Call centre Work, Jobs in Newport, Wls (with Salaries)

Customer Service Officer
Newport City Council —Newport
- £20,000 - £29,999 a year
- Full-time
- Customer service
- English
7d
Switchboard Operator
Aneurin Bevan University Health Board —Cwmbran
- £26,300 - £27,890 a year
- Part-time
- Customer service
- English
- Organisational skills
- Paid training
4h
Emergency Call Handler / Dispatcher
Avon and Somerset Constabulary —Portishead
- £27,204 - £29,859 a year
- Weekend availability
- Computer skills
- Communication skills
- Gym membership
13d
Customer Care Administrator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
10d
Telesales Executive
STEPHENS FUEL OIL LTD —Newport
- From £36,400 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
Customer Service Advisor
Learning Curve Group —Cardiff
- £25,178.40 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
9d
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
8d
Sales Agent
Quote Detective —Pontypool
- From £23,198 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Free parking
- Paid training
Quick apply
8d
Customer Service Centre Representative 1
EssilorLuxottica —Thornbury
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Annual leave
Telesales Representative
Frontier Therapeutics Ltd —Tredegar
- Full-time
- Sales
- Customer service
- English
- Free parking
- Annual leave
Quick apply
2d
Service Desk Analyst
Sysco —Portishead
- Full-time
- Bilingual
- Customer service
- English
111 Contact Centre Operational Lead (Clinical)
Practice Plus Group IUC —Bristol
- £53,644.08 a year
- Weekend availability
- Management
- In-person
- Leadership
13d
Telemarketing
id management systems —Cardiff
- £6.31 an hour
- Part-time
- Presentation skills
- Communication skills
Telesales
id management systems —Cardiff
- Part-time
- Sales
- Presentation skills
VRM Sales Support Specialist
MotabilityDotNet —Bristol
- £35,000 a year
- Hybrid work
- Sales
- Customer service
- Salesforce
- Annual leave
- Employee discount
1d
Contact Center Operator – Fluent German (Written & Spoken)
Panasonic Manufacturing —Cardiff
- English
- Communication skills
- Store discount
- Paid training
Band 2 Bank Switchboard Operator - Callington Road Hospital
Avon and Wiltshire Mental Health Partnership NHS Trust —Bristol
- £25,272 a year
- Part-time
6d
Sample Collector / Phlebotomist (Ad Hoc)
Eurofins UK Forensic Services —Bristol
- £0 an hour
- Part-time
- Remote
- Driving
- Communication skills
Quick apply
9d
Parts Telesales Advisor
Renault Retail Group —Cardiff
- £28,560 - £32,844 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Telesales and Office Administrator
PVR Direct Limited —Brislington
- £12.71 an hour
- Part-time
- Microsoft Excel
- Sales
- Customer service
Quick apply

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Customer Service Officer

Newport City Council -
Newport

Apply Now

Job details

Full-time
£20,000 - £29,999 a year
7 days ago

Qualifications

Urdu
Customer service
Arabic
Bengali
English
Punjabi
A Level
Welsh

Full job description

Salary

Grade 4 SCP 7 - 11 £26,403 - £28,142 (Pro Rata)

Contractual hours

Basis

Full time

Region

Annual - £20,000 to £29,999 (Pro rata)

Package

Fixed-term -6 months

Job category/type

Finance

Date posted

29/05/2026

Job reference

NCC010787

Post No.IS1003.12 - Customer Service Officer

We are looking for people to join our Customer Services team working in the City Contact Centre, The Information Zone and Main Reception.

If you are friendly and able to engage in a polite, sincere and welcoming manner with members of the public then we'd like to hear from you. Working for Customer Services we can offer you:

A happy and supportive working environment with good disabled access
On-going commitment to your personal development
Variety of shift patterns allowing you to manage your home/work life balance
Hybrid working

Responsible to the Team Leader, Customer Service Officers will respond to enquiries from the public on a wide range of Council Services. Your aim will be to fully answer queries over the phone and in person initiating services for the customer in a friendly, helpful manner. You will also identify any shortfalls in information provision to fully respond to public enquiries.

You will be educated to A-level standard or have at least 1 years’ experience in a call centre or customer services environment. As an excellent team player you will have a good understanding of customer service principles and have the ability to communicate effectively with a wide range of individuals. You will work well under pressure and have the ability to prioritise your own workload.

We encourage applications from individuals who can communicate effectively in Urdu, Punjabi, Bengali, Arabic, Welsh as well as English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from the minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

We are currently hiring for a full-time position, one six month fixed term position.

For an informal discussion please contact Tahmina Chowdhury on 01633 656656.

We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values – Fairness for all, Making a difference, Being responsible, Working together
Ein gwerthoedd – Ein Gwerthoedd, Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd

Apply Now

Refine Your Search

call centre jobs in newport, wls

Customer Service Officer

Switchboard Operator

Emergency Call Handler / Dispatcher

Customer Care Administrator

Telesales Executive

Customer Service Advisor

Customer Service Advisor

Sales Agent

Customer Service Centre Representative 1

Telesales Representative

Service Desk Analyst

111 Contact Centre Operational Lead (Clinical)

Telemarketing

Telesales

VRM Sales Support Specialist

Contact Center Operator – Fluent German (Written & Spoken)

Band 2 Bank Switchboard Operator - Callington Road Hospital

Sample Collector / Phlebotomist (Ad Hoc)

Parts Telesales Advisor

Telesales and Office Administrator

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