customer service manager Work, Jobs in newcastle upon tyne (with Salaries)

Customer Service Manager
Morrisons —Amble
- Hospitality
- Team management
- Employee discount
Quick apply
Bershka Newcastle Deputy Manager
INDITEX —Newcastle upon Tyne
- Full-time
- Leadership
- Employee discount
Quick apply
Bershka Newcastle General Manager
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
Store Manager - North Shields
Oak Furnitureland —North Shields
- £60,000 - £66,950 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
Deputy Manager
Home Bargains —Washington
- £34,551 a year
- Part-time
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
General Manager
Swim Sports Company Ltd —Newcastle upon Tyne
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
13d
Shift Manager
The Sofa Delivery Company —Gateshead
- £17.59 an hour
- Team management
- Leadership
- Employee discount
Quick apply
6d
Deputy Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
5d
Operations Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
5d
Business Development Manager (BDM) - Newcastle- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Newcastle upon Tyne
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Assistant Shop Manager
Bravissimo —Newcastle upon Tyne
- £29,055 a year
- Full-time
- Management
- Employee discount
Quick apply
Assistant Manager
Farmfoods —Newcastle upon Tyne
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Employee discount
- Gym membership
Quick apply
5d
Assistant Manager
Starbucks —Blaydon
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Head of Facilities Operations
Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management) —Whitley Bay
- £79,504 - £91,609 a year
- Full-time
12d
General Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Leadership
- Employee discount
Quick apply
5d
Customer Success Manager Supplier
Hubexo —Newcastle upon Tyne
- Full-time
- Hybrid work
- Construction
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Customer Experience Lead - Full time
Jewells —Newcastle upon Tyne
- Full-time
- Sales
- Customer service
- Paid training
- Employee discount
Customer Director
Taylor Wimpey —Sunderland
- Annual leave
- Employee discount
5d
Section Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Sales
- Employee discount
Quick apply
5d
Operations Director
TEAM RH FITNESS LTD —Gateshead
- Customer service
- Human resources
- IT
Quick apply

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Customer Service Manager

Morrisons -
Amble

Quick apply

Job details

Permanent

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Hospitality
Team management

Full job description

More About The Role

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed.

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service.

Reporting into the Store Manager, you will also:

Lead and empower colleagues to always put the customer first and deliver outstanding customer service
Listen and respond to our customers feedback and react accordingly
Ensure market leading availability across the store.
Work with the other Managers in store to lead a supportive and performance driven department
Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
Deliver training to ensure team have the capability and confidence to deliver their role
Enable colleagues to work with confidence across various departments
Identify and develop talent within the department
Build effective relationships with other operating departments
Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
Take a leadership role within the store
Ensure resource is planned thoroughly

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more?

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.

About The Company

Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.

The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.

At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

Experience of managing a team in a fast paced environment
You will need to be a great communicator who can share knowledge, experience and best practices
You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
You must be adaptable to change, whilst being able to challenge effectively
As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

Quick apply

Refine Your Search

customer service manager jobs in newcastle upon tyne

Customer Service Manager

Bershka Newcastle Deputy Manager

Bershka Newcastle General Manager

Store Manager - North Shields

Deputy Manager

General Manager

Shift Manager

Deputy Manager - Lefties Newcastle

Operations Manager - Lefties Newcastle

Business Development Manager (BDM) - Newcastle- Circa 41k Package - 53k OTE Uncapped

Assistant Shop Manager

Assistant Manager

Assistant Manager

Head of Facilities Operations

General Manager - Lefties Newcastle

Customer Success Manager Supplier

Customer Experience Lead - Full time

Customer Director

Section Manager - Lefties Newcastle

Operations Director

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