Case manager Work, Jobs in Newport, Nwp (with Salaries)

Housing Advice, Support and Partnerships Team Manager
Newport City Council —Newport
- £30,000 - £49,282 a year
- Full-time
- Leadership
- Annual leave
5d
Tribunal Caseworker (Plus Reserves)
Intellectual Property Office —Newport
- £29,952 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Free parking
- Annual leave
13d
Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Health and Safety Manager
The Celtic Collection —Newport
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
- Employee discount
Domestic Abuse Safety Officer - South Wales (Cardiff/Vale and Swansea)
HM Prison & Probation Service —Cardiff
- £30,001 - £50,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee discount
8d
HR Helpdesk Supervisor
South Wales Police —Bridgend
- £33,603 - £39,276 a year
- Full-time
- Human resources
- Annual leave
6d
Probate case manager
WDS Associates Legal Services —Bristol
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
12d
New Business Executive
Convey365 —Newport
- £28,000 a year
- Sales
- Customer service
- Annual leave
- Sick pay
Quick apply
New Business Executive
Convey Law —Newport
- £28,000 a year
- Sales
- Customer service
- Annual leave
- Sick pay
Quick apply
Continuous Improvement Coordinator - South West Regional Organised Crime Unit (SWROCU)
Avon and Somerset Constabulary —Almondsbury
- £40,383 - £42,612 a year
- Part-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Continuous improvement
- Flexible schedule
Care Services Customer Partner
Boots —Bristol
13d
Relationship Manager (South Wales)
iamproperty & iamsold —Cardiff
- Up to £50,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
Mortgage Manager's Assistant/ Mortgage Case Handler
Swansea Building Society —Abergavenny
- Full-time
- Basic maths
- Financial services
- In-person
- Life insurance
- Sick pay
Quick apply
Records Clerk
Ministry of Justice —Cardiff
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
13d
Health & Safety Manager
Rhondda Cynon Taf —Rhondda Cynon Taff
- £54,495 a year
- Full-time
- Communication skills
7d
HR Advisor
RF Brookes —Rogerstone
- Human resources
Quick apply
7d
Intelligence Researcher Tackling Organised Exploitation (TOEX) - SWROCU
Avon and Somerset Constabulary —Almondsbury
- £30,333 - £32,613 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
23h
Head of People and Culture
Medr —Merthyr Tydfil
- £61,128 - £73,092 a year
- Part-time
- Presentation skills
- School
- Annual leave
- Employee assistance programme
Analyst Support Officer - South West Prisons
Ministry of Justice —Bristol
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Travel
- Annual leave
14d
Workforce Inclusion (Disability & Neurodiversity) Partner
South Wales Police —Bridgend
- £47,046 - £50,949 a year
- Full-time
- Annual leave
1d

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Housing Advice, Support and Partnerships Team Manager

Newport City Council -
Newport

Apply Now

Job details

Full-time
£30,000 - £49,282 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

Leadership
Welsh

Full job description

Salary

Grade 10, SCP 35 - 38, £46,142 - £49,282

Contractual hours

Basis

Full time

Region

Annual - £30,000 and over (Pro rata)

Package

2 x Permanent

Job category/type

Housing

Date posted

27/05/2026

Job reference

NCC010778

Post No. POSN005087 - 2 x Housing Advice, Support and Partnerships Team Manager

Lead change, strengthen services, and help prevent homelessness across Newport.

We’re recruiting two experienced Team Managers to help shape the future of homelessness prevention and housing support in Newport. These roles are central to our work to make homelessness rare, brief and unrepeated. If you’re a calm, confident leader with a strong understanding of housing advice, homelessness services and partnership working, this is a real opportunity to guide an essential frontline service.

About the Role

Both posts sit within our Homelessness Prevention Service. You’ll lead teams delivering trauma‑informed, person‑centred support and contribute directly to Newport’s Rapid Rehousing approach. While the purpose of the roles is the same, each post has its own focus and impact.

1. Homelessness Prevention

You’ll lead the team that steps in to prevent homelessness - often at the moment someone realises their housing is at risk. The work is practical, fast‑paced and centred on helping people maintain their homes, if it is safe to do so.
This includes:

Supporting people asked to leave the family home
Speaking with private landlords to prevent evictions
Helping residents understand their rights, options and next steps
Using mediation, negotiation and practical support to stabilise contracts

A typical week might include:

Reviewing urgent cases where early action could prevent homelessness
Guiding staff through complex housing advice decisions
Working with landlords to resolve issues before they escalate
Working with support services to make sure interventions are working

Your leadership will mean fewer people reaching crisis point and more people remaining safely housed in their communities.

2. Complex Housing Needs

You’ll lead the team that supports residents facing the biggest barriers to stable housing. This is where steady leadership and strong multi‑agency work make the most difference.

This includes:

Those who are sleeping rough who need consistent, compassionate engagement
People experiencing domestic abuse who need safe housing options
Prison leavers who require accommodation and support when resettling
Those facing multiple challenges, such as trauma, addiction or poor mental health

A typical week might include:

Coordinating multi‑agency support for someone with high‑risk needs
Providing guidance on safeguarding concerns or complex case planning
Supporting staff to build trust with people who find services difficult to access
Working with partners across health, criminal justice and specialist support

Your work will help people move from crisis into stability and towards long‑term, secure housing.

What You’ll Lead

A well‑run frontline service providing high‑quality housing advice and homelessness support
Trauma‑informed, person‑centred assessments and interventions
Strong, proactive partnerships across internal teams and external agencies
A confident, motivated team delivering consistent, safe practice
Continuous improvement using data, feedback and evidence‑based approaches

You’ll Bring

Leadership experience in housing, homelessness or a related field
Up‑to‑date knowledge of housing law, Welsh Government policy and best practice
Confidence when managing complex cases and making clear decisions
Strong partnership‑working skills across multiple agencies
A commitment to prevention, safeguarding and long‑term stability for residents

Why These Roles Matter

Your leadership will shape how Newport supports people at risk of homelessness — whether through early prevention or intensive work with those facing multiple barriers to accessing services. You’ll help ensure our services are consistent, confident and focused on strong outcomes for residents across the city.

Why choose Newport City Council?

As well as the opportunity to take on an influential and meaningful leadership role, we offer:

A generous pension contribution scheme
26 days annual leave, with the option to purchase additional leave
Strong opportunities for growth, progression and development
A range of Staff Networks that support an open and diverse culture
Flexible working options

Ready to Make a Difference?

If you want to lead meaningful work that improves lives and strengthens our approach to homelessness, we’d love to hear from you.
Apply now and help us build a Newport where everyone has a place to call home.

For an informal discussion, please contact:
Katherine Howells, Service Manager – Homelessness Prevention & Connected Communities
[email protected] | 01633 656656

We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values – Fairness for all, Making a difference, Being responsible, Working together
Ein gwerthoedd – Ein Gwerthoedd, Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd

Apply Now

Refine Your Search

case manager jobs in newport, nwp

Housing Advice, Support and Partnerships Team Manager

Tribunal Caseworker (Plus Reserves)

Claims/ Customer Experience Coordinator

Health and Safety Manager

Domestic Abuse Safety Officer - South Wales (Cardiff/Vale and Swansea)

HR Helpdesk Supervisor

Probate case manager

New Business Executive

New Business Executive

Continuous Improvement Coordinator - South West Regional Organised Crime Unit (SWROCU)

Care Services Customer Partner

Relationship Manager (South Wales)

Mortgage Manager's Assistant/ Mortgage Case Handler

Records Clerk

Health & Safety Manager

HR Advisor

Intelligence Researcher Tackling Organised Exploitation (TOEX) - SWROCU

Head of People and Culture

Analyst Support Officer - South West Prisons

Workforce Inclusion (Disability & Neurodiversity) Partner

I want to receive the latest job alerts for case manager in newport, nwp

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