sage Work, Jobs in newcastle upon tyne ne15 (with Salaries)

Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
- Customer service
Master Data Associate
Sage —Newcastle upon Tyne
- Hybrid work
- ERP systems
5d
People Services Specialist (fixed term contract)
Sage —Newcastle upon Tyne
- Hybrid work
- Communication skills
Professional Services Consultant
Sage —Newcastle upon Tyne
- Hybrid work
- Human resources
- Communication skills
- Annual leave
Intacct Product Specialist (French Speaking)
Sage —Newcastle upon Tyne
- Hybrid work
- ERP systems
- Analysis skills
- Accounting
- Annual leave
Business Development Representative
Sage —Newcastle upon Tyne
- Hybrid work
- Sales
- Annual leave
Head of Partner Success
Sage —Newcastle upon Tyne
- Hybrid work
- Communication skills
- Annual leave
7d
Sales Executive
Sage —Newcastle upon Tyne
- Hybrid work
- Sales
- Customer service
- Presentation skills
7d
O2C Analyst - French speaking
Sage —Newcastle upon Tyne
- Hybrid work
- Microsoft Excel
- English
- Communication skills
12d
Customer Support Apprentice
Sage —Newcastle upon Tyne
- £14,560 - £28,000 a year
- Hybrid work
- AI
- Communication skills
- Employee discount
CRM Business Analyst
Sage —Newcastle upon Tyne
- Customer service
- Salesforce
- Project management
12d
Graduate Cloud Operations Engineer - Newcastle
Sage —Newcastle upon Tyne
- Hybrid work
- Azure
- Computer Science
- AWS
- Employee discount
Global IT Compliance Auditor
Sage —Newcastle upon Tyne
- Analysis skills
- IT
- Communication skills
Senior Machine Learning Engineer
Sage —Newcastle upon Tyne
- Hybrid work
- AWS
- Machine learning
- APIs

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Master Data Associate
Sage —Newcastle upon Tyne
You’ll handle data-related queries, support month-end close activities, and keep stakeholders informed of any issues.
5d
Advanced Gear Design and Electrified Powertrain Systems (KTP Associate)
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In parallel, the Associate will collaborate with customers and internal stakeholders to support specification development, feasibility assessment, and technical…
£42,500 a year
6d

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sage jobs near newcastle upon tyne ne15

Customer Support Expert (Technical Support)

Sage -
Newcastle upon Tyne

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Job details

From £28,000 a year

Benefits

Paid volunteer time

Qualifications

Sage
Customer service
Technical support
Customer support

Full job description

Job Description

They have questions, you have answers! When customers call Sage to solve their complex technical issues, they’ll trust you to fix them in a simple, easy to follow way. This means deeply understanding both their business and our software and then efficiently communicating solutions. Bring your experience in a customer service role and confidence in learning new, deeply complex software.

Hybrid – 3 days in our Newcastle office (global headquarters)

Salary – starting at £28,000, annual bonus up to 10%, monthly perks valued at up to £750

Assessment – look for an email after you apply inviting you to complete your application

Key Responsibilities

Your day-to-day:

Each day, you’ll be a lifesaver to customers speaking to them on an inbound call line to solve their technical and complex problems. It’ll be up to you to get to know their business, build rapport, and help them get back on track with their product. You’ll be a product expert, able to spot fixes and recommend additional Sage products to save them time and effort.

How people describe you:

You’re logical, resilient, and can get your point across in a non-assertive way. You enjoy storytelling, and you’re good at it too. Not only that, but you are excellent at listening and like giving your advice. The complexity of technology doesn’t intimidate you, in fact you seek ways to learn more about it. You bounce back after failures and setbacks, and like hearing about how you can improve.

On-the-job training:

You’ll embark in a 6-week classroom training plus receive ongoing coaching. You deserve to feel the satisfaction of speaking to customers with confidence, so we’ve put a lot into this training programme. It will equip you to embody our values – human, simplicity, trust, and bold – in every customer call.

Meet the team:

They’re a top-rated contact centre in Cobalt Business Park. Not only that, the company as a whole was awarded #15 on the Financial Times’ Best Places to Work in the UK. You’ll work alongside people who are technical-minded and embrace the variety that each call brings. They’re supported by managers who care so they can keep caring for customers.

Career growth:

We advocate for promoting internally - whether that’s staying in the same function or exploring a new one. Colleagues are empowered to tap into Talent Marketplace, our internal platform for development opportunities and creating career goal roadmaps.

5 paid days for volunteering:

Through Sage Foundation, you can donate your skill-based support or manual labor to causes you care about 5 days per year.

What to expect after you apply:

Look for an email inviting you to take an online assessment. Yes, we know this is another step that takes time. However, it actually will save you time in the long run – think of it as a way to instantly tell the hiring team about your personality and skills without having to wait for an interview.

Your benefits:

Starting salary of £28,000

Annual bonus up to 10%, along with monthly perks valued at up to £750

33 days holidays (including bank holiday entitlement)

Comprehensive health, dental and vision coverage

Work away scheme for up to 10 weeks a year

On-going training and professional development

Paid 5 days yearly to volunteer through our Sage Foundation

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Refine Your Search

sage jobs in newcastle upon tyne ne15

Customer Support Expert (Technical Support)

Master Data Associate

People Services Specialist (fixed term contract)

Professional Services Consultant

Intacct Product Specialist (French Speaking)

Business Development Representative

Head of Partner Success

Sales Executive

O2C Analyst - French speaking

Customer Support Apprentice

CRM Business Analyst

Graduate Cloud Operations Engineer - Newcastle

Global IT Compliance Auditor

Senior Machine Learning Engineer

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