Customer relations manager Work, Jobs in Newcastle Upon Tyne (with Salaries)

Communications and Engagement Officer
TT2 —Wallsend
- £34,841 - £36,630 a year
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Annual leave
- Employee assistance programme
People Business Partner
Tritility Limited —Jarrow
- Up to £50,000 a year
- Full-time
- Management
- Data analysis skills
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
12d
Regional Learning & Development Lead
Swim Sports Company Ltd —Newcastle upon Tyne
- From £30,000 a year
- Weekend availability
- Hybrid work
- Driving
- Travel
Quick apply
12d
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Newcastle upon Tyne
- Weekend availability
- Oracle
- Salesforce
- English
Communications Graduate Programme - Newcastle
Sage —Newcastle upon Tyne
- Part-time
- Hybrid work
- No experience needed
- AI
- Communication skills
- Employee discount
11d
Durham EDGE Senior Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Customer service
- University
- No degree
- Annual leave
- Employee assistance programme
Production Manager
The Glasshouse International Centre for Music —Gateshead
- £36,631 a year
- Weekend availability
- Microsoft Powerpoint
- Project management
- Organisational skills
14d
Workflow Client Specialist - Evening Shift - Remote
Clifford Chance —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- Microsoft Excel
- Salesforce
- Annual leave
Quick apply
5d
Board Room Manager, Stadium Of Light
Delaware North —Sunderland
- Weekend availability
- Hospitality
- No degree
- IT
HR Advisor
Gates Corporation —Cramlington
- Oracle
- Microsoft Office
- Analysis skills
ER Advisor
Balfour Beatty —Newcastle upon Tyne
- Hybrid work
- Project management
- Human resources
- Communication skills
- Annual leave
5d
Team Leader - Havelock Place
EveryDay Care & Support —Newcastle upon Tyne
- Hybrid work
Quick apply
HR Business Partner - 6-month FTC
Lucy Group Head Office —Newcastle upon Tyne
- Part-time
- Hybrid work
- Travel
- Human resources
- Business
HR Advisor Fixed Term
NRG —Gateshead
- £30,000 a year
- Hybrid work
- Customer service
- Human resources
- Communication skills
Project Manager
The Inn Collection —Newcastle upon Tyne
- Full-time
- Time management
- Annual leave
- Employee assistance programme
Quick apply
7d
Customer Services Co-ordinator: Buildings
Durham University —Durham
- £27,319 - £30,378 a year
- 8 hour shift
- Customer service
- English
- University
- Annual leave
- Employee assistance programme
5d
Internal Recruiter
Admiral Slots —Gateshead
- £26,775 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
11d
Human Resources Manager
Verisure Services (UK) Limited —Newcastle upon Tyne
- Full-time
- Management
- Customer service
- Human resources
Quick apply
Team Leader - Care at Home North Tyneside
EveryDay Care & Support —North Shields
- £25,587 - £27,251 a year
- Hybrid work
- Driving
Quick apply

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Communications and Engagement Officer

TT2 -
Wallsend

Apply Now

Job details

Full-time
£34,841 - £36,630 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Employee assistance programme
Free or subsidised travel

Qualifications

Marketing
Bachelor's degree
B2B
Communications
Business
Communication skills
Marketing

Full job description

Who are we?

TT2 Limited, the operator of the iconic Tyne Tunnels has an exciting, rare opportunity for a proactive experienced full-time Communications and Engagement Officer to join our friendly and supportive team at our premises in Wallsend, North Tyneside (this is not a remote position).

Our vision is to be recognised regionally as an organisation that provides significant value to the North East and every day we help the 65,000+ customers who use the Tyne Tunnels to have the best journey experience possible. This means we are committed to delivering regional growth by offering the most reliable, safe, sustainable, and efficient service to our customers.

TT2 are dedicated to being an inclusive workplace and employer of choice. We support our employees with a number of initiatives, and we are proud to have a Great Place to Work Certification.

About this career opportunity:

The role is varied and interesting and you will play a critical role supporting the development and delivery of TT2's communications, engagement, partnership and CSR activities. The primary purpose of this position is to identify and develop commercial partnership opportunities, coordinate community engagement initiatives, support media and communications activity, and contribute to the marketing of TT2's products and services in line with corporate objectives.

Main role responsibilities (Please see Job Description for full details)

Support the Marketing and Communications Manager with the coordination and development of the companys CSR programme and fundraising initiatives.
Contribute to the design and delivery of communication plans and engagement activity surrounding the companys CSR programme.
Support the Marketing and Communications Manager with the coordination and planning of public relations, media and communications activity.
Support the growth of commercial income by identifying and developing advertising, sponsorship and partnership opportunities through networking and B2B relationship management.
Work alongside colleagues on social media to proactively seek out and promote potential opportunities to increase traffic volumes, partnership opportunities and customer engagement.
Research and analyse market trends, competitor offerings, demographics, and other information that affects marketing strategies.

What makes you our ideal candidate?

You will be passionate about delivering a great service to all our key stakeholders. You will be committed to work together as a team to achieve the business strategic objectives.

You will be self-motivated with the ability to organise and prioritise a varied workload to meet deadlines and the ability to communicate in a clear and simple way, at multiple levels.

Essential requirements:

Bachelor's degree in marketing, business, communications, or related field, or equivalent experience
Excellent communication skills both written and oral, engaging at all levels through varied media
Strong B2B networking skills and an ability to achieve outcomes
Highly analytic, determining the relevant metrics and their measurement to assess marketing & communication performance
Demonstrated experience of managing projects/campaigns with key focus on proving return on investment (ROI)
Relevant marketing / advertising experience in a busy environment

Location and working hours:

Working as part of the Marketing and Communications team, you will be working 37 hours per week based in our Wallsend office. The office hours are Monday to Thursday 08.30 16.30 including 30-minute unpaid lunch break and Friday 08.30 16.00 including 30-minute unpaid lunch break.

You will deputise for the Marketing and Communications Manager when required.

You will participate in Communications on-call rota which is 1 in every 3 weeks.

Whats in it for you?

To attract the best candidates, we will offer a salary of £34,841.00 - £36,630.00 per annum, along with membership of the Local Government Defined Benefit Pension Scheme. The Communications on-call rota is currently 1:3 weeks £3507.00 per annum plus a £360.00 broadband payment of per annum. We also offer 26 days annual leave, plus 8 days bank holidays.

We offer comprehensive training and continuous development for this role, as well as encouraging and helping our employees gain additional relevant certification and qualifications. Other benefits include access to our 24/7 Employee Assistance Programme, On-site gym, Cycle to Work scheme, Enhanced pay for qualifying statutory entitlements, Free Travel (after a qualifying period), Free refreshments, Annual Away Days, Volunteering opportunities and a Reward App offering discounts and offers on purchases at many UK retailers.

TT2 Ltd is an equal opportunity employer - all applicants will be considered for employment without attention to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

TT2 is committed to maintaining a safe and healthy working environment for all our employees, therefore we operate a zero-tolerance to illicit drugs, and it is prohibited to have any alcohol in your system whilst at work. To support this the Company, reserve the right to implement a drugs and alcohol testing programme.

The successful candidate must be eligible to work in the UK.

Closing date for receipt of applications 31st July 2026.

Please note that suitable candidates may be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Click here for full job description

Apply Now

Refine Your Search

customer relations manager jobs in newcastle upon tyne

Communications and Engagement Officer

People Business Partner

Regional Learning & Development Lead

Delivery Partner Manager, UK/IE Delivery Partner Managers

Communications Graduate Programme - Newcastle

Durham EDGE Senior Manager

Production Manager

Workflow Client Specialist - Evening Shift - Remote

Customer Success Manager

Board Room Manager, Stadium Of Light

HR Advisor

ER Advisor

Team Leader - Havelock Place

HR Business Partner - 6-month FTC

HR Advisor Fixed Term

Project Manager

Customer Services Co-ordinator: Buildings

Internal Recruiter

Human Resources Manager

Team Leader - Care at Home North Tyneside

I want to receive the latest job alerts for customer relations manager in newcastle upon tyne

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