Community representative Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Customer Service Representative (Part-Time)
HSBC Global Services Limited —Newcastle upon Tyne
- From £25,000 a year
- Part-time
- Customer service
- Communication skills
- Employee discount
Customer Service Representative
William Hill —Newcastle upon Tyne
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Service Promotions Executive
SpaMedica —Gateshead
- £35,381 a year
- Full-time
- Paid training
- Employee assistance programme
Quick apply
8d
Sales - Sales Advisor - UK
New Look —Metrocentre
- Part-time
- Microsoft Word
Assessment Solutions Officer
NCFE —Newcastle upon Tyne
- Up to £30,600 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
5d
Theatre Practitioner
ACES Eye Clinic —Newcastle upon Tyne
- From £35,000 a year
- Full-time
- Hospital
- Patient care
- IT
- Annual leave
Senior Admissions Assistant
Newcastle University —Newcastle upon Tyne
- £29,588 - £31,236 a year
- Full-time
- Administrative experience
- University
- Organisational skills
5d
Assistant Manager, Kurt Geiger, Metro Gateshead
Kurt Geiger —Metrocentre
- Full-time
- Sales
- Retail management
- Leadership
- Employee discount
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
Quick apply
Customer Service Representative
Tesco Insurance —Newcastle upon Tyne
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Free parking
- Employee discount
Field Sales Representative
Bestway Group —Gateshead
- £28,059.00 - £33,059.20 a year
- Full-time
- Driving
- Communication skills
Quick apply
Assistant Community Charity Shop Manager
Family Action —Hexham
- £12.95 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
5d
Community Physiotherapy Clinical Manager
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £57,528 - £64,750 a year
- Full-time
13d
Senior Support Worker
Time to Care Specialist Support Services Limited —Newcastle upon Tyne
- From £14.20 an hour
- 12 hour shift
- No experience needed
- Driving
- IT
- Annual leave
- Referral programme
Quick apply
12h
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Sales Development Representative
Payroll Software & Services Group —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Communication skills
Quick apply
13d
Community Charity Shop Manager
Family Action —Hexham
- £13.72 an hour
- Full-time
- In-person
- Retail management
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Ambulance Care Assistant - Mental Health
EMED Group —Durham
- £13.04 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
GENERAL ASSISTANT
BaxterStorey —Felling
- £12.71 an hour
- Monday to Friday
- Hospitality
- Employee assistance programme
- Employee discount
Business Intelligence Manager
NCFE —Newcastle upon Tyne
- Up to £51,000 a year
- Hybrid work
- Annual leave
- Employee assistance programme
5d

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Customer Service Representative (Part-Time)

HSBC Global Services Limited -
Newcastle upon Tyne

Apply Now

Job details

Part-time
From £25,000 a year

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Part Time - 21 Hours P/W between Monday - Friday 10am - 2pm & Saturday 9am - 1pm

What you'll do

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential, as what we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution – you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you’re on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £25,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

community representative jobs in newcastle upon tyne, twr

Customer Service Representative (Part-Time)

Customer Service Representative

Service Promotions Executive

Sales - Sales Advisor - UK

Assessment Solutions Officer

Theatre Practitioner

Senior Admissions Assistant

Assistant Manager, Kurt Geiger, Metro Gateshead

Junior Commercial Advisor

Customer Service Representative

Field Sales Representative

Assistant Community Charity Shop Manager

Community Physiotherapy Clinical Manager

Senior Support Worker

Retail Sales Advisor - Gateshead

Sales Development Representative

Community Charity Shop Manager

Ambulance Care Assistant - Mental Health

GENERAL ASSISTANT

Business Intelligence Manager

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