Guest experience manager Work, Jobs in Newquay (with Salaries)

Guest Experience Manager
Away Resorts —Newquay
- £32,400 a year
- Full-time
- Leadership
- Resort
- Employee discount
- Life insurance
Quick apply
Senior Operations Manager
Bedruthan Hotel & Spa —Newquay
- £42,000 - £46,000 a year
- Full-time
- English
- Hotel
- Continuous improvement
- Free parking
- Employee discount
Quick apply
12d
Reception Manager
The NICI Newquay —Newquay
- Full-time
- Hotel
- Front desk
- Leadership
Quick apply
5d
Duty House Manager
Watergate Bay Hotel —Newquay
- £30,500 a year
- Weekend availability
- Hotel
- First Aid Certification
- Communication skills
- Employee discount
Quick apply
16h
Duty Manager
Esplanade Hotel —Newquay
- £30,000 a year
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
- Referral programme
Quick apply
3d
Accommodation - Accommodation Supervisor - HK1
Parkdean Resorts —Newquay
- Weekend availability
- Supervising experience
- Team management
- Cleaning
- Store discount
- Employee assistance programme
Quick apply
Holiday Services Manager
Park Holidays UK —Newquay
- £32,000 - £34,000 a year
- Full-time
- Organisational skills
- Computer skills
- Guest services
- Employee assistance programme
- Employee discount
Front of House Supervisor & Drifty Experiences Coordinator
Driftwood Spars —Saint Agnes
- £13.00 - £13.20 an hour
- Weekend availability
- Bar
- Organisational skills
- Front desk
- Free parking
Quick apply
3d
Room Attendant
Kilbirnie Hotel —Newquay
- £12.71 an hour
- Part-time
- Hospitality
- No experience needed
- Hotel
Quick apply
8d
Food & Beverage Manager
Away Resorts —Newquay
- £31,827 a year
- Full-time
- Bar
- Sales
- Restaurant management
- Employee discount
- Life insurance
Quick apply
Assistant Manager
Shipwrights, Padstow —Padstow
- £34,800 - £38,000 a year
- Full-time
- Guest services
Quick apply
HR & Recruitment Advisor
The Headland Hotel —Newquay
- £26,915.20 a year
- Full-time
- Hotel
- Human resources
- Mentoring
Quick apply
General Manager
National Trust —Bodmin
- £55,000 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Reception Manager
Padstow Harbour Hotel —Padstow
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
Quick apply
12d
Interim Marketing Manager
Hendra Holiday Park —Newquay
- Part-time
- Project management
- Budgeting
- In-person
- Free parking
Quick apply
16h
Spa Manager
St Michaels Resort —Falmouth
- £40,000 a year
- Full-time
- Hotel
- Business development
- In-person
- Employee discount
- Gym membership
Quick apply
5d
Cafe Bar Assistant
WGB - Café Bar —Newquay
- £12.75 an hour
- Part-time
- Bar
- Hotel
- Mentoring
- Employee discount
Quick apply
Property Manager
The Travel Chapter —Wadebridge
- £27,924 a year
- Full-time
- Hybrid work
- Travel
- Conflict management
- Annual leave
Quick apply
Sales and Events Manager
The Royal Duchy Hotel —Falmouth
- Up to £30,000 a year
- Full-time
- Hospitality
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Housekeeping Manager
SeaSpace —Newquay
- £29,416.80 a year
- Full-time
- Management
- Hotel
- Supervising experience
- Employee discount
Quick apply
8d

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Guest Experience Manager

Away Resorts -
Newquay

Quick apply

Job details

Permanent | Full-time
£32,400 a year

Benefits

Discounted or free food
Employee discount
Life insurance

Qualifications

Guest relations
Hotel and accommodations experience
Complaint handling
Profit & loss
Hotel guest services experience
Leadership
Team motivation leadership
Facilities maintenance

Full job description

Location: Newquay Bay Holiday Resort, Cornwall, TR8 4AS

Hours of work: Permanent contract – 40 hours per week

Salary: £32,400 per annum

Who are we?

We’re shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. We’re a growing company and our vision is to have a footprint that spans the UK, with enough parks to take on the big players.

Newquay Bay Resort, the perfect location for seaside adventures in Cornwall, mixed with the tranquillity of a country getaway. This peaceful valley setting on the breath-taking North Coast, experience the brisk breeze of open air, heavenly seafood restaurants, and next level water sports!

Find out more about our holiday experience on our website: http://www.awayresorts.co.uk

What we can offer you

Enjoy some great benefits, including:

Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
50% On-park discounts – Enjoy the best of what we offer.
Team Incentives – Your hard work won’t go unnoticed.
Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
Life Insurance – For peace of mind.
Enhanced Maternity/Paternity Pay – After two years with us, we’ve got you covered.
Holiday Buy Scheme – Flexibility to suit your lifestyle.
Help @ Hand Scheme – Wellbeing support when you need it.
Career Development – We believe in nurturing talent and promoting from within

What you’ll be doing

You will be responsible for delivering delight to guests at Newquay Bay Resort. Through clear and consistent leadership, you will be managing and motivating the Accommodation, Maintenance, Security and Guest Services teams to ensure they are equipped and excited to enable our Guests to have the best holiday ever, with the attention to detail that has become synonymous to the standards expected at an Away Resorts destination.

Your responsibilities will include:

Working closely with the Maintenance Team and Accommodation Team to ensure that all accommodation is sparkling and well-maintained with everything working.
Ensuring the Guest Services team represent the Park well and have a can-do, problem-solving attitude, ensuring our Guests are looked after and will come back!
Ensuring the Security Team is running effectively and out keeping our Guests feeling safe
Managing complaints and monitoring guest feedback, onsite and via social media
Managing the maintenance process including purchasing, budgeting, and ensuring timely repairs
Managing and motivating your teams, including recruitment, performance reviews, development and all the paperwork that goes with it
Analysing trends to build the strategy, policies and procedures that deliver improvements and maximise sales opportunities
Managing the P&L for your department

Skills, experience, and qualities you’ll need

If you can demonstrate the following, we’d love to hear from you:

A good level of general education with evidence of personal and/or professional development
Experience within the hospitality sector or similar within Guest Services, Accommodation or Maintenance
Experience of managing heads of departments as well as front-line team members
Strong leadership skills: approachable, leading by example and respectful of their team at all times
A great communicator and able to accept and act upon feedback
Commercially astute and competent with IT and technology

It’s about your values too. We have a can-do, fun-loving, people-centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers - have a read about it on our website and decide if it describes you.

Want to join our team?

To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!

We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!

Good Luck!

#INDHP

Quick apply

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guest experience manager jobs in newquay

Guest Experience Manager

Senior Operations Manager

Reception Manager

Duty House Manager

Duty Manager

Accommodation - Accommodation Supervisor - HK1

Holiday Services Manager

Front of House Supervisor & Drifty Experiences Coordinator

Room Attendant

Food & Beverage Manager

Assistant Manager

HR & Recruitment Advisor

General Manager

Reception Manager

Interim Marketing Manager

Spa Manager

Cafe Bar Assistant

Property Manager

Sales and Events Manager

Assistant Housekeeping Manager

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