Customer experience coordinator Work, Jobs in Newport, Nwp (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Workplace Experience Coordinator
Capital on Tap —Cardiff
- Travel
- Organisational skills
13d
Customer Experience Coordinator
BELFOR —Cardiff
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
2d
Customer Care Administrator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
10d
Administration & Bookings Assistant
Casa Environmental Services Ltd —Bristol
- £26,800 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Customer Support Coordinator
Taylor Wimpey —Bristol
- Customer service
- Annual leave
- Employee discount
8d
Project Coordinator
LivGreen Futures Ltd —Bristol
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
7d
Direct Marketing Administrator
Care for the Family —Newport
- £24,455 a year
- CRM software
- Microsoft Excel
- Microsoft Office
9d
Office Coordinator - 2 days per week
Mott MacDonald —Bristol
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Mentoring
- Employee discount
Job Vacancy – Road Freight Transport Coordinator
NS DELIVERY DRIVER LIMITED —Cardiff
- £27,420.00 - £45,924.01 a year
- Full-time
- English
- Analysis skills
- Organisational skills
Quick apply
Coordinator Minor Projects
LiveWest —Weston-super-Mare
- £28,100 a year
- Hybrid work
- Maintenance
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
8d
Customer Care Coordinator
Wain Homes (South West) Ltd —Bristol
- £24,420 - £35,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Employee assistance programme
Quick apply
8d
Customer Service Advisor
MSI Reproductive Choices UK —Bradley Stoke
- £25,528.04 a year
- Full-time
- Hybrid work
- Paid training
- Employee assistance programme
People Services Coordinator
Hodge Bank —Cardiff
- £25,875 a year
- Full-time
- Human resources
- Front desk
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
9d
Works Coordinator/ Administrator
AmcoGiffen —Highbridge
- £27,500 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
8d
Care Coordinator
Helping Hands —Cardiff
- £28,875 a year
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Project Coordinator - Solar & Battery
Solarsense UK Ltd —Clevedon
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Inventory control
- Customer service
- Free parking
Quick apply
10d
Repairs Coordinator / Cydlynydd Atgyweirio
Wales & West Housing —Llanishen
- £30,178 - £33,215 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee assistance programme
8d
Settlements Coordinator
Smart Metering Systems —Cardiff
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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customer experience coordinator jobs near newport, nwp

Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in newport, nwp

Claims/ Customer Experience Coordinator

Workplace Experience Coordinator

Customer Experience Coordinator

Customer Care Administrator

Administration & Bookings Assistant

Customer Support Coordinator

Project Coordinator

Direct Marketing Administrator

Office Coordinator - 2 days per week

Job Vacancy – Road Freight Transport Coordinator

Coordinator Minor Projects

Customer Care Coordinator

Customer Service Advisor

People Services Coordinator

Works Coordinator/ Administrator

Care Coordinator

Project Coordinator - Solar & Battery

Repairs Coordinator / Cydlynydd Atgyweirio

Settlements Coordinator

Contract Coordinator

I want to receive the latest job alerts for customer experience coordinator in newport, nwp

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