Fowlescombe Farm — South Devon
Fowlescombe Farm is a regenerative farm and quietly luxurious hotel set in 450 acres in the foothills of Dartmoor, nine miles from the sea. Since opening in April 2025 it has been named to many of the world’s most serious hotel lists, earned a place in the Michelin Guide, and built a devoted following of guests who return again and again. Twelve bedrooms across ten suites, an acclaimed farm-to-table Refectory, and intuitive, human service define the experience.
We are now looking for a General Manager to lead the day-to-day running of the farm and hotel. Reporting directly to the founders and working hand in hand with us — alongside an award-winning team that includes our Michelin-listed Executive Chef — you will hold the standard, lead the team, and help us scale, both here at Fowlescombe and, in time, further afield. For the right person, this role can grow as we do.
We have built an exceptional team, and one of the things that matters most to us is finding someone who will mentor, develop and finesse them, not replace them.
The role
Guest Experience and Lifetime Loyalty
- Delivering an exceptional, personal guest experience, and building the long-term loyalty that is at the heart of our model
- Recognising and welcoming returning guests and VIPs, enhancing every stay through the smallest details
- Handling any service issue with professionalism and care
Leadership and Mentoring
- Leading and inspiring an already exceptional team, helping each person grow, finesse their craft and reach their potential
- Acting as a visible, hands-on senior presence who sets the standard by example
- Recruiting, training and scheduling a year-round core team and seasonal staff as we grow
Operations, Facilities and Technology
- Overseeing the smooth daily running of the hospitality operation
- Caring for our buildings and facilities and keeping them in exceptional shape
- Owning and driving all operational systems (PMS, payments, telecoms) and actively improving them; we are a small, modern operation that runs on good technology
- Managing the operational budget, forecasting and KPI reporting alongside the founders
The Farm, Food and Community
- Working across the teams to communicate our regenerative ethos to past, present and future guests and the wider world
- Building partnerships and bespoke guest experiences with local businesses, and deepening our roots in the community
You will have
- A rare combination of operational rigour and a true hospitality instinct — someone who holds an exacting standard with warmth and humour
- A track record of leading teams to deliver an exceptional guest experience in a high-end, hands-on hotel where everyone plays their role
- A genuine feel for place, seasonality and the land, and real enthusiasm for regenerative ways of working, living and dining
- Natural fluency with technology, and the instinct to use it to run a better, easier operation
- Sound financial acumen and budget experience
- Impeccable spoken and written English, and an eye for the smallest detail
- A full UK driving licence
In return
- Competitive salary and a meaningful performance reward, reviewed as the business grows
- The chance to shape a celebrated, fast-growing business from the front, with the founders, and to grow with it as we expand
- A genuine work-life balance with sensible shift patterns and set days off
- 32 days holiday including bank holidays
- Potential for subsidised staff accommodation in one of the most beautiful corners of Devon
- Fresh food from the farm, daily
- Bespoke designer workwear and a free e-bike scheme
- 50% discount at Fowlescombe Farm and The Millbrook Inn
- Generous time off for training and development, and the support to pursue it
To apply, we’d love to hear who you are and why Fowlescombe speaks to you.
Job Type: Full-time
Pay: From £75,000.00 per year
Education:
- A-Level or equivalent (preferred)
Experience:
- Hotel management: 3 years (preferred)
Work Location: In person
