Ticket manager Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Cluster General Manager - 4 Month Fixed Term Contract
iQ Student Accomodation —Newcastle upon Tyne
- £40,000 - £45,000 a year
- Full-time
- Hotel
- Driving
- Leadership
- Annual leave
Compliance & Maintenance Manager
Hays Travel —Sunderland
- Management
- Computer literacy
- Team management
- Employee discount
7d
Incident Manager
Giacom —Prudhoe
- £30,000 - £35,000 a year
- Hybrid work
- Maintenance
- SQL
- Agile
- Annual leave
Quick apply
8d
Entertainment, Events & Venue Growth Manager
The 3 Stories —Sunderland
- £34,000 - £36,000 a year
- Weekend availability
- Hospitality
- In-person
- Negotiation
- Annual leave
Quick apply
3d
Head of Security Vetting (Operations)
Department for Work and Pensions —Newcastle upon Tyne
- £57,946 - £74,005 a year
- Overtime
- Presentation skills
- Continuous improvement
- Human resources
- Annual leave
- Employee assistance programme
14d
Senior Manager England Implementation/Uwch Rheolwr Gweithredu Lloegr
The National Lottery Community Fund —Newcastle upon Tyne
- £50,215 - £54,000 a year
- Full-time
- Presentation skills
- Organisational skills
- Leadership
3d
Deputy Residential Manager (23335)
Barnardo's —Rothley
- £37,157 - £49,725 a year
- Full-time
- Hybrid work
- Supervising experience
- IT
- Annual leave
- Employee assistance programme
Senior Product Manager
Methods Business and Digital Technology —Newcastle upon Tyne
- £62,000 - £70,000 a year
- Full-time
- Hybrid work
- Management
- Product management
- IT
- Annual leave
- Employee assistance programme
Quick apply
Account Manager Supplier
Hubexo —Newcastle upon Tyne
- Full-time
- Hybrid work
- Sales
- In-person
- Negotiation
- Work from home
- Employee assistance programme
Quick apply
Operational Support Grade - HMP Durham (Prison Support Role)
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
13d
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- Driving
- School
- Annual leave
- Employee discount
Quick apply
Crime in Prison Coordinator
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Administrative experience
- Presentation skills
- Annual leave
Land Use & Nature Delivery Partner
National Trust —Newcastle upon Tyne
- £44,499 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
10d
Senior Scientific Officer
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- Doctoral degree
- Windows
- Master's degree
- Annual leave
- Sick pay
Acas Adviser
Advisory, Conciliation and Arbitration Service —Newcastle upon Tyne
- £30,120 - £30,995 a year
- Temporary
- Hybrid work
- Customer service
- Presentation skills
- Human resources
10d
Group Worker
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
13d
Nursery Manager
Newcastle High School for Girls —Newcastle upon Tyne
- Full-time
- Childcare
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Leisure Assistant
North Tyneside Council —North Tyneside
- £26,403 - £27,254 a year
- Part-time
- Annual leave
- Employee assistance programme
10d
Business Administrator
Ministry of Justice —Durham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
Store Manager (23240)
Barnardo's —Benwell
- £25,480 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme

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Cluster General Manager - 4 Month Fixed Term Contract

iQ Student Accomodation -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£40,000 - £45,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Driving
Leadership

Full job description

Salary

£40,000 - £45,000

Contractual hours

Basis

Full Time

Region

Sites - Scotland & North

Package

25 days annual leave (plus bank holidays) Day off on your birthday Discretionary bonus scheme Pension – matched up to 8% Life Assurance Season ticket loans Cycle to work scheme Gym discounts Discounts & Offers

Job category/type

Operations

Date posted

01/07/2026

Job reference

R00650

Cluster General Manager

This is a 4 month fixed term contract

Doing the right thing, even when nobody’s watching? It’s an iQ thing.

iQ is one of the UK's biggest providers of student accommodation, committed to giving over 37,000 students in 86 sites across 29 UK cities their ‘Best Year Yet’. Our site teams are made up of supportive, driven, hands‑on people who love providing our residents with a home from home.

Think that sounds like you? Here’s a bit about the role…

About the role

As a General Manager (GM), you take the lead of our busy buildings. You’re responsible for making sure everything runs smoothly day to day while creating a safe, welcoming environment for residents and a positive, high‑performing environment for the team.

You balance operational excellence with commercial performance, keeping the building safe and compliant, shaping the resident experience, and driving results through strong decision‑making. With the site balanced scorecard as your guide, you spot opportunities, remove barriers, and drive continual improvement, all while pushing your site towards being fully leased and achieving a ‘Full House’.

You’re comfortable switching between big‑picture planning and hands‑on support, doing whatever’s needed to keep things running like clockwork. You won’t be doing it alone, we’ll give you the tools, training and support you need to grow, so you can be the best you can be here at iQ. No two days are ever the same and that’s all part of the excitement!

What you’ll be doing

Managing budgets, reviewing financial processes and collaborating with Credit Control

Monitoring performance, analysing market trends and maintaining university partner relationships
Driving NPS, Google reviews and converting opportunities

Recruiting, onboarding, developing and coaching the team to ensure they are fully equipped to deliver the best customer service across hours of operation

Running regular check‑ins, performance reviews, and coaching sessions with the team
Taking ownership of all health & safety responsibilities and coordinating audits, inspections, compliance actions, risk assessments, and incident reporting

Reviewing feedback, resolving complaints and being the main point of escalation resolution at site
Always looking for opportunities to improve the site operation and challenging the status quo
Liaising with contractors and support teams ensuring a #NoCompromise approach is adopted
Owning the site balanced scorecard, tracking KPIs, monitoring satisfaction scores and driving improvements

What makes a great iQer

First and foremost, we're looking for an enthusiastic leader who thrives in a get-stuff-done kind of environment. You won't mind rolling your sleeves up, leading a team and be a great communicator.

You'll have some team / building management experience, but that could be in a hotel, gym or restaurant for example, however, we're much more interested in your people skills, personality and drive to succeed.

Working hours

Our residents come first, so rotas are designed around their needs.
You’ll work opposite shifts to the Assistant Manager. You’re responsible for building the rota for the full team and publishing it at least six weeks in advance.
Shifts may vary across a six‑week pattern, and you’ll work within our site hours of 8am–8pm, Monday to Friday, with occasional weekend work agreed in advance for busy periods or open days.

What you'll get

In exchange, you'll receive great benefits, and the opportunity to work as part of a supportive team in a business that's definitely going places.

Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse environment.

Want to know what it’s really like to work at iQ? Check us out on Glassdoor and hear directly from our people.

Ready to feel like you've got the best job ever? Apply today!

Apply Now

Refine Your Search

ticket manager jobs in newcastle upon tyne, eng

Cluster General Manager - 4 Month Fixed Term Contract

Compliance & Maintenance Manager

Incident Manager

Entertainment, Events & Venue Growth Manager

Head of Security Vetting (Operations)

Senior Manager England Implementation/Uwch Rheolwr Gweithredu Lloegr

Deputy Residential Manager (23335)

Senior Product Manager

Account Manager Supplier

Operational Support Grade - HMP Durham (Prison Support Role)

Customer Success Manager

Crime in Prison Coordinator

Land Use & Nature Delivery Partner

Senior Scientific Officer

Acas Adviser

Group Worker

Nursery Manager

Leisure Assistant

Business Administrator

Store Manager (23240)

I want to receive the latest job alerts for ticket manager in newcastle upon tyne, eng

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