development operations Work, Jobs in newquay, eng (with Salaries)

Customer Service Representative
St. Eval Candle Company —Wadebridge
- £26,900 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
1d
Technical Storesperson
ESS Compass —Newquay
- £16.66 an hour
- Communication skills
3d
Order Fulfilment Assistant
The Hangar —Newquay
- £10,608 a year
- Part-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
1d
Prisoner Custody Officer
Serco Plc —Truro
- £24,596 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Graduate Management Trainee - Truro
Enterprise Mobility —Truro
- Full-time
- Sales
- Customer service
- Bachelor's degree
Deputy Manager
Salutem Care & Education —Truro
- £32,427.20 - £34,715.20 a year
Minibus Driver
The Hangar —Newquay
- £13.25 an hour
- Part-time
- Customer service
- Maintenance
- Hotel
- Employee discount
Quick apply
4d
Warehouse Materials Manager
Cytiva —Newquay
- Full-time
- Oracle
- Management
- Continuous improvement
Store Assistant
Aldi —Wadebridge
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Lettings & property management administrator
Goundrys Lettings —Truro
- £25,000 - £30,000 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
3d
Regional Assistant - South and Southwest
Advance Housing and Support Ltd —Truro
- £27,999.21 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Technical Sales & Project Manager
Mike Martin Window Systems —St. Columb
- £40,000 - £49,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Travel
- Free parking
Quick apply
Continuous Improvement Leader (DBSL)
Cytiva —Newquay
- Full-time
- Engineering
- Master's degree
- Business
Site Operative
SUEZ —Truro
- £12.85 an hour
- Full-time
10d
Senior Quality Engineer
Cytiva —Newquay
- Full-time
- Leadership
Barista
Compass Group —Bodmin
- £12.71 an hour
- Customer service
Manufacturing Operator
Walstead Roche Ltd —St. Austell
- Up to £25,886 a year
- Overtime
- No experience needed
- In-person
- Free parking
- Sick pay
Quick apply
Retail Area Manager
Cornwall Air Ambulance Trust —Newquay
- £35,000 a year
- Full-time
- Management
- Supervising experience
- Travel
- Store discount
- Employee discount
Quick apply
5d
Production Operative
St. Eval Candle Company —Wadebridge
- £13.45 an hour
- Full-time
- Leadership
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
11d
Service Scheduler
Correct Contract Services Ltd —St. Columb
- £29,000 - £32,000 a year
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Representative

St. Eval Candle Company -
Wadebridge

Quick apply

Job details

Permanent | Full-time
£26,900 a year
1 day ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Employee assistance programme
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
English
Computer skills
A Level

Full job description

Job Title: Customer Service Representative

Hours: Monday to Thursday, 9:00 am to 5:00 pm, and Fridays, 8:00 am to 4:00 pm (Hybrid-working 3 days in the office, 2 days working from home)

Salary: £26, 900

Reporting to: Customer Operations Manager

We’re looking for a thoughtful and dedicated Customer Service Representative to join our team at St Eval. In this role, you’ll be one of the friendly voices of our brand, supporting our customers with care and attention across phone and email.

More than anything, we’re looking for someone who genuinely enjoys helping people, someone who takes pride in creating positive, meaningful experiences for our customers and makes them feel valued at every touchpoint. You’ll be naturally curious, solution-focused, and motivated to go the extra mile to get things right.

Who we are: We are a B Corp certified candle maker with ambitions of going from local hero to household name. We pride ourselves on our inclusive family culture, where innovation and operational excellence are celebrated.

The role is based at our headquarters in North Cornwall, which overlooks the Atlantic Ocean. Our new factory and offices, designed to be in harmony with our rural setting, are surrounded by nature and close to some of Cornwall’s most beautiful beaches. Lunchtime walks through country lanes and post-work sea swims or surfs are all possible.

Responsibilities

Deliver a high-quality customer experience via phone and email, handling enquiries related to orders, pricing, payments, products, and delivery updates
Process and manage customer orders from start to finish, including returns, replacements, and exchanges
Handle customer credits, reimbursements, and returns in line with company policy
Maintain accurate and up-to-date customer account records and data
Support customers with online ordering and resolve website-related queries
Escalate product quality concerns promptly and professionally to the technical team
Work closely with Accounts Receivable to support customer payment queries and resolutions
Monitor stock availability and proactively communicate potential shortages
Collaborate with the Customer Operations Manager on bespoke or specialist customer projects
Coordinate with internal teams and external partners to ensure deliveries meet customer expectations
Identify opportunities to improve processes, efficiency, and customer satisfaction
Share potential sales opportunities with the Customer Operations Manager
Provide flexible administrative support as needed

Collaboration and Continuous Improvement

Build strong working relationships across Sales, Marketing, Operations, and Production to support a seamless customer journey
Contribute to team goals, KPIs, and wider business projects aimed at enhancing the Customer Service function
Play an active role in maintaining and improving the Freshdesk knowledge base and support content
Uphold and promote St Eval’s values in every interaction, contributing to a positive, respectful, and solution-focused culture

About you:

· Excellent English oral and written skills.

· Enthusiasm for problem solving.

· Initiative and decisiveness, comfortable working in a team.

· Good computer skills – internet and email.

· Comfortable working from home

We offer:

· 33 days holiday (including public holidays)

· 50% employee discount on all St. Eval products

· Cycle to work scheme

· Bupa Dental Insurance

· Death in service insurance

· Employee assistance programme

· Enhanced family leave

· A dynamic and inclusive work environment

· An opportunity to grow with us - we invest in our people's professional development

· Hybrid working

· Team social events

· Volunteering opportunities with our charity partners

Pay: £26,900.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

development operations jobs in newquay, eng

Customer Service Representative

Technical Storesperson

Order Fulfilment Assistant

Prisoner Custody Officer

Graduate Management Trainee - Truro

Deputy Manager

Minibus Driver

Warehouse Materials Manager

Store Assistant

Lettings & property management administrator

Regional Assistant - South and Southwest

Technical Sales & Project Manager

Continuous Improvement Leader (DBSL)

Site Operative

Senior Quality Engineer

Barista

Manufacturing Operator

Retail Area Manager

Production Operative

Service Scheduler

I want to receive the latest job alerts for development operations in newquay, eng

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