Customer relations manager Work, Jobs in Newent, Gls (with Salaries)

Head of People Partnering & Operations
University of Gloucestershire —Pittville
- £58,226 - £67,469 a year
- Continuous improvement
- Human resources
- Leadership
13d
Installations Manager
FBS-Hormann —Mitcheldean
- Full-time
- First Aid Certification
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Deputy Team Manager Early Help Hub
Gloucestershire County Council —Quedgeley
- £41,771 - £47,181 a year
- Hybrid work
- English
- No degree
- Agile
- Annual leave
- Employee assistance programme
6d
Full-time Admin Operations Assistant
JG Travel Group —Cheltenham
- Weekend availability
- Hotel
- Employee discount
- Referral programme
Quick apply
Customer Service Specialist
Amcor —Evesham
- Full-time
- Microsoft Excel
- Salesforce
- English
11d
HR Advisor
Mears Group —Brockworth
- Up to £35,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Human resources
- Employee assistance programme
- Sick pay
12d
HR Operations Manager
St. James's Place —Cirencester
- Human resources
- Communication skills
- Annual leave
11d
Assistant Quality Manager
Smurfit Westrock —Tewkesbury
- Full-time
- Microsoft Office
- Supervising experience
- Annual leave
10d
Scheduling & Logistics Co-ordinator
HSL Compliance Limited —Ross-on-Wye
- £24,000 - £27,500 a year
- Overtime
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Sick pay
Quick apply
10d
Human Resources Manager
Worcestershire County Cricket Club —Worcester
- £40,000 a year
- Part-time
- Human resources
- Negotiation
- Free parking
- Annual leave
Quick apply
2d
HR Operations and Payroll Advisor
Safran —Gloucester
- Full-time
- Microsoft Office
- Project management
- Human resources
Customer and Trading Manager - Convenience
Sainsbury's —Cheltenham
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
8d
Director, Regional Business Development
VSE Careers —Lydney
- Full-time
- Management
- Sales
- Customer service
Senior Operations Manager - Fashion Ecommerce / Retail
Glassworks London —Wilton
- Full-time
Quick apply
Regional Sales Manager
Matcon Limited —Evesham
- Full-time
- Sales
- Marketing
- Microsoft Office
2d
HR Support Apprentice
Gloucestershire County Council —Gloucester
- £17,877 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
11d
MASH Social Worker /Senior Social Worker
Gloucestershire County Council —Quedgeley
- £39,152 - £47,181 a year
- Hybrid work
- English
- School
- Relocation assistance
- Annual leave
Restaurant Manager
Allpay —Hereford
- Weekend availability
- Restaurant management
- Organisational skills
- Leadership
BDA Director – UK & North Europe F-H
Safran —Gloucester
- Full-time
- Bilingual
- Sales
- Military
Production Team Leader
JVM Castings (Worcester) Ltd —Worcester
- From £36,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Life insurance
Quick apply
13d

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Head of People Partnering & Operations

University of Gloucestershire -
Pittville

Apply Now

Job details

Fixed term contract
£58,226 - £67,469 a year
13 days ago

Qualifications

Continuous improvement
Human resources
Leadership

Full job description

Grade 9 | 0.6 FTE (22.2 hours per week) | 12-month fixed-term contract

Your normal place of work will be Pittville Campus, although you may be required to work across University sites and in line with the University’s agile working arrangements.

We are looking for an experienced, collaborative and value-led HR leader to join us as our Head of People Partnering and Operations.

Reporting to the Director of People, this is a key leadership role within the People Function, with responsibility for leading our People Partnering service and providing oversight of People Operations. You will directly manage our 3 People Partners who have responsibility for the People Advisors and Administrators and the Operations Partner, helping to ensure a high-quality, inclusive and professional service across the University.

This is a 12-month fixed-term opportunity offered at 0.6 FTE, ideal for someone who combines strategic thinking with strong operational judgement and who enjoys leading through others to deliver high-quality people outcomes.

About the University of Gloucestershire

University of Gloucestershire is a vibrant, modern institution spanning campuses in Cheltenham and Gloucester, serving over 11,000 students with over 900 dedicated staff. Building on a proud heritage dating back to 1847, the University combines academic excellence with a strong focus on innovation, community partnership and practical, real-world learning.

We are a values-led institution, with values of Integrity, Nurture, Ambition, Curiosity and Sustainability.

About the team

Our People Function supports the University through a partnering and operational model that brings together strategic people support, advisory expertise, operational delivery, data and continuous improvement.

You will join a values-led, collaborative team committed to delivering an inclusive, professional and high-quality service across the University.

What you will be doing

Lead and develop our People Partnering and Operations activities, ensuring consistency, quality and a positive customer experience across the University.

Act as the senior escalation point for complex employee relations matters, organisational change and wider people risk.

Lead key strategic People projects and help translate our People Strategy and priorities into practical delivery.

Support the Director of People with trade union relationships, consultation and engagement.

Work with senior leaders and managers across the University to provide credible, pragmatic and solution-focused people leadership.

Ensure effective alignment between partnering, operations, people data, policy and service improvement.

What we are looking for

Substantial senior HR / People leadership experience in a complex organisation.

Strong experience of leading HR Business Partnering / People Partnering and/or People Operations services.

A track record of managing complex employee relations matters and supporting organisational change.

The confidence to work credibly with senior stakeholders and trade union representatives.

The ability to lead through others, build capability and drive service improvement.

A strong understanding of employment law, people risk and inclusive practice.

Experience of using people data and insight to shape decisions and improve services.

How to apply

To apply please click on APPLY at the bottom of this page, you will be asked to complete our application form, alternatively, you can submit a CV and Support Statement showcasing how you meet the essential criteria, CVs alone will not be considered. Please see applicant guidance for help and advice on how to complete the application process.

Contact Details

If you wish to have an informal conversation about the role please contact Jenny Storey at [email protected] to arrange a telephone call.

Key Dates

Closing Date: 21st June 2026

Shortlisting Date: 22nd June 2026

Interview Dates: 25th & 26th June 2026

To avoid disappointment please apply early, should we find a suitable candidate we will close the advert.

For more information about out benefits and working for the University please click here

The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Leader, guaranteeing an interview to everyone who meets the definition of disability set out in the Equality Act 2010 and the essential criteria contained within the person specification.

Apply Now

Refine Your Search

customer relations manager jobs in newent, gls

Head of People Partnering & Operations

Installations Manager

Deputy Team Manager Early Help Hub

Full-time Admin Operations Assistant

Customer Service Specialist

HR Advisor

HR Operations Manager

Assistant Quality Manager

Scheduling & Logistics Co-ordinator

Human Resources Manager

HR Operations and Payroll Advisor

Customer and Trading Manager - Convenience

Director, Regional Business Development

Senior Operations Manager - Fashion Ecommerce / Retail

Regional Sales Manager

HR Support Apprentice

MASH Social Worker /Senior Social Worker

Restaurant Manager

BDA Director – UK & North Europe F-H

Production Team Leader

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