Activities leader Work, Jobs in Newry, Dow (with Salaries)

Venue & Customer Experience Lead
The Rink Sports Arena & Multipurpose Centre —Craigavon
- £22,000 - £24,500 a year
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
Quick apply
4d
Fulfilment Shift Leader - Newry Extra
Tesco UK —Newry
- From £14.76 an hour
- Full-time
8d
Night Shift Supervisor
Grahams Bakery —Dromore
- £17 - £19 an hour
- Full-time
- Hospitality
- Management
- Bakery
Quick apply
9d
Graduate Design Engineer
EOS —Banbridge
- AutoCAD
- Civil engineering
- Engineering
Quick apply
10d
Project Manager
Avove —Newry
- Full-time
- Organisational skills
- Agile
- Employee assistance programme
Quick apply
5d
Replenishment Manager
B&M Retail —Craigavon
- £27,873 a year
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Employee discount
Personal Activities Leader
Ann's Home Care —Portadown
- £13.10 an hour
- Part-time
- IT
- Communication skills
- Paid training
Formulation Development Group Leader
Almac Group —Craigavon
- Full-time
- Doctoral degree
- Engineering
- Business development
- Flexitime
Team Leader/Supervisor
Tully Retail Limited —Banbridge
- £13.50 - £14.00 an hour
- Full-time
- Management
- Merchandising
- Administrative experience
Quick apply
Safety, Health & Environmental (SHE) Manager
Radius CTS —Craigavon
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Driving
- Organisational skills
- Health & wellbeing programme
- Sick pay
Quick apply
10d
Sales Manager
NEXT —Banbridge
- From £18,136 a year
- Part-time
- Employee discount
8d
Store Manager, Banbridge
Crocs —Banbridge
- Weekend availability
- Sales
- English
- Microsoft Office
- Flexible schedule
2d
Product Development Manager
Cubis Systems —Craigavon
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Referral programme
Quick apply
10d
QA Engineer - Maternity Cover
STATSports —Newry
- Hybrid work
- AWS
- APIs
- IT
Quick apply
10d
Executive Assistant
Lowe Rental Corporation —Lisburn
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
4d
Supply Chain Manager
Alternative Heat —Banbridge
- Full-time
Quick apply
Administrative Officer
Elim Pentecostal Church in Ireland —Craigavon
- £15 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
2d
Head of Exhibitions and Events
Lowe Rental Corporation —Lisburn
- Weekend availability
- Spanish
- Microsoft Office
- Project management
Quick apply
Bookmakers Clerk Newcastle full time
Toals Bookmakers —Newcastle
- £13.20 an hour
- Full-time
- Customer service
- English
- Maths
- Annual leave
- Flexible schedule
Quick apply
9d
HR Business Partner Maternity Cover
Lowe Rental Corporation —Lisburn
- Management
- Computer literacy
- Analysis skills
Quick apply

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Venue & Customer Experience Lead

The Rink Sports Arena & Multipurpose Centre
Craigavon

Quick apply

Job details

Permanent | Part-time
£22,000 - £24,500 a year
4 days ago

Benefits

Free parking
On-site parking

Qualifications

Hospitality
Management
Customer service
Shift management
Supervising experience
First Aid Certification
Retail management
Leadership

Full job description

Overview
We are looking for someone with strong hospitality, customer service or venue operations experience who enjoys leading people, maintaining high standards and ensuring customers have a fantastic experience.

This is not a sports development role. You do not need a background in sport or roller skating to succeed.

If you have experience managing shifts, motivating teams, maintaining standards and creating positive customer experiences, we'd love to hear from you.

Success in this role is achieved through leading and developing the team, maintaining high standards, and creating great customer experiences — not by doing everything yourself.

As Venue Lead, you will be responsible for the smooth day-to-day operation of The Rink, ensuring our customers receive outstanding service and our team delivers consistently high standards.

You will lead part-time staff and Duty Supervisors, oversee busy public skating sessions and birthday parties, and ensure the venue remains clean, organised, safe and welcoming.

You will be supported by a team of Duty Supervisors and part-time staff and will have responsibility for ensuring operational standards are consistently achieved across the venue.

This is a hands-on role where you'll be visible, approachable and actively involved in the operation.

---------------------------------------------------------------------------------

Responsibilities

Customer Experience

Lead the delivery of exceptional customer experiences.
Ensure all visitors receive a warm, friendly and professional welcome.
Handle customer feedback and resolve issues positively and effectively.
Support the successful delivery of public skating sessions, birthday parties and events.

Team Leadership

Lead, support and motivate a team of part-time staff and Duty Supervisors.
Create a positive team culture built on respect, accountability and excellent service.
Support recruitment, induction and ongoing training.
Ensure staff understand and consistently meet expected standards.
Hold team members accountable for performance and completion of assigned duties.

Operational Standards

Ensure the venue is clean, safe and well-presented at all times.
Monitor and enforce operational procedures, cleaning standards and health & safety requirements.
Carry out venue checks and operational inspections.
Ensure opening and closing procedures are completed correctly.
Maintain a culture where standards are consistently achieved through the team.

Administration & Coordination

Assist with staff rotas and scheduling.
Support booking administration and operational planning.
Complete operational reports and cash reconciliation processes.
Work closely with the CEO to ensure smooth venue operations and excellent customer experiences.

About You

We are looking for someone who:

Has a minimum of 3 years' experience in a supervisory, team leader or management role.
Has experience leading teams in a customer-facing environment.
Enjoys helping people succeed and creating positive team cultures.
Is confident maintaining standards and holding people accountable when required.
Is comfortable addressing performance issues and ensuring standards are consistently maintained through the team.
Takes pride in delivering excellent customer experiences.
Is organised, reliable and able to work independently.
Leads calmly and positively under pressure.

Ideal Backgrounds

Candidates may come from:

Hospitality
Hotels
Restaurants
Family entertainment centres
Visitor attractions
Cinemas
Retail management
Events and venue operations

Experience in sport or leisure is welcome but not essential.

Working Pattern

This role is primarily based around our busiest operating periods and customer-facing activities.

The role is typically worked across:

Wednesday to Friday afternoons/evenings
Saturdays
Sundays

The venue is generally closed on Mondays, and Tuesday working is only occasionally required depending on bookings and seasonal demand.

School holiday periods are some of our busiest and most exciting times, and additional paid hours are typically available during these periods.

Flexibility is important, as our busiest times are often when families and communities are enjoying their leisure time.

Pay: £22,000.00-£24,500.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Describe a time when you had to address poor performance or standards within a team. What did you do and what was the outcome?
Which statement best describes your management style?

A) I prefer to complete tasks myself to ensure they are done correctly.

B) I train staff, set expectations and regularly check standards.

C) I trust staff to manage themselves once trained.

Are you available to work weekends on a regular basis?

Experience:

supervising or managing staff: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

activities leader jobs in newry, dow

Venue & Customer Experience Lead

Fulfilment Shift Leader - Newry Extra

Night Shift Supervisor

Graduate Design Engineer

Project Manager

Replenishment Manager

Personal Activities Leader

Formulation Development Group Leader

Team Leader/Supervisor

Safety, Health & Environmental (SHE) Manager

Sales Manager

Store Manager, Banbridge

Product Development Manager

QA Engineer - Maternity Cover

Executive Assistant

Supply Chain Manager

Administrative Officer

Head of Exhibitions and Events

Bookmakers Clerk Newcastle full time

HR Business Partner Maternity Cover

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