Hardware support engineer, amazon robotics robotics delivery & packaging innovation Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Gateshead
- Full-time
- Computer Science
- Up to 50% travel
- Java
Electronic Engineers - all levels
Leonardo UK Ltd —Newcastle upon Tyne
- £37,400 - £84,955 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Service Desk Engineer (End User Support)
Cybit —Newcastle upon Tyne
- £24,800 a year
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply
6d
Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)
RelyEZ Energy Storage Cyprus Ltd —Newcastle upon Tyne
- £24,420.00 - £51,887.84 a year
- Full-time
- Spanish
- Schematics
- Engineering
- Flexitime
- Work from home
Quick apply
Junior Infrastructure Engineer
Giacom —Prudhoe
- Hybrid work
- Mentoring
- IT
- Annual leave
Quick apply
11d
Junior DevOps Engineer
Giacom —Prudhoe
- Hybrid work
- DevOps
- AWS
- Python
- Annual leave
Quick apply
11d
CCTV Engineer
Johnson Controls —Newcastle upon Tyne
- Full-time
- Customer service
- Bachelor's degree
- Driving
5d
Systems Engineer
Ericsson —Newcastle upon Tyne
- Oracle
- No degree
- Linux
Cloud Infrastructure Engineer - AWS
Giacom —Prudhoe
- £45,000 - £49,000 a year
- DevOps
- AWS
- Scripting
- Annual leave
Quick apply
Incident Manager
Giacom —Prudhoe
- £30,000 - £35,000 a year
- Hybrid work
- Maintenance
- SQL
- Agile
- Annual leave
Quick apply
11d
Field Operations Engineer - Middlesborough / Newcastle
Wifinity —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Driving
- Travel
- Annual leave
Quick apply
Onsite Service Assistant
Apogee Corp —Newcastle upon Tyne
- Monday to Friday
- Computer literacy
- IT
- Computer skills
- Employee assistance programme
- Employee discount
9d
Automation Test Engineer
Turntide Technologies Inc —Gateshead
- Full-time
- Software development
- Communication skills
Quick apply
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
Electronics Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Remote
- Engineering
- System design
- Mentoring
- Flexible schedule
Quick apply
Test Solution Design Engineer
Leonardo UK Ltd —Newcastle upon Tyne
- £44,000 - £71,400 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Project Implementation Engineer
Siemens Energy —Newcastle upon Tyne
- Full-time
- Engineering
- English
- Communication skills
- Annual leave
PCB Engineer
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Schematics
- Assembly
Quick apply
13d
Embedded Software Engineer
testcomp —Washington
- Full-time
- Computer Science
- Schematics
- Engineering
Quick apply
Embedded Software Engineer
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer Science
- Engineering
- C++
Quick apply
10d

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Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Amazon UK Services Ltd. -
Gateshead

Apply Now

Job details

Full-time

Qualifications

System administration
Computer Science
Ansible
Java
Bash (Unix shell)
PHP
Bachelor's degree
Perl
Systems engineering
Computer networking
Ruby
Puppet
Linux
Root cause analysis
Chef
Python

Full job description

DESCRIPTION

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics (AR). We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

We are seeking exceptional candidates who possess a blend of technical and customer-facing skills to successfully support the Packaging and Robotics technologies used in Fulfillment Centers. This job will require a unique combination of flexibility, troubleshooting, problem-solving skills, drive and ability to travel. As part of this team, candidates have the opportunity to work closely with Amazon fulfillment customers to contribute to the successful deployment and reliable operations of the Robotic Systems.

A successful candidate will have technical aptitude, a passion for hardware, broad troubleshooting skills, and a desire to work within an elite group at the leading edge of Amazon's Robotic systems engineering.

Key job responsibilities
**Provide on-site support for new product implementations, upgrades, routine hardware audits, and troubleshooting for advanced robotics systems.

**Partner with product development, manufacturing, and site-level reliability, maintenance, and engineering (RME) teams to maximize the performance of robotics systems

**Front line resolution of RME technical inquiries and escalations.

**Identify, analyze and resolve mechanical and system issues across the Packaging and Robtics Systems.

**Design and implement electro-mechanical tools and fixtures to support deployed and new products.

**Develop and implement proactive monitoring tools to measure the safety, reliability, and performance of robotics systems.

**Develop and implement diagnostic tools to minimize troubleshooting and machine downtime.

**Develop and implement preventative maintenance procedures and training content for advanced robotics systems.

**Lead on-site training sessions for on-site RME teams supporting Amazon operations.

**Develop and implement systems and processes for spare parts management.

**Conduct safety, ergonomic, and risk assessments on AR products and tools and preventative maintenance procedures.

**Produce daily and weekly reports on the safety, reliability, and performance of the products in the AR product suite.

**Provide requirements and “voice of the customer” feedback to development and support teams.

**Up to 50% travel expected

A day in the life
Field Hardware Support Engineers ensure site reliability teams maintain Packaging & Robotics systems through hands‑on testing, troubleshooting, and root‑cause analysis. They identify maintenance gaps, communicate risks, and develop mitigation strategies while collaborating with safety, hardware, and software teams. The role involves immersive field work to experience operator challenges firsthand, then driving engineering improvements that enhance system reliability driving innovation daily. Successful candidates will partner across disciplines to deliver practical solutions. We welcome those passionate about problem‑solving, and value diverse perspectives in advancing Amazon’s Packaging & Robotic maintenance worldwide each day contributing significantly.

BASIC QUALIFICATIONS

Bachelor's degree in Computer Science or other technical degree or related experience
Knowledge of networking fundamentals
Experience working in a 24/7 production environment
Experience in Linux systems administration and/or development
Experience working in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell

PREFERRED QUALIFICATIONS

Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
Experience in network capture and systems troubleshooting
Experience building scripts, tooling, and automation for large-scale computing environments

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

hardware support engineer, amazon robotics robotics delivery & packaging innovation jobs in newcastle upon tyne, twr

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Electronic Engineers - all levels

Service Desk Engineer (End User Support)

Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)

Junior Infrastructure Engineer

Junior DevOps Engineer

CCTV Engineer

Systems Engineer

Cloud Infrastructure Engineer - AWS

Incident Manager

Field Operations Engineer - Middlesborough / Newcastle

Onsite Service Assistant

Automation Test Engineer

Infrastructure and Network Engineer

Electronics Engineer

Test Solution Design Engineer

Project Implementation Engineer

PCB Engineer

Embedded Software Engineer

Embedded Software Engineer

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