Operations officer Work, Jobs in Newton Abbot (with Salaries)

Customer Liaison Officer
Network Plus —Torquay
- Customer service
- Supervising experience
- Leadership
Quick apply
Legal Operations Support Officer
HM Courts & Tribunal Service —Exeter
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Employee discount
IT Service Management Analyst
HM Land Registry —Plymouth
- £32,119 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
11d
Tenancy Sustainment Officer
plymouthcommunityhomes —Plymouth
- £33,849 a year
- Call to connect
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Security Officer
Mitie —Torbay
- £13.58 an hour
- Full-time
- Communication skills
- Employee discount
Finance & Data Protection Administrator
St Cuthbert Mayne School —Torquay
- £22,889 - £24,396 a year
- Administrative experience
- Organisational skills
- School
14d
Managing Director, Enabling Domain
Met Office —Heavitree
- £130,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Leadership
- Relocation assistance
- Annual leave
Accounts Payable Officer
Entry Group UK Ltd —Plympton
- £13.50 an hour
- Part-time
- Microsoft Excel
- QuickBooks
- Organisational skills
Quick apply
Moorings Officer - Salcombe Harbour
South Hams District Council —Salcombe
- £33,143 - £36,363 a year
- Weekend availability
- Maintenance
- POS
3h
Prisoner Custody Officer
Serco Plc —Exeter
- £24,596 - £27,180 a year
- Full-time
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Relief Security Officer
Mitie —Torquay
- £13.45 an hour
- Part-time
- Driving
Vulnerability Management Engineer
Met Office —Exeter
- £35,145 - £49,448 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
7d
Chief Finance Officer - South West
The CFO Centre —Exeter
- Hybrid work
Quick apply
Part Time Security Officer
Mitie —Torquay
- £13.45 an hour
- Part-time
Security Officer
Securenest Services —Exeter
- From £12.71 an hour
- Temporary
- Communication skills
Quick apply
4d
Fitness & Lettings Officer
The Thinking Schools Academy Trust —Plymouth
- £25,077 - £28,001 a year
- Weekend availability
- Customer service
- School
- Employee assistance programme
- Referral programme
Retail security officer
Bardwood —Exeter
- £13.58 an hour
- Weekend availability
Quick apply
3d

More jobs to discover

Find similar jobs that you might be interested in.

Legal Operations Support Officer
HM Courts & Tribunal Service —Exeter
This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be…
£20,001 - £40,000 a year
Health, Safety and Wellbeing Officer
South West Lakes Trust —Lifton
Full UK driving licence and ability to travel across Trust sites. To lead, develop and maintain a proactive and positive Health & Safety culture across South…
£35,000 a year
Quick apply

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Customer Liaison Officer

Network Plus -
Torquay

Quick apply

Job details

Permanent

Qualifications

Wastewater treatment
Driving Licence
Customer service
Performance management
Supervising experience
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

operations officer jobs in newton abbot

Customer Liaison Officer

Legal Operations Support Officer

IT Service Management Analyst

Tenancy Sustainment Officer

Security Officer

Finance & Data Protection Administrator

Managing Director, Enabling Domain

Accounts Payable Officer

Moorings Officer - Salcombe Harbour

Prisoner Custody Officer

Relief Security Officer

Vulnerability Management Engineer

Chief Finance Officer - South West

Part Time Security Officer

Security Officer

Fitness & Lettings Officer

Retail security officer

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