year
2 days ago

Full job description

Customer Support Advisor

Fixed Term Contract (4 months) | £27,976

We are looking for a motivated and driven Customer support Advisor who’s great at multitasking and loves providing amazing customer service as part of a warm and friendly Customer support team.

A little bit about us

We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game changer.

It’s also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.

Our people scored us a whopping 9.3 out of 10 for “I recommend One Utility Bill as a place to work” in our last employee engagement survey.

What you’ll be doing

You’ll be at the forefront, engaging with customers, addressing their issues, and ensuring they leave the conversation satisfied. With our outstanding TrustPilot score, we are committed to maintaining our high standards. As an expert in live chats, phone calls, and emails, you will resolve customer queries swiftly and efficiently.

Customers rely on us to manage their bills, keeping their lights and broadband running smoothly. When things go wrong, it can have a significant impact, leading to tense calls. Your role is to rectify the situation and ensure customers feel positive about their experience with us.

A little bit about you

Cool, calm, and collected, even when things are hectic

Ability to manage your own workload by being self-sufficient

️ Strives to deliver exceptional service

Great at handling complaints from frustrated or confused customers

Just as good at putting a smile back on someone’s face

️ Lovely to chat to, and confident on the phone.

What you’ll get from us

As well as all of the great perks listed below, here’s what you can expect to gain financially from this role…

An annual salary of £27,976 , pro-rata to reflect the length of your fixed-term contract

Annual bonus structure, pro-rata to reflect your start date and length of contract

How we do stuff around here

We’re a fast-growing, high-performing business and that’s because everyone chips in to make things work and we all know what we need to do to succeed. Performance metrics are only part of the equation, they tell us what we need to achieve. Our company values and goals tell us why and our competencies, how. Here’s some key OUB terminology that you’ll become very familiar with.

Our Company Values

Matter | Everyone’s role is essential, OUB is on a mission and we can’t do it without you.
Own It | Take responsibility for your domain. Trust yourself and trust others to deliver.
Graft | Work hard and smart. That’s how we grow and do the best for our customers.
Work as One | Respect other people. Try to leave your ego at the door.
Do the Right Thing | Treat everybody well and do your best. Support one another’s goals.
Drop and Roll | Learn from mistakes, get comfy with change and do your best to adapt.
Set the Bar High | Whether you're solving problems or making a brew. Do it with gusto.
Be Fiercely You | Be human and be genuine. Bring your skills and yourself to work.
Enjoy the Journey | Have some fun, and make sure others do too.

Our Competencies

Dependable | Taking ownership of performance and demonstrating accountability.
Customer First | Thinking about the customer before making any decision.
Co-Star | Collaborating and communicating. Showing a commitment to shared goals.
Expert | Seeking out knowledge and opportunities to perform better in my role.
Leadership | Communicating shared goals clearly and effectively.

This role will be fully office based for the duration of your contract. Your working hours will be done on a rota basis between the hours of 8am and 6pm.

Apply Now

Refine Your Search

support advisor jobs in newcastle upon tyne, eng

Customer Support Advisor (Fixed-Term Contract)

Tesco Travel Money Advisor

Customer Service Advisor

Service Advisor

Part Time Customer Service Advisor

Stocktaker

Customer Success Advisor (Education)

Health Advisor - 111/999 Call Taker

Part Time Contact Centre Advisor

Sales Advisor

Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear

Sales Advisor

Sales & Retentions Advisor (Fixed-Term Contract)

Patient Care Advisor - RTT Tracker

Business Sale Advisor

Concierge

Personal Advisor - Leaving Care Service

Retail Sales Advisor - Gateshead

Sales & Service Advisor

People and OD Advisor

I want to receive the latest job alerts for support advisor in newcastle upon tyne, eng

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Customer Support Advisor

Fixed Term Contract (4 months) | £27,976

A little bit about us

What you’ll be doing

A little bit about you

What you’ll get from us

How we do stuff around here

Our Company Values

Our Competencies

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