Controllers Work, Jobs in Newport, Iow (with Salaries)

Queue Controller
Onecom —Fareham
- £26,500 a year
- Monday to Friday
- Administrative experience
- Analysis skills
- IT
- Employee discount
Quick apply
7d
Finance Project Controller
RHEINMETALL —Newport
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
- Referral programme
7d
Senior Project Controller
BAE Systems —Christchurch
- Up to £43,000 a year
- Analysis skills
- Employee discount
3h
Material Controller
Leonardo UK Ltd —Southampton
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Financial Controller
KBS Maritime Ltd —Portsmouth
- £65,000 - £80,000 a year
- Full-time
- Microsoft Excel
- Supervising experience
- Accounting
- Free parking
- Employee discount
6d
Financial Control Manager
B&Q —Eastleigh
- £60,000 - £64,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Accounting
- Communication skills
- Annual leave
- Employee assistance programme
13d
Assistant Manager, Revenue
Gen II Group Services - UK- Limited —Southampton
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bachelor's degree
8h
Car Sales Controller/ Assistant Store Manager
Carsa Limited —Southampton
- Up to £55,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Health & wellbeing programme
- Employee discount
Quick apply
Management Accountant
Elliotts —Southampton
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Employee discount
Quick apply
5d
Management Accountant
DEKRA —Southampton
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Accounting
- Leadership
5d
Lead Project Controller
BAE Systems —Portsmouth
- Up to £55,000 a year
- Mentoring
Accounting Senior Manager, Controller, UKI
Cytiva —Portsmouth
- Full-time
- Remote
- Analysis skills
- IT
- Tax experience
- Annual leave
2d
Manager, Accounting - Private Equity
Gen II Fund Services —Southampton
- Hybrid work
- Accounting
- Financial services
- Time management
Assistant Manager, Accounting - Private Equity
Gen II Fund Services —Southampton
- Hybrid work
- Microsoft Office
- Accounting
- Financial services
Financial & Revenue Controller
Gen II Group Services - UK- Limited —Southampton
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bachelor's degree

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Queue Controller

Onecom -
Fareham

Quick apply

Job details

£26,500 a year
7 days ago

Benefits

Company pension
Discounted gym membership
Company events
Employee discount

Qualifications

Administrative experience
Analysis skills
IT
Communication skills

Full job description

Join our Team as a Queue Controller!

Location: Whiteley (Office based)

Salary: £26,500 Per Annum + KPI Bonus

Hours: Monday – Friday 08:30 – 17:00

About the role:

This is a fast‑paced, impact‑driven role for someone who thrives on keeping operations moving and customers happy. As Queue Controller you’ll be the heartbeat of our Technical Support function — ensuring every case is progressing, every engineer is supported, and every customer feels the benefit of a smooth, well‑managed service experience. You’ll bring a relentless customer‑first mindset, sharp operational awareness, and the confidence to intervene, escalate, and drive action when it matters most.

What makes you a great fit:

Strong analytical skills to spot delays, risks, and trends quickly.
Experience in administrative roles with strong organisational discipline.
Understanding of SLA importance and how it impacts customer experience.
Clear communicator who collaborates confidently across teams.
Customer‑first mindset with a drive to improve outcomes.
Resilient and determined when facing operational challenges.
Technical understanding across connectivity, telephony, and hosted services.
Salesforce confident in case handling and prioritisation.
Fair workload judgement to allocate cases proportionately..

Key responsibilities:

Manage daily queues and ensure tickets move with clear ownership.
Distribute cases fairly based on skill, workload, and impact.
Monitor ageing and SLAs and act before delays occur.
Prioritise major incidents and critical customer issues.
Support engineers with complex technical faults.
Escalate effectively to internal teams and suppliers.
Coordinate across departments to reduce delays.
Support major incident activity and track actions.
Improve performance metrics including MTTR, FCR, and SLA.
Identify recurring issues and process gaps.
Review case quality and highlight skill gaps.
Promote best‑practice handling and strong communication.
Produce accurate reporting on queues, risks, and trends.
Flag operational risks early to management.

Perks for our People:

Holidays: 25 days + bank holidays and buy/sell options
Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
Lifestyle: 9% combined pension contribution and 4x salary life assurance
Rewards: Quarterly and annual employee awards, discounts on tech
Socials: All-expenses-paid company events
Development: In-House Training Academy
Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Who we are:

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

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Refine Your Search

controllers jobs in newport, iow

Queue Controller

Finance Project Controller

Senior Project Controller

Material Controller

Financial Controller

Financial Control Manager

Assistant Manager, Revenue

Car Sales Controller/ Assistant Store Manager

Management Accountant

Management Accountant

Lead Project Controller

Accounting Senior Manager, Controller, UKI

Manager, Accounting - Private Equity

Assistant Manager, Accounting - Private Equity

Financial & Revenue Controller

I want to receive the latest job alerts for controllers in newport, iow

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