Area supervisor Work, Jobs in Newton Le Willows, Msy (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
2d
High Risk Supervisor
Kings Fine Cooked Meats —Wigan
- £16.22 an hour
- Full-time
- In-person
Quick apply
7d
Build Cleaning Supervisor
Facilco —St Helens
- £14.21 an hour
- Full-time
- Supervising experience
- In-person
Quick apply
Supervisor - Costa
Moto —Lymm
- £27,700 a year
- Full-time
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
Catering Assistant
North Cheshire and Mersey NHS Foundation Trust —Warrington
- Part-time
1d
Supervisor
ABM —Liverpool
- £14.90 an hour
- Full-time
Weighbridge Supervisor
J.Dickinson & Sons (Horwich ltd.) —Bolton
- Up to £16 an hour
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
8d
Room Attendant
Hotelcare —St Helens
- £12.71 - £12.80 an hour
- Weekend availability
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
12d
Supervisor
Belstaff —Manchester
Quick apply
Bar Supervisor
The Cotton Works —Wigan
- Up to £14.25 an hour
- Part-time
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
1d
Shift Supervisor
Procter & Gamble —Skelmersdale
- £273 a month
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
Race Day and Event Retail Supervisor/Manager
Chester Race Company —Chester
- £17.78 - £21.10 an hour
- Weekend availability
- Bar
- Management
- Hotel
- Annual leave
Quick apply
13d
Retail Area Support Officer
OCS Group —St Helens
- £13.10 an hour
- Weekend availability
- Communication skills
Quick apply
14d
Work Experience programs coordinator
East Lancashire Hospitals NHS Trust —Blackburn
- Full-time
3d
Area Cleaning Supervisor
OCS Group —Accrington
- £13.60 an hour
- Weekend availability
- Driving
- Mentoring
- Organisational skills
- Employee discount
Quick apply
14d
Stocktaker
nGeneration —Manchester
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Regional Service Supervisor
Atlas Copco Group —Skelmersdale
- Hybrid work
- Customer service
- Organisational skills
- In-person
Hygiene Operative
Kings Fine Cooked Meats —Wigan
- £12.86 an hour
- Full-time
- Cleaning
- Power tools
- Construction
Quick apply
1d
High Risk Production Operative
Kings Fine Cooked Meats —Wigan
- £12.86 an hour
- Overtime
- In-person
Quick apply
7d
Supervisor
ABM UK —Liverpool
- £14.90 an hour
- Full-time
- Communication skills
- Employee discount
Quick apply

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
2 days ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

area supervisor jobs in newton le willows, msy

Head of Customer Experience

High Risk Supervisor

Build Cleaning Supervisor

Supervisor - Costa

Catering Assistant

Supervisor

Weighbridge Supervisor

Room Attendant

Supervisor

Bar Supervisor

Shift Supervisor

Race Day and Event Retail Supervisor/Manager

Retail Area Support Officer

Work Experience programs coordinator

Area Cleaning Supervisor

Stocktaker

Regional Service Supervisor

Hygiene Operative

High Risk Production Operative

Supervisor

I want to receive the latest job alerts for area supervisor in newton le willows, msy

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